Sagic Reviews 

1,881
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and knowledgeable customer service agents who answer telephone calls promptly without long waiting queues. People also note that annual renewal processes are completely straightforward and insurance quotes remain consistently competitive and affordable. Some reviewers were not happy with certain online site features and policy wording details. A few people mentioned that making minor account changes directly on the website can sometimes be challenging, requiring additional emails for resolution. Others stated that pricing might not always represent the absolute lowest option on the broader market, though overall satisfaction remains exceptionally high.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting very competitive quotes and affordable... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting polite, patient, and... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the quick, courteous,... See more

Staff

Customers had positive experiences with staff, frequently expressing appreciation for the helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting how the online process is very clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gave me a very good price less than last year and well priced I checked. Got a phone call prior to renewing and confirmedthat I wanted to go ahead and needed to use another card as old card was out... See more

Company replied

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Rated 5 out of 5 stars

Have been with this insurance company for some years now. Renewal is easy, price is very competitive, straight forward renewal no fuss no extra sales pitch. Get exactly what l asked for.

Rated 5 out of 5 stars

Kept price similar to last year. Profits help towards Salvation Army endeavours. Please note - we're in the process of moving house, perhaps late summer - we'll be in touch re change of address.


Company details

  1. Insurance Company
  2. Home Insurance Agency
  3. Insurance Agency
  4. Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

  • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2K reviews

    5-star
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    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 100% of negative reviews

    Typically replies within 24 hours

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    4.8

    All reviews

    (1,881)

    275 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Real people answer the phone

    There's real people answering the phone who they are always enthusiastic and helpful.
    Also, I have always been impressed with the level and speed of their service.

    6 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Always great service

    Always great service, fantastic response to any questions and a real personal touch… been with them for many years 5* all around

    25 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Refreshingly good customer service

    So nice to speak to a real human being (rather than the frustrating chat bots used by others) and someone so charming and helpful too. Well done SAGIC for staying human! Thank you!

    24 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Knowledgeable and patient

    Knowledgeable and patient. Very courteous and efficient. Thank you for how you served me

    24 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Honest company great value

    Honest company giving great prices

    14 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    I've again decided to remain with Sagic…

    I've again decided to remain with Sagic for another year. Renewal is fairly straightforward in that they send me a renewal quote in good time for me to compare with other companies and Sagic pricing remains competative.

    12 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    No stress

    I do not have to wait long for the phone to be answered.staff always polite and helpfull.no stress.

    11 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Brilliant Service

    Very , informative and efficient

    14 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    I trust you will give best service in…

    I trust you will give best service in every area

    14 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Gave me a very good price

    Gave me a very good price less than last year and well priced I checked.
    Got a phone call prior to renewing and confirmedthat I wanted to go ahead and needed to use another card as old card was out of date sorted and confirmation of cover arrived a few minutes later.
    Very polite informative lady assist me.

    12 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Sagic is an excellent company staff are…

    Sagic is an excellent company staff are polite & knowing excellent rates we had one claim 5 years ago paid out without any quibble I would highly recommend sagic to anyone looking for house insurance and I am very happy to stay with them

    11 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Good customer service and great prices

    Good customer service and great prices

    11 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    very good service

    4 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Always a very positive experience.

    Always a very positive experience.

    4 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Easy Renewal

    The renewal process is simple and efficient. Helpful information is provided.

    2 August 2026
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    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Supports Salvation Army.

    Supports Salvation Army.

    1 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Been with SAGIC for several years.

    Been with SAGIC for several years.
    Always clear and straight to the point or business. Always given good, quick, reliable and affordable quotes. Everything explained before action etc

    7 August 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

    Rated 5 out of 5 stars

    Highly recommend

    I would highly recommend Sagic for house insurance. Competitive premiums. Friendly, knowledgeable and professional staff. Great customer service.

    24 July 2026
    Sagic logo

    Reply from Sagic

    Thank you for the 5-star review! We’re really pleased to hear you had a positive experience with Sagic. We appreciate you choosing us and taking the time to share your feedback.

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