I’m so grateful to Sallie Mae for providing the funding I needed to continue my college education. I was worried I wouldn’t be able to make my tuition payment this week, and receiving these funds brou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ms. Lisa provided exceptional service. She was very kind and knowledgeable, taking the time to answer all the questions my cosigner and I had. This was the fastest application call I've experienced, a... See more
Company replied
I spoke with Lena, and she was an absolute delight. She was very kind, polite, and very informative. She answered all my questions and helped me with my graduate loan application. She made this proces... See more
Company replied
It was a great experience based on how convenient the application process was. The approval arrived in minutes and all of the steps were easy to follow. Sallie Mae really came through and helped us ou... See more
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Company details
Written by the company
We’ve helped millions of students and families reach their higher education goals, and we’re ready to help you, too. We’re your go-to partner for planning and paying for school, saving for what’s next, and way more. We offer Sallie Mae® undergraduate, graduate, and career training loans, plus savings options like Sallie Mae® high-yield savings accounts, money market accounts, and certificates of deposit to help you hit your goals. We’re continuing to grow, with new products and guidance made to support you through finding the right school, going after scholarships, making sense of financial aid, and the hundreds of other decisions along the way. Everything we offer comes together under one mission: supporting student success. Because going smarter changes everything. Deposit products are offered through Sallie Mae Bank, Member FDIC.
Contact info
300 Continental Drive, 19713, Newark, United States
- salliemae.com
4.7
Excellent
6K reviews
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Easy application process
Simple loan application process that took 5 minutes to complete.
8 October 2026
Reply from Sallie Mae
Thank you for the 5-star review! We're glad you thought it was an easy process.
I am a cosigner on a loan
I am a cosigner on a loan. The contacts that I have had do not seem to distinguish between Signer and Cosigner. The choices as presented are not clear about the individual being addressed. As a result as a cosigner, I am being asked to make decisions which should be made by the borrower. It is true that apparently everything works out, but it costs me time and effort to work through information which is not for me.
30 September 2026
Reply from Sallie Mae
We appreciate the review and feedback on the co-signing process. Reviews like yours help us to provide a better experience for our customers in the future. Thanks for taking the time to share your experience with us.
so easy to communicate with the person…
so easy to communicate with the person on the phone and very responsive to all my requests
1 October 2026
Reply from Sallie Mae
Thank you for the positive feedback, Luis! We're glad to hear you received good service.
Reply from Sallie Mae
Thanks for the 5-star review, Jeniffer! We're glad to hear the process was clear and easy for you.
The application is very straightforward…
The application is very straightforward and easy to complete. The documentation is sent to the school right away. Only issue is the interest rates are very high.
7 October 2026
Reply from Sallie Mae
Thank you for taking the time to leave us a review, Terry! We appreciate the feedback about the application process.
Easy Peasy
The follow-up process to confirm my co-signing of my son's loan was quick and easy.
7 October 2026
Reply from Sallie Mae
Thanks for sharing your experience with us, Robert! We're happy to hear you found the co-signing process easy.
The experience from beginning to end…
The experience from beginning to end was very helpful. And quick and very grateful of the outcome I would recommend sally made to anybody I give you a ten plus plus
30 September 2026
Reply from Sallie Mae
Thank you for taking the time to leave us a review, Linda! We appreciate the positive feedback!
Reply from Sallie Mae
Thank you for the 5 stars, Victor! We love hearing when our representatives provide good service.
Easy & convenient
Easy & convenient - spoke to one rep & he was very informative & helpful!!
7 October 2026
Reply from Sallie Mae
We're pleased to hear you had a good experience with one of our representatives, Bianca! Thank you for the review!
This is based on its accessibility
30 September 2026
Reply from Sallie Mae
Thank you for taking the time to leave us a 5-star review!
I’m extremely happy with Sallie Mae and…
I’m extremely happy with Sallie Mae and their services. I was in a bind and had nowhere to turn to and they helped keep my daughter in college. This has definitely been hard to navigate with all of the new restrictions, but we won’t give up. Thank you Sallie Mae!!
7 October 2026
Reply from Sallie Mae
We appreciate the positive feedback, Skye! We're proud to have been able to help your daughter to achieve her higher education goals. Thank you very much for taking the time to leave a review.
Reply from Sallie Mae
Thank you for the 5-star review, Steven!
Process was easy and customer service…
Process was easy and customer service was great!
30 September 2026
Reply from Sallie Mae
Thanks for the positive feedback, Reyna! We're happy you thought the process was easy.
Reply from Sallie Mae
Thanks for the 5-star review, Scott! We're glad you thought it was a quick process.
Reply from Sallie Mae
Thank you for the 5-star review, Joseph! We appreciate the positive feedback.
The whole experience was painless as…
The whole experience was painless as your site was navigable
29 September 2026
Reply from Sallie Mae
Thanks for the 5-star review! We're glad you thought it was an easy process.
Representative was very helpful!
Representative was very helpful! Transaction was very smooth and expedited!
28 September 2026
Reply from Sallie Mae
Thanks for sharing your experience with us, Andre! We love hearing when a representative provides good service.
Raeleen was incredibly helpful
Raeleen was incredibly helpful! She answered all of my questions with a great deal of knowledge on her part. She was very good at explaining things to me and was so patient. I feel like she went the extra mile for me! That was the best customer service experience with Sallie Mae I’ve ever had. A+++ Thank you, Raeleen!!!
6 October 2026
Reply from Sallie Mae
Thanks for sharing your experience with Raeleen! We love hearing when our representatives provided good service. We'll make sure to pass along the praise, thanks for taking the time to leave a review, Jane!
Reply from Sallie Mae
We're pleased to hear you had a great experience with us, Hayley! Thanks for the review!
Sallie Mae is a great lender
Sallie Mae is a great lender. They are clear and I love the easy portal access. Thank you for the help.
30 September 2026
Reply from Sallie Mae
Thank you for taking the time to leave a positive review, Elizabeth! We really appreciate the feedback about the application process.
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