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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and polite demeanor, making the entire process pleasant from selection to delivery. The delivery service is frequently highlighted as excellent, with many appreciating the professionalism, care, and efficiency of the delivery teams who often go above and beyond to set up products and respect properties. People are delighted with the quality of the products, finding them to be in perfect condition and meeting their expectations, often exceeding them. The overall service, from initial contact to final delivery, is described as first-class, with many consumers expressing satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the professionalism and... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with the quality and condition... See more

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the superb quality of sofas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wholse experience with this Company has been exceptional, from placing the order to organksing delivery. Staff very helpful and polite on phone. Percy and Will who delivered our new sofa were amaz... See more

Rated 5 out of 5 stars

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking. Will and Owen delivered our sofa today - t... See more

Rated 5 out of 5 stars

We can’t fault this company! From placing the order to taking delivery it’s been straight forward! Wish every company would be like S2 Sofas. Luke was lovely when ordering. Then the two lads Sam &... See more

Rated 5 out of 5 stars

Have been looking for a couple of sofas for a while when we came across S2 Sofas. How refreshing to be invited to look around without being pounced on by pushy sales people. Sam and Perry were brillia... See more


Company details

  1. Furniture Store

Written by the company

We are a well-established family business offering new cancelled orders from famous high-end British brands & fine furniture makers saving £1000’s from their retail cost. We pride ourselves on providing the best value sofas, whilst maintaining our reputation of giving excellent service throughout the UK. With 100’s of sofas in stock available for immediate delivery, we’ll have the perfect sofa for your living space. All our fine furniture is delivered using our own fleet of vehicles and our very experienced delivery teams. For additional peace of mind, all sofas are sold with our lifetime parts at cost guarantee at no extra cost! Please contact us for more information 7 days a week!


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

S2 Sofas

Went to the showroom yesterday and was allowed to browse without any hassle but help was there when needed. Same day delivery by Sam and Perry who sorted us out brilliantly even sorted out protection pads we had. Would definitely recommend Fab showroom excellent prices for top quality

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Visited the store with a friend and was…

Visited the store with a friend and was looking for a sofa and chair. Met Sam and Perry on separate occasions and was really pleased with how friendly and helpful they were. They delivered my sofa yesterday and they were polite and courteous and very helpful! Cannot fault my visit and sofa I received. Would totally recommend the store.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish .sofa's are absolute class.The quality is second to none .visited the Rotherham store and the staff were friendly and knowledgeable, No hard sell,just helpful.Delivery was today, communication was excellent. WILL AND BEN were the best ,took care of our purchases and were lovely lads.knew their job and excelled.
Thankyou S2 this has been the best furniture purchase experience I've had

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Took the old sofa and installed the new reclining one. Sam and Perry were excellent and really efficient. Kept up to date with timescales of the delivery. Refreshing to see a company providing such a good service.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I cannot recommend this Company high enough. I was dubious about buying the sofa set online without seeing it but I needn't have worried as everything went very smoothly. The sofa set is stunning. I was contacted immediately after I'd paid with details of delivery etc. The delivery drivers, Perry and Ben, were excellent and a credit to the Company. They set up the furniture and tested the power recliners. They were very pleasant and accommodating. Do not hesitate to purchase from this Company.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward online purchase…

Straightforward online purchase procedure backed up by information from the office team. G Plan reclining sofa purchased was substantially cheaper than list price. Only downside was 4 week delivery but it was worth the wait. Delivery team, Perry and Ben, arrived at time agreed and were friendly and efficient.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, so very pleased with the quality sofa after searching for weeks. The whole process was made very easy with excellent communication throughout and Perry and Ben who delivered were lovely. Can’t recommend this company highly enough.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience, called in Sunday, was spoilt for choice and sofa delivered on Wednesday by Perry and Ben who were first class.
Excellent service from start to finish, can’t recommend enough!!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Great range to choose from and excellent prices. The whole process was made very easy with excellent communication throughout and Perry and Ben who delivered were lovely. Can’t recommend this company highly enough.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

S2 Sofas... perfect

S2 Sofas have really helped us this week. We needed a riser chair for a disabled family member pretty quickly. Luke was very attentive, took on board what we needed and found us the chair. It was delivered the next day with care and absolutley no fuss at all by delivery drivers Sam & Perry. All I can say is thank you so much for all your help, we will definately use you again, and highly recommend you.

Amanda

17 July 2025
Unprompted review
Rated 5 out of 5 stars

My perfect sofa.

I visited S2 Sofas a couple of times before dropping on my perfect sofa.
Salesman was super helpful but certainly not pushy.
Prices are very reasonable and the quality is superb.
I purchased on Sunday and the delivery was made on Wednesday.
The delivery and install was made by Sam and Perry (lovely young men) they were very careful and explained the recliner function / fabric care etc.
I have no hesitation in recommending this company, in fact I already have! my friends will be visiting he showroom within the next few days!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely sofas and great service.

We have just received 2 lovely matching leather G Plan sofas from S2Sofas in Rotherham. We called into the large showroom a few times over a couple of months to view the masses of stock and happened to see just what we wanted being prepared before they made it onto the website or eBay. Luke on site was friendly and helpful and provided us with a fantastic price. Delivery was painless with Sam and Perry being super careful with the new furniture and our house. All in all an excellent buying experience.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of high quality sofas at…

Great choice of high quality sofas at amazing prices. Store was on our doorstep and never realised. We will be using again - as service and experience was great from order to delivery. Sam and Perry delivered the sofas today - and diligently delivered, assembled and tested the items. Thanks S2 Sofa's.

12 July 2025
Unprompted review

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