REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING... See more
Company replied
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REGISTERED 2 WEEKS AGO. PAID THE MONTH BUT THEY NEVER SENT THE REGISTRATION EMAIL. THEN I ASKED THEM TO RETURN MY MONEY BACK AND I JUST GOT SUPERFICIAL ANSWERS, AND AFTER 2 EMAILS THEY ARE IGNORING... See more
Company replied
Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer suppo... See more
Company replied
have been with SAFER for just over 5 yrs now and find them reliable to a tee. never drops out in middle of ones session. Only downside is having no terminal [ if that is the word I'm looking for ]. in... See more
I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it... See more
SaferVPN offers a dedicated Virtual Private Network (VPN) so that you can make use of a safer, unrestricted and anonymous internet connection worldwide.
700 S. Flower St., Suite 1500, 90017, Los Angeles, United States
Very good communication. really bappreciated. Thank you.
Allison Verner was the assistant who helped me figure out my issue. I'm getting great download speeds now. Great service and great VPN.
Excellent program, works efficiently, without lag, excellent support and very competent and polite manager
I’ve signed up for a year service to access mainly UK server but unfortunately it has stopped working on the certain websites(All4 and ITV) after 3 months so I had to cancel the service. But the staff are working very hard to fix it and once offered me an extra free month. And even when I requested a cancellation and refund, They were very smooth and considerate. I will definitely use SaferVPN once UK server is fixed!
goood support good job goood vpn all gooooooood
Solve the problem quickly, friendly conversation
Although I had great difficulty in renewing my 3-year subscription through Safer's online process, Safer's rep, thinking on his feet,
provided an acceptable work-around this technical problem. I have been very satisfied with excellent service Safer has provided so far during this subscription period. I look forward to renewal of my subscription for another 3 years.
I'm French and my English is not very good, but Allison try to give me satisfaction and I have understand . My problem is now OK and I said Thank you to Allison and I'm very happy to have SaferVPN.
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