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SafeStreets Reviews 

123,055
•
TrustScore 5 out of 5

4.9

Security System Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 7,932 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional technicians for their thorough explanations, incredible patience, and polite demeanor during home security system installations. Consumers consistently appreciate the remarkably smooth processes, highly efficient equipment setups, and the exceptionally helpful guidance provided throughout the entire customer journey. Some reviewers were not happy with communication gaps regarding essential transfer documentation, unprepared service visits, and security equipment failing shortly after being installed. A few individuals also mentioned experiencing frustrating difficulties when trying to reach proper support teams to resolve unexpected technical problems efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that technicians and... See more

Service

Consumers find service to be positive, highlighting professional and efficient installations by knowledgeable... See more

User experience

Reviewers highlight positive aspects of user experience, noting that technicians provide prompt, smooth, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting representatives who are patient,... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the security equipment and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I forgot the technician’s name, but he was great! He showed up early and got everything taken care of quickly. One of our cameras was offline, and he even went into the attic to check the connection a... See more

Rated 5 out of 5 stars

DJ and team was phenomenal from start to finish. Explained everything well and I got the best bang for my buck. Punctual and took his time. Checked everything to make sure every piece worked and was i... See more

Rated 5 out of 5 stars

Very professional and very patient with these 2 old folks. We got caught up in a situation with a company trying to get our other car out here from PA and the payments were getting weird and suspiciou... See more

Rated 5 out of 5 stars

Alex was fantastic. He was thorough in his work and explained every option available to me. He never pressured me to choose anything that I didn't want or need. He is extremely knowledgeable and perso... See more

Company details

  1. Security System Supplier

Written by the company

Secure your home with an ADT® monitored security and alarm system from SafeStreets. Call now - next day home security system installations available.

Contact info

4.9

Excellent

TrustScore 5 out of 5

123K reviews

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4.9

All reviews

(123,055)

7,635 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Nick was great to work with

Nick was great to work with! His team were knowledgeable in their work. They had a big job and performed their job professionally. His team kept the areas clean as well after every installation. Would recommend Nick and his crew to anyone looking to get their security system installed.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Orlando was simply awesome

Orlando was simply awesome! He explained all the equipment that was being installed and offered me amazing advice for the equipment maintenance. Overall amazing customer service!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Caleb did a good job

Caleb did great job setting up equipment and helping us figuring out. Exactly what system package would us. Excellent job all round.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

ADT Technician

Technical was very professional and worked very efficiently. Knowledge of this system was exemplary. Couldn't have asked for a better individual.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

It was a great experience because Alex…

It was a great experience because Alex explained everything so well, gave me the right information and was easy to understand. I know if there’s anything else I need I can give him a call, and if there’s anything I will be giving him a call. Thank you Alex .

14 September 2026
Unprompted review

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