Samaaya Jaipur Reviews 69

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, often noting that items are beautiful, well-made, and match the online descriptions, sometimes even exceeding expectations. People frequently praise the quality of the materials and the excellent fit, especially for customized orders. The delivery service is also often highlighted as prompt and efficient, with some reviewers receiving their orders quickly, even with express shipping. Overall, the service provided by the company is generally well-regarded. However, some people were dissatisfied with their orders, experiencing significant delays in receiving items, with some waiting weeks or even months. A few customers reported issues with product quality, such as poor material or embellishments coming off, and some found that the received outfit did not match the original picture or description. There were also instances where custom sizing requests were not met, and some individuals expressed frustration with the lack of communication and perceived unresponsiveness from the company regarding their orders.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers are delighted with the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the beautiful craftsmanship, good fit,... See more

Order

Reviewers mention ambiguous feedback about their orders. Many customers express satisfaction, praising... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers received their outfits and... See more

Service

Users describe positive interactions with service. Many reviewers praise the professional, responsive, and... See more

Based on these reviews

Rated 5 out of 5 stars

I had nice experience shopping from samaaya jaipur. All the queries were answered and delivered the package on time. Dress is beautiful as shown in the image.

Rated 5 out of 5 stars

I had the most wonderful experiences with Samaaya. I wanted an outfit to reach before a defined date. I placed my order. The staff made sure that I got in on time. Wonderful fabric, prompt delivery al... See more

Rated 5 out of 5 stars

The ordering was so easy and the customised measuring guide was such a great help. My outfit was delivered quickly, excellent quality and fabulous fit. Really happy and cant wait to wear to wedding

Rated 5 out of 5 stars

The items are beautifully made, even prettier than on screen and arrived well packaged. The fit is true to size. We needed express shipping, but could not choose it upon checkout so put in a note. Sam... See more


Company details

  1. Fashion Designer

Written by the company

At Samaaya Jaipur, We Believe In Creating Pieces That Celebrate The Rich Cultural Heritage Of India While Also Embracing Modern Fashion Trends. Each Product Is Crafted With Care And Precision, Using Only The Finest Fabrics And Materials To Ensure Exceptional Quality.


Contact info

3.7

Average

TrustScore 3.5 out of 5

69 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The outfit that I initially chose was…

The outfit that I initially chose was not available but I chose another beautiful outfit and the communication was excellent and the outfit was gorgeous.
I received my outfit in time all over to Sydney.
Thank you so much

20 March 2026
Unprompted review
Rated 4 out of 5 stars

I ordered the clothes for myself first…

I ordered the clothes for myself first time on this website. I loved my outfit great fitting n received it on time . Also it matched exactly how it was advertised in the picture.Thank you so much for the lovely out fit n great customer service. 🙏🏼😇

30 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is an absolute scam

This company is an absolute scam. If you value your money and time, do yourself a favor and stay away from this business.

I ordered a dhoti set from this company on Feb 4th, which they promised to ship within a few days. Obviously they didn’t. After multiple calls and my paying extra porter charges, I received the package much later than expected and the dhoti and blouse was NOT as pictured. Attached pictures show how it was supposed to look and you can see that the dhoti didn’t have many pleats and looked awful. The embroidered belt was missing. The blouse didn’t have the same finish at the bottom. There were multiple issues.

After calling the customer care multiple times, they said they would replace the item. So I sent the item and had to pay for return. This was over 4 weeks ago. They said they would dispatch a replacement within the week. It’s been 4 weeks and I haven’t received the item. All my messages to the customer care are going unanswered.

This is an awful scam they are running to keep the customer’s money and not providing any actual service.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service, Fraud company

Very poor service. They take advance and the order is delayed for 20 days. Pist cancelling the order they hardly pick phone. I am following up since 15 days for my refund, first they dont pick phone and incase it gets thru they have a standard response that the person who is responsible for processing refund is not available. I placed order on 20 feb and today is 24 mar, still waiting for my refund. PATHETIC SERVICES!!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

It was my first time ordering from…

It was my first time ordering from Samaaya. The whole experience was seamless and hassle free. The dresses were as per the pictures and description. Custom stitching was also good. Will definitely order again

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Really great n excellent services

Really great n excellent services. We ordered the clothes for my daughter, she loved it , great fitting n received it on time . Thank you so much for the lovely out fit n great customer service. 🙏🏼😇

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Outfit just as described

Outfit just as described, only issue was the tailoring, outfit too big in places, so will now have to pay to get adjusted.
But would order again.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

I’m so glad I purchased the Rani Pink &…

I’m so glad I purchased the Rani Pink & Sea Green Palazzo Set with Jacket (Size S) — it’s absolutely beautiful. I messaged them on WhatsApp to confirm the length would be suitable for my 150 cm height, and they made sure it was perfect.

Their service was very professional, with fast responses and easy communication. The palazzo looks stunning and is exactly as shown in the pictures. I needed it for a wedding in January, and it arrived very quickly.

I’ll definitely be purchasing more soon. Thank you!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I had the most wonderful experiences…

I had the most wonderful experiences with Samaaya. I wanted an outfit to reach before a defined date. I placed my order. The staff made sure that I got in on time. Wonderful fabric, prompt delivery all the way to Bengaluru. If are preparing for an event and want something really nice please do look up at Samaaya Jaipur. They have some amazing well fitted suits. Thank you so much Samaaya

22 December 2025
Unprompted review
Rated 4 out of 5 stars

I had trouble finding the right type, samaaya made it easy

I have trouble finding the right type and fit for my body type, being plus size. Samaaya made that easy and delightful at the same time. The pic in their website matches the dress I ordered and the quality is very good. The process and packaging is also very good. If I need to describe in one line. Elegant and classy. Thank you

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Had an unexpectedly amazing experience

Had an unexpectedly amazing experience. It was a last minute purchase but the sharara suit was delivered within one day! Best part, it’s even more beautiful than shown in pics! I wore it to a wedding and received many compliments! They even customized the size of the outfit after enquiring with me. Thank you so much team Samaaya and Deepakji!

22 November 2025
Unprompted review
Rated 1 out of 5 stars

The cloth material was very baad … and…

The cloth material was very baad … and the work was pasted and kept coming out from places .. the Latcuns were loosely placed … my entire excitement for this piece went down… I had to wear that pc but then I I had to go and buy fro. Somewhere else..the customer service ppl went on insisting to exchange it and finally stopped responding to my msgs and my call ..: saad part I tried explaining them the reason that material used is so cheap that there was no point … all the conversation happened peacefully.. there was no bad mouthing but still now a 10000/- product is lying at my home waiting for return address … I PERSONALLY WOULD NOT RECOMMEND ANYONE BUYING FROM THIS BRAND ..

3 November 2025
Unprompted review

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