Sara Duane Reviews 

26
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Sara made me feel so comfortable, she is very professional. After having to pencil my brows on for the last 20 years I had hyper realism eyebrows done which I am very happy with. Perfect colour & sha... See more

Rated 5 out of 5 stars

Sara was fantastic from the start. She explained everything in detail and was very reassuring and professional. The results were amazing, better than I ever hoped. Thank you so much.

Rated 5 out of 5 stars

I recently had my eyebrows microbladed and I’m honestly so happy with the results. From the moment I arrived, she made me feel really comfortable and explained everything clearly, which helped calm... See more

Rated 5 out of 5 stars

I have been a client of Sara's since 2017. I can honestly say that through all these years that Sara is totally professional, caring and listens to you and also advises. Getting on a tad now, your s... See more

Company replied

Company details

  1. Permanent Make-Up Clinic

Information provided by various external sources

Cosmetic and Medical Tattoo Artist and Trainer based in Maidstone & Beckenham, Kent.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Sara is a true professional

Sara is a true professional and also a perfectionist. Sara will put you at ease and fully explain procedures and answer any questions. A lovely person who is passionate about her work and a pleasure to spend time with. I have always been totally satisfied with the brow work Sara has done for me including micro blading and powder brows. 100% recommended Sara.

18 March 2020
Unprompted review
Rated 5 out of 5 stars

Perfectionist at work....

If you want a perfectionist for any treatment it would be tattooing your face.... I have just had my brow re-touch with Sara and I am thrilled with the result. Totally professional and extremely thorough. Sara takes her time to explain everything and makes sure that you are 100% happy with what she is doing. The colour and shape of my brows are perfect (No exaggeration). I Could nt go anywhere else. She is super talented and clearly loves what she does.. Thanks Sara

17 March 2020
Unprompted review
Rated 5 out of 5 stars

LOVE my Powder Brows!

Sara took the time to advice me on the best treatment for my eyebrows, and I had a 'powder brow' to enhance my eyebrows. I am so pleased with the outcome. No more filling in my eyebrows with make up. They are shaped beautifully, look natural but are enhanced enough that I feel ready to go. I just love them and have recommended Sara time and time again.

17 March 2020
Unprompted review
Rated 1 out of 5 stars

Bad eyebrows and bad customer service

So on my first visit with Sara (in her maidstone clinic) she sent me home with terrible eyebrows! One higher than the other and two different finishes. Not only was the colour gun metal grey (once healed) but also my hairstrokes done by sara go upwards whereas, my natural hairs go down, making them look completely unrealistic. On my second session I was told that I should have requested directional hairstrokes?! This is definitely the job of the professional during the first consultation (They are meant to look natural, to enhance and build on the natural brow)... The second session she used eyebrow stencils (I PROVIDED) to hopefully correct the completely different looking eyebrows.... They are still completely different??? HOW?!!!. We then booked a 3rd session because I opted for nano to try to cover the mistakes she made 1st time round. Between the 2nd and 3rd appointment, I noticed that after the groupon deal payment that was made up front, I was charged £80 to secure the second session? When I questioned this, I was accused of attacking her, shouting at her and that I was wrong but would argue the toss regardless. Eventually after about 15 mins of trying to get sara to explain where the £80 came from considering the groupon deal was 70% off the full price of microbladed brows, she confirmed I was right and that groupon had made the mistake on her deal but would not let her corrected it. Sara then paid me back the £80 I should never have paid, for my second session. I decided not to go back for my 3rd session because, she has permanently made one of my eyebrows higher than it should be. I did not want her to reinforce bad work nor did I want any more mistakes made to my brows either. The way I was treated by Sara (blaming me for her mistakes in her work) and, for treating me like a criminal when I had indeed been overcharged because of a shortfall in her deal with groupon, was a disgrace and I really didn't want to go back. I then wanted answers from Sara regarding my two different heights, shapes and finishes of my brows after 2 sessions. She would not answer any at all and completely avoided all of them.... The basics of a consultation where not used on me and now I have some bad results that can not be changed. She clearly has her bad days so, I wouldn't risk it, I wish is hadn't to be honest.

14 May 2018
Unprompted review

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