Santas, Saints and Co. Reviews 

90
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and express deep satisfaction with the durable, well-made products. Buyers consistently appreciate the professional staff, noting that holiday purchases always arrive promptly and are securely packaged. Consumers also emphasize the outstanding quality of the seasonal costumes, wigs, and festive accessories available. Many people mention that the online ordering process is completely straightforward and that the goods always match their exact descriptions. People return year after year because the reliable service consistently exceeds expectations during the busy season.

What people talk about most

Product

Consumers find product quality to be outstanding, expressing satisfaction with well-made suits, beards, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the well-made products... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive on time and are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Better quality beard and hair. Feel is softer but can be a bit obvious, still a whole lot better than the white plastic feel beards that are sold. Looks as if it can be brushed as well. Better around... See more

Rated 5 out of 5 stars

Always great to buy from these guys. Professional advice from staff have bought a few times always helpful, your getting value for money & quality is quite good I would highly recommend every time.


Company details

  1. Costume Store
  2. Christmas Store
  3. Theatrical Costume Supplier

Written by the company

Our mission is to supply the market’s best Santa suits for private customers and companies, for using at home, at parties, or for promotional purposes. We pay particular attention to the end effect – and make sure our costumes are convincing. That’s why we make them using high quality materials and guarantee complete sets; the full version of the Santa suit set comprises as many as 13 parts. We pay special attention to the choice of Santa beard and wig sets we offer, as part of the costume that particularly draws attention. And the whole time we draw on our many years of experience in organising events with Santa. The suits offered in our shop cannot be bought anywhere else, as the vast majority of our goods are items we produce ourselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(90)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute shambles of a business

Absolute shambles of a business, goods didnt turn up in the timescales as promised (this can of course happen) but over 2 months later i'm still waiting for a refund, they no longer reply to any correspondence and when they did it was to say the returns hadn't arrived yet and they would update me. Over £100 lost and not even a second rate costume any more to show for it.

29 February 2024
Unprompted review
Rated 1 out of 5 stars

Truly bad customer service don’t use

Truly bad customer service don’t use! not interested in helping on the phone item didn’t arrive on time after not meeting the timescale that it was supposed to be delivered in so they wouldn’t cancel order but wanted me to pay to send it back

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant communication

Absolutely brilliant, helpful company. This is the second year of purchasing from them for our big public seasonal event and Anna was great in helping fulfill our order at the last minute. Once again we are very happy to deal with and totally recommend this company.

9 December 2022
Unprompted review

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