saltsdirect.com Reviews 

74
•
TrustScore 2.5 out of 5

2.3

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Rated 4 out of 5 stars

Very pleased with the delivery time, constant courtesy updates from the company. Very pleasant delivery driver, a credit to the company. Only fault if a fault at all, is that I prefer speaking to peop... See more

Rated 2 out of 5 stars

On 14 June I ordered 5 bags of salt tablets and a large salt scoop, both paid for by credit card online. The tablets were delivered on 23 June but the salt scoop was missing. The driver said it would... See more

Rated 1 out of 5 stars

Appalling service. First and last order we will place. Driver left all the block salts at the wrong house and “couldn’t come back”. When I phoned to find out where the order was, I was told it had b... See more

Company replied

Rated 1 out of 5 stars

First ever order of block salt took over 3 weeks to get here. Ok, with the benefit of the doubt let’s try again (after running low on salt) Waited nearly 3 weeks again for a delivery only to be sent... See more


Contact info

2.3

Poor

TrustScore 2.5 out of 5

74 reviews

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2.3

All reviews

(74)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

Ordered on line easily,
Delivered to my house as requested,
Text messages keeping me up to date with the delivery.
Overall good service.

26 July 2016
Unprompted review
Rated 5 out of 5 stars

Block Salt

Excellent service, delivered the very next day - bags were clean, best price around

7 July 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

This is the second time we have used salts direct. The prices are great and the order arrived as promised within 2 day's and great communication with delivery updates throughout. The delivery driver was very helpful and friendly. Brilliant service.

5 July 2016
Unprompted review
Rated 2 out of 5 stars

Missing delivery and lack of contact

On 14 June I ordered 5 bags of salt tablets and a large salt scoop, both paid for by credit card online. The tablets were delivered on 23 June but the salt scoop was missing. The driver said it would be sent separately. It is now 5 July and I have still not received the scoop and my e-mails and phone messages to Salts Direct are not being answered. This is very disappointing.

5 July 2016
Unprompted review
Rated 4 out of 5 stars

Really pleased with Saltsdirect

Very pleased with the delivery time, constant courtesy updates from the company. Very pleasant delivery driver, a credit to the company. Only fault if a fault at all, is that I prefer speaking to people when making orders, and I rang and spoke to an answer machine 3 times prior to making an online request. Some folk like me prefer speaking to humans.. However when this salt runs out I will definitely return to Saltsdirect GOOD JOB!!

1 July 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant service..

Great service found on Google...ordered salt one day delivered the next..exceptional! Very nice helpful young man who delivered order,. Will be recommending to family and friends!

22 June 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

This was my first purchase with this company , and it will certainly not be my last .
The price was very good , and the delivery was exceptionally fast , about 26 hours .

10 May 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

The online ordering system worked really well and the salt was delivered with 48 hours. I can't fault the service at all. Thank you.

17 February 2016
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly

I found this company on a google search. Ordered (easy), delivered (quickly). Very friendly and helpful driver. I will certainly use whenever I need salt.

9 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Driver turned up smart, polite and put the locks away in my storage bin nice and tidy. I will be using this company I the future

8 December 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

My best e-commerce experience ever, I ordered first thing in the morning and it arrived 2 hours later, Wow! Good product, a good price and great service.

24 November 2015
Unprompted review
Rated 5 out of 5 stars

Fabulous Service !!

I used Saltsdiect for the first time today, simply because after sourcing what I was after, they were by far the cheapest when taking into account their free delivery service. Other companies offer the same product on the internet cheaper, but when you go to checkout, you get stung by astronomical delivery charges. So I went with Saltsdirect. And what a service! I ordered around 9am, got an email confirmation an hour later saying it processed and out on a van for delivery, and yes, it arrived at 5pm that same day!! Now that's what I call service. I'd highly recommend this company to anyone - and I don't say that lightly!!

18 November 2015
Unprompted review
Rated 5 out of 5 stars

Salt delivery

Excellent experience dealing with this company. Salt delivered within 24 hours by a very helpful and courteous driver. Highly recommend company.

14 November 2015
Unprompted review
Rated 5 out of 5 stars

Block Salt

I am happy to tell you that I was absolutely amazed to find my order outside my back door within two hours of ordering it - what an amazing service! Absolutely brilliant, thank you so much.

10 November 2015
Unprompted review

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