Sapaad Reviews 

135
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Very disappointing experience with this POS. A basic function like transferring items to a new or unoccupied table isn’t possible, and the only workaround is to void and re-enter everything. This slo... See more

Rated 4 out of 5 stars

We have recently started using Sapaad. We found the software extremely easy to use and navigate. It helps us to scale our operations and get insights about the operations on a daily basis. The support... See more

Rated 4 out of 5 stars

Needed more options such as User Apps ( android / IOS ) and more customised Online Ordering Platform...like all in one POS solution, so that you dont need to go anywhere else for certain fun... See more

Company replied

Rated 3 out of 5 stars

The service is good and easy to use especially the dinning system and walk-in, But you should really work on the CRM system to support more meal plan options.

Company details

  1. Software Vendor

Written by the company

Sapaad is a Cloud POS & Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System, Food Ordering Platform Integration, and lots more. Prices start as low as 39.99 USD monthly (billed after each 36 months)!


Contact info

3.1

Average

TrustScore 3 out of 5

135 reviews

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3.1

All reviews

(135)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

This Sapaad platform is worst

This Sapaad platform is one of the worst I have experienced. It falls far below international standards and has been a complete waste of time. The service is inefficient, customer support is fighting with you, and the overall experience is frustrating. I would not recommend this platform to my enemies. If you asked them for refund they will do everything possible but not a refund!

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with this…

Very disappointing experience with this POS. A basic function like transferring items to a new or unoccupied table isn’t possible, and the only workaround is to void and re-enter everything. This slows down operations, especially during busy hours, and affects reporting accuracy. For a system meant to support restaurants, this is a major limitation that should have been addressed already.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Cloud-Based POS for Restaurants

We have been using Sapaad for the past three years, and it has been a great help in managing our restaurant operations. The system is easy to use, with a clean interface that makes order management, inventory tracking, and reporting simple and efficient.

Sapaad also integrates well with online ordering platforms, making it easy to handle both dine-in and delivery services. The real-time reports and analytics help us track sales and performance, while the customer support team is always responsive and helpful.

Overall, Sapaad is a reliable and effective POS system that we highly recommend for restaurants looking for a smooth and organized management solution.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent POS Solution with Great Support and Continuous Innovation

As an IT consultant and project manager, I've had the opportunity to work with Sapaad through multiple client projects. Their Point of Sale solution is user-friendly, packed with great features, and provides a seamless experience for both staff and customers. The interface is intuitive, making it easy for teams to adopt and use effectively. Additionally, Sapaad’s support team is responsive and always goes the extra mile to resolve any issues. They are constantly evolving, with a forward-thinking approach to new features that keep the platform competitive. Highly recommended!

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Almost more than 10 years i worked with sapaad system and i fill its very friendly user and cost saving and easy control of inventory and i setup this system to more than 9 companies and they all are satisfied with the sapaad system.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service

Excellent service and product by the Sapaad team. I needed an in depth software for our group of restaurants and sapaad provided multiple solutions under a package for all my needs. I recommend them because they give you A to Z solutions for your restaurant customers and also for your own restaurant.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Very satisfied with their product…

Very satisfied with their product features and customer support. Their reporting features are very helpful with menu planning and inventory management, so we no longer have to do it ourselves. We're also able to track the quality of our delivery service and view daily sales from our mobile phones. Thank you, Sapaad!

6 October 2022
Unprompted review
Rated 5 out of 5 stars

It’s easy to understand and use

It’s easy to understand and use, time efficient and with a large set of features it helps ease day to day activities. Combined with one of the best customer support, it is an easy recommend for any one looking for a fully fleshed out and reliable POS software with a vast array of quality of life features.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Super satisfied with Sapaad’s products. They have helped us streamline all our restaurant operations , making it possible for us to prioritise other tasks as well. They have excellent customer support as well. All our queries are dealt with timely and they provide quick and efficient support.
Highly recommend you trying their products!

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Sapaad Restaurant Software Review

Would definitely recommend Sapaad POS software for both offline and online services. They provide affordable platform for your complete restaurant needs from food ordering to inventory management. Glad to be their partner!

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Sapaad POS is one of the best POS…

Sapaad POS is one of the best POS systems available in the market currently, very easy interface with the ability to integrate with most online aggregators and account systems.
The explanation about the inventory was great from the product specialist Mr. Hussain, I would definitely recommend Sapaad system.

3 October 2022
Unprompted review

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