Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... See more
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Review summary
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The mouth guards fit nicely, not overly engineered, but comfortable. The designs make for a more entertaining wear rather than just the run of the mill bland mouth guards available. I've had mine for... See more
I just got a mouthguard from here and it is the most well fit mouthguard I’ve ever had. It was easy to fit and looked very cool. The only thing was it was a bit slow delivery
The gum shields were very easily moulded and the kids liked the novel designs
Company details
Information provided by various external sources
SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.
Contact info
West Coppice Road 2, WS8, Brownhills, United Kingdom
- safejawz.com
4.5
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Very happy with the service and product
9 January 2022
Reply from SAFEJAWZ
Hi Kamil,
I am sorry for the delay you experienced, as my colleague explained to you this was due to a covid outbreak and the Christmas break. You would have been receiving your mouthguard this week if you had not requested a refund, which we actioned promptly for you.
Best, Ewan - Co-Founder @ SAFEJAWZ
I haven’t received my product
6 January 2022
Reply from SAFEJAWZ
I'm sorry there was a small delay over Christmas but can see that your item was posted on Wednesday so hopefully you will receive that today.
Best, Ewan - Co-Founder @ SAFEJAWZ
Superb!!
A superior, exceptionally well made product.
Customer service was prompt & efficient.
Highly recommended.
5 January 2022
Excellent product but delay was a long…
Excellent product but delay was a long one. I was warned after the purchase but still felt arkward attending three weeks of classes whilst I awaited the mouthguard.
2 January 2022
Terrible have not received will not…
Terrible have not received will not recommend
Want a full refund
2 January 2022
Dont buy i wait over a month and still…
Dont buy i wait over a month and still didnt recive my order been in touch with customer service and didnt get any results DONT BUY
26 December 2021
Unprompted review
Good, but not as good as O Pro
The delivery was awful. Took absolutely ages. Feel like it’s quite difficult to fill the mouthguard mould with the amount of putty given. Some more would make it easier and simpler. Also, there’s no protective case to send your mould back in, I’d advise getting one.
Regardless the mould came back (late- yes I know covid has a part to play in this). It was okay, it fitted better than a regular shop mould but nothing on a proper one moulded by the dentist. All in all, it fits, it works, but it’s not as good as their competitors OPro who give the same service for the same price
10 December 2021
The best gumshield I've ever used
By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard it's easier than with any other.
Had some issues with shipping. Customer support responded instantly and effectively.
I can easily and whole-heartedly recommend safejawz.
6 December 2021
Great customer service
4 December 2021
The best on the market. simply outstanding
The quality of this product is honestly the best on the market, I have been buying dental gumshields for over a decade and this is the best by far. a lot of posts about delivery time but you seriously do you want a fast and under quality item or do you want to wait and receive perfection I know what I would rather do! - my first ever review on a company thus proving my honest and upmost admiration for this product. will use again 5* +++
1 December 2021
Unprompted review
The gum shield is for my 12 year old…
The gum shield is for my 12 year old rugby playing son,I noticed when he removed the mold it stuck to his teeth,Unfortunately making the mold u/s but thanks guys for sending another kit.
20 November 2021
Lazy company.
I placed my order two weeks ago and still not have received. On the website it says it will arrive in 7-10 days which is misleading as they mean 7-10 days from when they receive your dental impression. However is has been 12 days since they received the impression. It is not worth the hassle, competitors Will be used next time and I recommend other people use them too.
30 October 2021
Unprompted review
Reply from SAFEJAWZ
Hi Brad, we are very clear in our communications about the 10-12 working day turnaround being from receiving a useable dental impression as we cannot dictate how long it takes a customer to return their impression.
You order is now on it's 10th working day from receipt so you should expect it to go out today.
It seems strange to leave a bad review for a company when your order is still within the advertised time frames and I'm sorry you felt it necessary but hope you are happy with the finished product.
Best, Ewan - Co-Founder
I have waited for over a month now to…
I have waited for over a month now to receive my gumsheild missed important training and they have made the same mistake twice not writing my address down
18 October 2021
Reply from SAFEJAWZ
Hi Yusuf, As we have discussed, I am very sorry for this delay, although it comes from an incomplete shipping address being entered when ordering. Regardless, we have been working with you to get this resolved and to your correct address as soon as possible.
I hope you are happy with the mouthguard when it arrives.
Best, Ewan - Co-Founder
Really good quality absolutely worth it…
Really good quality absolutely worth it comfy fit
14 October 2021
Good customer service
Good customer service, offered a 2nd mouthguard refitted for free as I wasn't happy with the fit of the first one. The company would benefit from a more robust fitting process though, clearly, there is room for errors with the postal method.
12 October 2021
Unprompted review
It hasn't arrived.
12 October 2021
Reply from SAFEJAWZ
Hi Jack,
I can see that you mouthguard did get to you within our usual time frames, can you let us know if there are any issues at all?
Thanks,
Ewan - Co-Founder
prompt service
prompt service
Although we were not able to fit the gum shield as per instruction, the service from safejawzs was very good.
9 October 2021
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