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SafeStreets Reviews 

123,054
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 7,932 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional technicians for their thorough explanations, incredible patience, and polite demeanor during home security system installations. Consumers consistently appreciate the remarkably smooth processes, highly efficient equipment setups, and the exceptionally helpful guidance provided throughout the entire customer journey. Some reviewers were not happy with communication gaps regarding essential transfer documentation, unprepared service visits, and security equipment failing shortly after being installed. A few individuals also mentioned experiencing frustrating difficulties when trying to reach proper support teams to resolve unexpected technical problems efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that technicians and... See more

Service

Consumers find service to be positive, highlighting professional and efficient installations by knowledgeable... See more

User experience

Reviewers highlight positive aspects of user experience, noting that technicians provide prompt, smooth, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting representatives who are patient,... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the security equipment and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I forgot the technician’s name, but he was great! He showed up early and got everything taken care of quickly. One of our cameras was offline, and he even went into the attic to check the connection a... See more

Rated 5 out of 5 stars

DJ and team was phenomenal from start to finish. Explained everything well and I got the best bang for my buck. Punctual and took his time. Checked everything to make sure every piece worked and was i... See more

Rated 5 out of 5 stars

Very professional and very patient with these 2 old folks. We got caught up in a situation with a company trying to get our other car out here from PA and the payments were getting weird and suspiciou... See more

Rated 5 out of 5 stars

Alex was fantastic. He was thorough in his work and explained every option available to me. He never pressured me to choose anything that I didn't want or need. He is extremely knowledgeable and perso... See more


Company details

  1. Security System Supplier

Written by the company

Secure your home with an ADT® monitored security and alarm system from SafeStreets. Call now - next day home security system installations available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123K reviews

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4.9

All reviews

(123,054)

7,635 reviews in the last 12 months

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Rated 4 out of 5 stars

Christian Canales

The installer, Christian Canales. He has obviously been doing his job a long time as he is effortless and efficient. Christian was polite, patient, and personable. The factor that made me hesitant to give an enthusiastic 5 stars (to the company, not Christian) was the upsell pitch. This is not unique to Safe Streets as nearly every industry in the business of selling does this. It was a little unexpected and made it awkward for me. Other than that, there is no reason to not give 5 stars for the service and benefits for the price.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience!

I forgot the technician’s name, but he was great! He showed up early and got everything taken care of quickly. One of our cameras was offline, and he even went into the attic to check the connection and was able to get it working again. He cleaned up after himself, was very polite, and made sure everything was good to go before he left. Overall, a great experience!

12 September 2026
Unprompted review
Rated 2 out of 5 stars

ADT is incompetent

ADT is incompetent. Scheduled a service call, they were unprepared and did not have what was required. Also forgot to arm an exterior door. Scheduled another call to inly to have half the job completed. Yep you guessed it! They need to schedule another service call. I was lied to and told service guy would be back the same day, surprise he never showed up! Unreliable, not trustworthy, incompetent and zero communication skills between office and service techs. Disgraceful for a business!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Worked Mr

Worked Mr. Brent extra hard for this sell. Hope we can get Advance payment work out Tuesday 15th. Thanks kimbell

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Alex was fantastic

Alex was fantastic. He was thorough in his work and explained every option available to me. He never pressured me to choose anything that I didn't want or need. He is extremely knowledgeable and personable. He was quick and efficient and a pleasure to have in our new house.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

SafeStreets and Anthony Campos have…

SafeStreets and Anthony Campos have been so easy to work with. Anthony was on time, asked me in what I wanted to accomplish and help set up the apps and account. He gave me exactly what I hoped for. I would highly recommend this service to anyone looking for home security.

12 September 2026
Unprompted review

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