I ordered from this brand based off an IG ad, and I was glad the algorithm suggested this. I was surprised how speedy the s&h was, especially since the HQ is in HK. I was hesitate at first, because t... See more
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Purchased the Jules Six Bezel gold necklace and I’m absolutely in love! Quality gold chain and dainty stones that goes well with every occasion. The necklace is adjustable in length which comes in han... See more
I am super upset about my purchase. I carefully chose this ring because it was advertised as gold filled. I have plenty of gold filled rings and they have lasted me years with no tarnishing. But I’m t... See more
High-Quality Minimalist Everyday Jewelry ! Sachelle's pieces are dainty yet fun, it is literally what I was looking for in my everyday pieces. Highly recommend the noelle twist hoops and aimee clas... See more
Company details
Written by the company
Dainty essentials for everyday wear. Conscious 14k gold-filled jewelry. Sustainable sourced materials. Conflict free gemstones.
Contact info
4.2
Great
139 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Not worth it made a matching forever…
Not worth it made a matching forever finger ring with my friend. It just broke not once but twice i got tierd of visiting them back to repair again and again. Moreover the mini mushroom that cost me 900hkd got lost as the chain ring broke without me noticing. I wont recommend.
9 October 2025
Unprompted review
Great design and quality
The customer service is lack of communication. I immediately emailed customer service on the day I received my item regarding the earrings I’ve ordered that one side of the clasps doesn’t close securely and I have not heard back from over a week.
UPDATE: Someone from customer service reached out and addressed my concerns. They were very apologetic and were able to quickly resolved my matter.
31 December 2025
Second time ordering from Sachelle
Second time ordering from Sachelle - great customer service and always fast responses! I picked my order in person as I was only in HK for a few days, and it was easy organising a pick up.
3 November 2025
Lovely choice of jewellery.
6 November 2025
Great quality
I'm pretty impressed of not just the design but also the quality of the bought products. I've been wearing the necklace more and it does not irritate my skin at all compared to other brands.
28 August 2025
Fast delivery and beautiful product
31 August 2025
The quality is superb
The quality is superb! There is alot of gold plated jewellery out there these day but Sachelle is really refined. Quick delivery too!
13 July 2025
Really helpful and efficient team
Really helpful and efficient team. I love my jewelry, it’s exactly as pictured!
18 February 2025
Perfect gift!
I recently purchased a November birth gemstone & flower for my sister and a December gemstone for myself and I couldn't be happier with my choice!
The delivery was impressively quick, and the communication with the staff was seamless and easy. They were very helpful throughout the process, making it an stress-free experience.
Overall, this piece is not just a great gift but also a lovely keepsake that my sister and I will cherish.
Highly recommend!
18 November 2024
You are out of the charms that I ask…
You are out of the charms that I ask for and the shipping time was not 2 to 4 days. I ordered on October 25 and today is November 8 and I still do not have the Necklace.I am going out of the country I am suppose to take this necklace as a present !!!
24 October 2024
Great pair of earrings
Great pair of earrings. Beautifully made. However, if the needle could be made thinner would make the entire silhouette perfect!
30 September 2024
Product ordered 3 weeks ago and I still…
Product ordered 3 weeks ago and I still have no status on the order being shipped
11 September 2024
Reply from Sachelle Collective
Hi Howard,
Thank you for taking the time to share your feedback with us. We've looked into this matter and want to extend our deepest apologies for any frustration caused by the delay. The item you ordered was part of a pre-sale event of the Sally Kim Collection and unfortunately wasn't restocked until yesterday. But please be assured that we are working diligently to prioritize your order and will be shipping out the parcel to you very soon.
We truly appreciate your understanding and support and look forward to delivering your order to you promptly.
Casey
Customer Services
Great quality
Nice unique designs with great qualities. Smooth shopping experience
12 September 2024
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