Simply Elsie Reviews 

the Tank Tops are lovely but delivery time was disappointing

Excellent customer service. I ordered wrong size and matter quickly sorted with replacement. Very satisfied.

I was not happy with my purchase and they sorted straight away

very swift and efficient response to my query - thank you

Excellent process ..easy to buy item after ordering I had a question to ask and I got an immediate response which was kind and considerate. Very good customer service ..thank you

The first order didn’t fit as expected. I messaged the company and discussed this with them, they then arranged for a different size of the tanks to be sent out.
Received and a perfect fit. Many thanks to the team at Elsie’s

Originally ordered wrong size but had very quick response from customer service who are arranging replacements to be dispatched,

Order not as expected,,definitely not worth the money. When it finally arrived.

Fast response with updates on my order. Friendly email messages to thank me and to keep me updated with progress.

I emailed with a problem. They replied right away with suggestions. I emailed again & they sorted it immediately. Excellent service.

Helpful, polite and customer services quick and helpful.

I sent an email to Simply Elsie on 19/08/2026 to enquire where the product was manufactured. A simple question which should have had a simple answer.
Unfortunately this started a long email conversation because the customer service team did not know.
I eventually received an email this morning telling me that the product is designed, manufactured and shipped from the UK and yet the reviews do not bear that out.

Communication from the customer service has been excellent and very helpful, polite and friendly.

UPDATE.. ITEMS RECEIVED AND OUT OF THREE ORDERED ONLY ONE FITS AND EVEN THATS DEBATABLE... DEFINITELY DO NOT PURCHASE not worth the money...Poor. No mention on Simply Elsie website that all they have based in UK is an office that sends out generic emails. The product is made on the cheap in China which is probably why some of the reviews state has w poorly made the item is. Also, Simply Elsie won't allow a bad review to come on stating poor on their website. I ordered 3 of these on 3rd August and still waiting for delivery appear to be stuck in a delivery depot somewhere in GB, as per the tracking information. Will update review once I eventually receive the items but at the moment would advise save your money and don't purchase.

Very helpful when I was unsure about whether I had ordered the correct size

Excellent customer service!

I have not received my order yet so cannot comment on the item I ordered. But the customer service is very good 😊

My query was answered quickly and efficiently. Very helpful and understanding.

I ordered three tops but after reading the reviews I immediately cancelled. There was absolutely no quibble and my order was cancelled immediately. Such a pity as it's a great idea. If they do address the quality issue and create a better quality top I'll certainly give them a try in the future

My querie was resolved very quickly and efficiently. Very friendly, helpful staff. My order was replaced without hesitation and I only had to pay postage.
Thank you.