wont be renewing my subscription again. bought ex police car ,Bmw, through ASM, do not buy ex police cars, head gasket gone. lost money, wont be buying again, customer service is appalling, even spok... See more
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See what reviewers are saying
Easy to get connected, brilliant quick communication. Very nice to deal with, got connected the same day. Thanks
Company replied
Complete scam. If I could I would give 0 stars. Selling car as cat X NS damage just to find out all damage covered up and car is cat C write off. When contacted pretty much dismiss you and being very... See more
Company replied
What an outfit this company is. They protect their sellers over the purchaser ever time, even when the purchaser has a valid claim. I had storage fees thrown at me even though I wasn't advised there... See more
Company replied
Company details
Written by the company
UK's Premier Online Salvage Auction Selling many Vehicles Direct from Insurance Companies - Cars, Motorbikes, Vans / Commercials, HGV and Plant Equipment. The site offers a user friendly, open and transparent auction for buyers and sellers of vehicles. Leveraging the very best auction technology, we ensure that every asset is ideally prepared and marketed. Specialist vehicles and top marques are given special treatment to drive interest and competitive bidding. The auction is accessible 24/7.
Contact info
United Kingdom
- Assist@salvagemarket.co.uk
- salvagemarket.co.uk
2.4
Poor
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Faking images and hiding the problems…
Faking images and hiding the problems to sell the car, i work with images and I can see that most of the damage to the car has been avoided also when u call to ask they have very poor customer service with little knowledge about job.
26 February 2024
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. Unfortunately we have not been able to locate an active bidder account in your name, to be able to look into your query. Please contact us at assist@salvagemarket.co.uk.
This lot are gangsters I would never…
This lot are gangsters I would never buy from them again I bid on and won a car on one of their agents sites Ted 4 cars Bid won at £210 + £150 fees when I went to pay for it they wanted £510 Ted for cars called me and I asked were the extra money came from and he couldn’t explain it and he was the owner so folks I would advise you to stay away from them
14 February 2024
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. Please contact us at assist@salvagemarket.co.uk and we will be able to advise the fees for you.
I am very satisfied quick and detailed response the quick…
I am very satisfied with the quick answers to questions.good service thanks
16 February 2024
Unprompted review
Reply from Salvage Market
Thank you for leaving your review, I'm glad to hear you've had a good experience.
I messed up filling in account details…
I messed up filling in account details and you have helped sort it out easily
Thanks to all that helped
2 February 2024
Unprompted review
Reply from Salvage Market
Thank you for leaving your review, I'm glad to hear you've had a good experience.
Best service best customer support best…
Best service best customer support best Auction
29 January 2024
Unprompted review
Reply from Salvage Market
Thank you for leaving your review, I'm glad to hear you've had a good experience.
They tried to help
15 January 2024
Unprompted review
Reply from Salvage Market
Thank you for leaving your review, If there is anything else we can help you with, Please contact us at assist@salvagemarket.co.uk.
DO NOT BUY IMPORTED CARS
DO NOT BY IMPORTED CARS
if you buy imported cars you will be scammed, the car will be impossible to register let me tell you why
the car that comes from Australia or other country, will be crashed and you can check by using the vin on the car then using the website on the PPSR, and that will give you a full breakdown of the car if is damaged or not, if its damaged you cannot register the car at all by DVLA. however the only way you can register the car is by using a Q plate and that means you can never sell the car to anyone (legally )
you can even contact DVLA yourself to check
especially be aware of this auction- BRENTWOOD
Enjoy reading this Salvagemarket.
28 November 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. Please contact us on Assist@salvagemarket.co.uk if you need any further help.
Absolute rip-off
Absolute rip-off, take your money and then suspend your account. Avoid them at all costs
20 November 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account in your name. Please contact us at assist@salvagemarket.co.uk and we will try and look into this for you.
FRAUD - Terrible site
Terrible site, they have people who work in house to take bids up to high numbers. Don't think you will get a deal. Rude customer service within the whole company
8 October 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. We do provide email support to our bidder network, and we aim to respond to all messages within 60 minutes when received during business hours. All our Sellers operate against a rigid set of Terms and conditions. On the auction we list all of the bids that have been placed on a vehicle to be as open and transparent as we can. Many Thanks SalvageMarket Team
FRAUD!!
FRAUD!!
Just signed up to bid, next thing you know I get a email saying my account is a duplicate?? How? This is my 1st time signing up with my name and address on this site. Waste of £60! I’ll just continue with Copart,
27 October 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. I have located your original account and I can see that it was suspended due to issues that contravened bidder terms and conditions. Please contact us on Assist@salvagemarket.co.uk for further information
Is terrible app you cannot share…
Is terrible app you cannot share vehicles if you want to found the auction is a big problem 😔
18 September 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. unfortunately we do not have an app, Please email us at assist@salvagemarket.co.uk to advise what your query is and we will advise the best we can.
BIDDING RIGGED… OUTRAGEOUS
I’ve bid on the car 3 times now and each time I don’t win but it’ll end up back in auction a week later.
I’ve seen this a few times now and now reading certain reviews I see it’s a general thing.
I suspect malpractice and I can only say it’s disgusting. Trying to fleece customers for even more money whilst describing yourself as a “family business”… very shady
24 June 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. All our Sellers operate against a rigid set of Terms and conditions. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account. Please contact us at assist@salvagemarket.co.uk we will explain how the auction works and why vehicles may reappear.
Complete scam
Complete scam. If I could I would give 0 stars. Selling car as cat X NS damage just to find out all damage covered up and car is cat C write off. When contacted pretty much dismiss you and being very patronising and borderline rude. For someone who claims to be family business they don't care about customers or people in general and seem to be happy to do what ever needed to get people money including scamming and lying. Avoid if you don't want to loose your money to these criminals.
1 June 2023
Unprompted review
Reply from Salvage Market
We are sorry that you were not able to get the most out of our service. We do provide email support to our bidder network and we aim to respond to all messages within 60 minutes when received during business hours. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account in your name. Please contact us at assist@salvagemarket.co.uk and we will try and look into this for you.
Sill bidding on this Skoda still can't…
Sill bidding on this Skoda still can't win it. Staff can't get payed cos they don't sell cars any more just go on and on. Thanks for the reply but I no and I do that's not the case. The bids don't tell you who is bidding just says uk bidder mmmmmm
28 June 2023
Unprompted review
Reply from Salvage Market
We are sorry that you were not able to get the most out of our service. All our Sellers operate against a rigid set of Terms and conditions. Also on the auction we list all of the bids that have been placed on a vehicle to be as open and transparent as we can. Please contact us at assist@salvagemarket.co.uk with your contact details we will get in touch to explain how the auction works.
Salvage market and its partners are an…
Salvage market and its partners are an absolute scam stay away from this company
7 June 2023
Unprompted review
Reply from Salvage Market
We are sorry that you were not able to get the most out of our service. All our Sellers operate against a rigid set of Terms and conditions. Please contact us at assist@salvagemarket.co.uk with your query and we will be happy to help.
A genuine salvage auction
Genuine vehicles from insurance companies, not dodgy private entries that motor traders have got stuck with like you find on other salvage auctions. Have made plenty of purchases and all have been good so far.
31 May 2023
Unprompted review
Reply from Salvage Market
Thank you for leaving your review, I'm glad to hear you've had a good experience.
Salvage market experience
Have bought 5 vehicles from salvage market through traynors Northern Ireland over the past 6 months all have been as described or better when collected
No hassles when collecting cars and bikes are always ready one I ring ahead of collection
13 April 2023
Unprompted review
Reply from Salvage Market
Thank you for leaving your review, I'm glad to hear you've had a good experience.
SO many times I have bid on cars and…
SO many times I have bid on cars and lost only to find the same cars relisted 2 to 4 weeks later it happens so often ASM auto recycling are the worst, it seems there is a lot of shill bidding going on.
22 May 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. There are legitimate reasons why a vehicle may reappear, our auction team would be happy to explain some of these reasons to you, Please contact us on assist@salvagemarket.co.uk.
bought nearly 3 cars on this…
I have bought nearly 3 cars on this site. they have written in detail about a vehicle driving and moving. but when the recovery man get there at the site they load the car by forklift and when he brought it back so there is a significant issue with the vehicle and it never started. specially recla kent are very unhelpful and I will suggest always paying on debit or credit cards and never pay via a bank transfer because will never help you with any issue once you pick up the vehicle try to avoid
3 May 2023
Unprompted review
Reply from Salvage Market
We are sorry that you are not able to get the most out of our service. We do provide email support to our bidder network and we aim to respond to all messages within 60 minutes when received during business hours. We have tried to investigate the issues you have raised but unfortunately we have not been able to locate an active bidder account in your name. Please contact us at assist@salvagemarket.co.uk with your contact details we will get in touch to explain how the auction works and explain our terms and conditions.
Reply from Salvage Market
We are sorry that you were not able to get the most out of our service. On the auction we list all of the bids that have been placed on a vehicle to be as open and transparent as we can. Please contact us at assist@salvagemarket.co.uk with your contact details we will get in touch to explain how the auction works.
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