I expected the product to be packaged in more protective layers, since we're talking about a product that is made of plastic, has fragile parts and we all know how the delivery companies treat the p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery service bad, communication bad (so far nobody is answering my emails) Later edit: leaving my review as it stands because I was prompted to rate the experience before the product even ar... See more
Company replied
It was really easy to find what I wanted on the site. In terms of the products I was looking for I found here the best prices on the market. The delivery was really smooth, the products were delivere... See more
Company replied
I purchased a Gardena - garden fork and I’m very satisfied with the whole process. The order was easy to place, delivery was faster than expected, and the product is solid and well‑made. Packaging was... See more
Company replied
Company details
Written by the company
Încă din 2008, SANITINO a fost un partener de încredere în domeniul echipamentelor de baie și bucătărie, precum și al produselor pentru casă și grădină. Oferta noastră include o gamă variată de obiecte sanitare, baterii, cabine de duș, mobilier pentru baie, oglinzi și accesorii de baie. Și asta nu e tot! De asemenea, oferim echipamente de bucătărie și produse pentru casă și grădină. Aici poți alege din peste 350.000 de produse pentru baia, bucătăria sau grădina visurilor tale. Ne dorim să îți oferim o experiență de achiziție confortabilă, motiv pentru care îți punem la dispoziție un stoc extins de produse, consiliere profesională și actualizări regulate ale noutăților prin intermediul blogului nostru și al rețelelor sociale. Suntem o companie 100% cehă, însă magazinele noastre online sub marca unică SANITINO funcționează și în alte țări europene, precum Slovacia, Italia, Olanda, Belgia, Franța, Austria, Germania, Spania, România, Polonia și Ungaria.
Contact info
Moravska 1259, 570 01, Litomysl, Czech Republic
- +40312294744
- info@sanitino.ro
- sanitino.ro
4.1
Great
482 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
I found the object on this site with…
I found the object on this site with more cip price. Thank-you
3 July 2026
Reply from SANITINO
Hello,
Thank you very much for your review. We are glad that you found the product on our website at a more competitive price and that you are satisfied with your purchase.
We truly appreciate your trust and look forward to your next visit.
SANITINO Team
Reply from SANITINO
Hello,
Thank you very much for your review. We are glad that the sink was delivered quickly and that it matched the product shown on our website.
We truly appreciate your trust and look forward to your next visit.
SANITINO Team
Large offer at decent price
After many sites being thoroughly searched, I finally found the proper article at a v decent price. Rapidly ordered and waiting to be delivered within few days !
3 July 2026
Reply from SANITINO
Hello,
Thank you very much for your review. We are glad that you found the product you were looking for in our wide offer and at a competitive price.
We hope the delivery meets your expectations and that you will be fully satisfied with your purchase.
We truly appreciate your trust and look forward to your next visit.
SANITINO Team
Reply from SANITINO
Hello,
Thank you very much for your review. We are glad that you appreciated our communication, the information provided and the fast delivery.
We truly appreciate your trust and look forward to your next visit.
SANITINO Team
Reply from SANITINO
Hello,
Thank you very much for your review. We are glad that you appreciated the accurate product description and prompt delivery.
We look forward to your next visit.
SANITINO Team
MAKITA 191E07-8 charger
The product MAKITA 191E07-8 charger arrived without the original box. The charger was already registered Makita.ro so I believe it's a second hand product or it's NOT GENUINE
8 June 2026
Unprompted review
Reply from SANITINO
Hello,
Thank you for your feedback.
We would like to clarify that the Makita 191E07-8 charger is an original Makita product. We do not sell counterfeit products.
Regarding the product registration on the Makita.ro website, we recommend contacting the manufacturer directly for further verification: https://www.makita.ro/contact.html
Thank you for your understanding.
SANITINO Team.
The products are exactly as advertised!
29 May 2026
Reply from SANITINO
Bună ziua,
Vă mulțumim frumos pentru recenzia acordată.
Ne bucurăm că produsele primite au corespuns descrierii și așteptărilor dumneavoastră. Satisfacția clienților este foarte importantă pentru noi.
Vă mulțumim pentru încredere și ne bucurăm că ați ales SANITINO.
Cu stimă,
Echipa Sanitino
Everything wonderful
Very good price, fast delivery, original product and very well packaged. Thank you!
11 June 2026
Reply from SANITINO
Bună ziua,
Vă mulțumim frumos pentru recenzia acordată.
Ne bucurăm că ați fost mulțumit de preț, de livrarea rapidă, de ambalarea produsului și de faptul că produsul primit a fost conform așteptărilor.
Vă mulțumim pentru încredere și ne bucurăm că ați ales SANITINO.
Cu stimă,
Echipa Sanitino
Reply from SANITINO
Stimate client,
Vă mulțumim pentru mesaj. Ne pare rău pentru situația creată.
Dorim să vă informăm că, începând cu data de 1 septembrie 2025, linia noastră telefonică actuală nu va fi disponibilă temporar. Cu toate acestea, rămânem în continuare la dispoziția dumneavoastră prin e-mail, la adresa info@sanitino.ro, sau prin chatul disponibil pe site-ul nostru.
În ceea ce privește comanda, aceasta nu mai putea fi anulată, deoarece se afla deja în proces de expediere. În astfel de cazuri, recomandăm refuzarea coletului la livrare. După returnarea acestuia în depozitul nostru, rambursarea sumei este inițiată.
Vă mulțumim pentru înțelegere.
Reply from SANITINO
Dear customer,
Thank you very much for your kind review. We are glad to hear that your order was delivered very fast and that everything matched what you ordered.
Best regards,
Echipa Sanitino
Reply from SANITINO
Dear customer,
Thank you very much for your kind review. We are delighted to hear that everything was perfect and that you are satisfied with your experience.
Best regards,
Sanitino Team
Reply from SANITINO
Hello,
Thank you for your feedback.
We would like to inform you that the parcel in question was shipped on 05.06 and was delivered to the final address on 09.06. The delivery time, calculated from the second day after dispatch, is 3–5 working days, especially as the order was shipped from outside the country.
Additional information was also provided in the shipping confirmation e-mail. We are sorry if you did not notice or receive the initial e-mail.
We apologize for any confusion and thank you for your understanding.
SANITINO Team.
Reply from SANITINO
Hello,
Thank you very much for your review. We’re happy to hear that you see us as a top company.
We truly appreciate your trust.
SANITINO Team.
Great.....
28 May 2026
Reply from SANITINO
Hello,
Thank you for your review. We’re glad to hear that everything was great.
We hope to welcome you again soon.
SANITINO Team.
Super
Super, Motocoasă foarte bună, ușor de montat, ușor de manevrat destul de silențioasa, taie foarte bine
Recomand cu multă încredere
Great, very good brushcutter, easy to assemble, easy to handle, quite quiet, cuts very well.
I highly recommend it!
27 May 2026
Reply from SANITINO
Bună ziua,
Vă mulțumim frumos pentru recenzie și pentru recomandare. Ne bucurăm că motocoasa este ușor de montat și manevrat, silențioasă și că sunteți mulțumit de modul în care taie.
Vă mai așteptăm cu drag.
Echipa SANITINO.
Fast Service !
21 May 2026
Reply from SANITINO
Hello,
Thank you for your review. We’re glad to hear that you appreciated our fast service.
We hope to welcome you again soon.
SANITINO Team.
Reply from SANITINO
Hello,
Thank you very much for your review. We’re glad to hear that ordering was easy, shipping was fast, and the product quality met your expectations.
We appreciate your trust and hope to welcome you again.
SANITINO Team.
Reply from SANITINO
Hello,
Thank you for your feedback. We’re sorry that you were not satisfied with the communication and that it felt limited to email only.
We appreciate your comment and will take it into account as we continue working on improving our customer support and communication process.
Kind regards,
SANITINO Team.
Reply from SANITINO
Hello,
Thank you very much for your review. We’re happy to hear that you were satisfied with the product and the fast delivery.
We truly appreciate your trust.
SANITINO Team.
Excellent experience with Sanitino
I purchased a Gardena - garden fork and I’m very satisfied with the whole process. The order was easy to place, delivery was faster than expected, and the product is solid and well‑made. Packaging was secure and professional. A trustworthy company that takes customer experience seriously.
17 May 2026
Reply from SANITINO
Hello,
Thank you very much for your wonderful review. We’re glad to hear that placing the order was easy, delivery was faster than expected, and the Gardena garden fork met your expectations.
We truly appreciate your trust and kind words about our service and packaging.
SANITINO Team.
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