Smart Watch South Africa Reviews 252

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Aega customer service number is a cellphone number that goes to voicemail, strange how the courier company that Aega uses also goes to voicemail!!! All I want is an update on my order - LOOKING LIKE A... See more

Rated 5 out of 5 stars

The fact that a thank you note was, personal, hand written shows that a lot of care and appreciation comes from the bottom of the Smart Watch SA's heart. The cherry on top is that the watch is top qua... See more

Rated 5 out of 5 stars

I simply cannot fault anything, twas my 1st time buying from this company, safe and secure payments, immediate confirmations on orders and tracking numbers. Followed by continuous communication from t... See more

Company replied

Rated 5 out of 5 stars

Very impressive customer service. Navigation around the website is seamless with a secure payment platform. The cherry on top of all this is the incessant sharing of information about various stages o... See more

Company replied

Company details

  1. Watch Store

Written by the company

Smart Watch South Africa offers a Wide Range of Smart Watches. Our Quality is Guaranteed our Service is exceptional. We deliver our orders between 2-4 working Days. Our stock is kept locally. We offer our customers support and after service.


Contact info

  • Sunny Rd, Highgate Complex Unit 123, Lakefield, Benoni, 1501, 1501, Benoni, South Africa

  • sa.smartwatch.com.co

4.1

Great

TrustScore 4 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VERY QUICK AND RELIABLE

VERY QUICK AND RELIABLE. Great Experience

5 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Hanrie Nichols

Thank you so much for your feedback this is highly appreciated

Thank you for your support
Regards
Wharren Van Deventer

Rated 5 out of 5 stars

Super excellent service

Super excellent service, I was sceptical, but truly surprised by the service, I knew what was happening without even tracking the order. Even someone to communicate with on whatsapp, thank you

11 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear VI JVR thank you so much for the feedback this is highly appreciated

Thank you for your support a HUGE thank you from all of us
Smart Watch South Africa
Wharren van Deventer

Rated 5 out of 5 stars

Speedy service and I'm very impressed…

Speedy service and I'm very impressed with the watch. It works seamlessly. Definitely more than I expected

10 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Andre Botha

Thank you so much we appreciate your feedback we strive to provide our customer a service rightfully deserves

Thank you
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

The service was super excellent.

The service was super excellent.. I got my parcel in time and am very happy with my product..

5 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you Keamogetswe

We appreciate your support and welcome to the Smart Watch South Africa Family

Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Excellent

Excellent, was easy to order/pay and received a couple of days later! Very Happy with service!

Personal handwritten note as well!

11 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Hi Debbie

Thank you so much for your support and feedback this is Highly appreciated

Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

After purchasing I received an sms that…

After purchasing I received an sms that was confirming my order and when I will receive it, and that put me at ease.
The company delivered on a estimated time so I was satisfied with the service

28 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Lizzy Nompumelelo

Thank you so much we appreciate all your support and feedback this is highly appreciated

Thank you
Regards
Wharren van Deventer

Rated 5 out of 5 stars

I had a very positive interaction with Smartwatch SA

I had a very positive interaction with this Company when purchasing a Child's Smartwatch for a Xmas present. Communication was very effective at all times via Whats app, phone and email. The owner was very helpful and answered all of my questions about the product prior to purchase. The item purchased was dispatched very quickly and the Waybill sent to me via Whats app. The product arrived within the time specified. The owner assisted me with the set up of the Smartwatch and it appears to be functioning as I had hoped.

25 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Graham Shilstone thank you so much for your feedback and support.

The feedback is highly appreciated and we strive to give our customers the service they rightfully deserve.

Welcome to the Smart Watch South Africa Family

Thank you
God Bless
Regards
Wharren Van Deventer

Rated 4 out of 5 stars

Thank you very much am loving my watch…

Thank you very much am loving my watch can't get enough of it. Great service many Thanks to Wharren

7 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you so much Charry your feedback is highly appreciated

Thank you so much for all the support

God Bless
Regards
Wharren van Deventer

Rated 1 out of 5 stars

I placed my order at the end of…

I placed my order at the end of November and paid. I received and update that my order was shipped on 3 Dec 2033. I now still do not know where my order is and Sky Net cannot provide me any further information.

7 December 2022
Rated 4 out of 5 stars

GPS Smart watch order.

My order has finally arrived. At first I was concerned that I had been scammed as the first message I received from sa.smartwatch had blanks in where the Courier and tracking number should have been. The next message had the courier and waybill number and a photo of it. I was then able to track my order which then took 5 days to get to Richards Bay from JHB. the order is my son's christmas gift.

1 December 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Vic Mennell

Once the order has been fulfilled and plan you would only be able to get the courier and Waybill details ,
This also gets Emailed as soon as the fulfilment is done
Nee send you a WhatsApp with fill details you can track on the site snd with the courier step by step

Also make sure online you only use True Site Certificated sites.

Thank you for the feedback
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Excellent service

I ordered a Lige watch on a Thursday and was delivered on the following Monday morning. I was informed of the tracking of my order at all times via sms, email and a WApp from Wharren. We are more than happy with the watch received. I will definitely recommend Smart Watch to anyone. For all the poor service we get here in South-Africa, Smart Watch definitely proved the opposite. Well done to the team. Keep up the good work!

27 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you so much Adelé we appreciate your support and the feedback is highly appreciated

Thank you God Bless
Regards
Wharren

Rated 5 out of 5 stars

Great Service.

Great Service.
Good products.
Recommend buying from them.

30 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you so Much John

Enjoy your new watch we appreciate the feedback
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Thanks to Wharren

Thanks to Wharren - your service is excellent!

29 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you so much Glenn I appreciate the feedback

Enjoy your watch 🤗🤗
Regards
Wharren van Deventer

Rated 5 out of 5 stars

Excellent communication skills

Excellent communication skills
Knew whats happening with my order step by step.
Arrange delivery quick.

21 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you Herman we appreciate the feedback enjoy your new watch and welcome to the Smart Watch South Africa family.

Thank you
Regards
Team Smart Watch South Africa

Rated 5 out of 5 stars

2 kids smart watches

I ordered two kids smart watches and the order was dispatched within a day or so. Still have not tried the products since they are Xmas gifts for the kids, but from a service point of view, very satisfied.

10 November 2022
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear H Truter

Thank you for the feedback and support we appreciate it

Regards
Team Smart Watch South Africa

Rated 5 out of 5 stars

Excellent service from Wharren

Excellent service from Wharren. Nothing was to much trouble. Assisted telephonically and via whattsapp in order to set up my watch. Adds personal touch to experience. Delivery time excellent. Thanks SA Smartwatche!

22 November 2022
Unprompted review
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Helena

Thank you so much for the awesome feedback this is highly appreciated welcome to the Smart Watch South Africa Family.

Regards
Team Smart Watch South Africa

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look