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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and polite demeanor, making the entire process pleasant from selection to delivery. The delivery service is frequently highlighted as excellent, with many appreciating the professionalism, care, and efficiency of the delivery teams who often go above and beyond to set up products and respect properties. People are delighted with the quality of the products, finding them to be in perfect condition and meeting their expectations, often exceeding them. The overall service, from initial contact to final delivery, is described as first-class, with many consumers expressing satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the professionalism and... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with the quality and condition... See more

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the superb quality of sofas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wholse experience with this Company has been exceptional, from placing the order to organksing delivery. Staff very helpful and polite on phone. Percy and Will who delivered our new sofa were amaz... See more

Rated 5 out of 5 stars

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking. Will and Owen delivered our sofa today - t... See more

Rated 5 out of 5 stars

We can’t fault this company! From placing the order to taking delivery it’s been straight forward! Wish every company would be like S2 Sofas. Luke was lovely when ordering. Then the two lads Sam &... See more

Rated 5 out of 5 stars

Have been looking for a couple of sofas for a while when we came across S2 Sofas. How refreshing to be invited to look around without being pounced on by pushy sales people. Sam and Perry were brillia... See more


Company details

  1. Furniture Store

Written by the company

We are a well-established family business offering new cancelled orders from famous high-end British brands & fine furniture makers saving £1000’s from their retail cost. We pride ourselves on providing the best value sofas, whilst maintaining our reputation of giving excellent service throughout the UK. With 100’s of sofas in stock available for immediate delivery, we’ll have the perfect sofa for your living space. All our fine furniture is delivered using our own fleet of vehicles and our very experienced delivery teams. For additional peace of mind, all sofas are sold with our lifetime parts at cost guarantee at no extra cost! Please contact us for more information 7 days a week!


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy from start to finish

Easy from start to finish. Company was very accommodating to when I wanted the sofa delivered. Perry and Owen who delivered the sofa were so lovely and professional. They were so careful putting the sofa into my house. And most importantly the sofa is wonderful. Very pleased. Would definitely recommend this company.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

We have had an excellent service from…

We have had an excellent service from S2 sofas. We visited the showroom which was huge and we had plenty of help deciding on our new sofa but with no hassle at all. Our delivery by Perry and Owen was perfect. Great lads and they did a fantastic job getting the sofas through tight doorways. Very polite, friendly and professional. Highly recommend.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Sofa(s) Purchase & Delivery

We had two sofas delivered this morning from S2 Sofas of Rotherham. The delivery guys Will and Owen were polite, friendly and extremely professional. They installed the sofas, tested the functions and explained everything to us. Well done to Will, Owen and S2 Sofas. The whole buying and delivery experience was second to none. I would definitely recommend the company!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Glad I found this company's website.

Saw 2 Parker knoll settees on their site, rang up, ordered, job done in 10 mins. Later rang to check colour again and then with a delivery query. Staff always efficient and friendly. Arrived on time and Will and Owen the delivery guys set the settees up and went through everything. Great lads, great service overall. Recommend this company very strongly.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with this company from…

My experience with this company from order to delivery has been fantastic. Very professional and all staff friendly and helpful throughout. Big shout out to Owen and Will who delivered our sofa yesterday. They contacted us 30 mins before arrival and were very polite and helpful setting our gorgeous media sofa up.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

We went to buy a new sofa last week and…

We went to buy a new sofa last week and we saw Sam , he was so helpful and patient, no rush , just relaxing environment at our own pace , we chose the sofa we wanted and it was delivered today by Will and Owen , very professional and polite , clean and tidy , the sofa was up in no time , and they removed our old sofa which was a massive help , I give the company and its staff 10/10 for efficiency and quality.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent business

Excellent business, no hard sell, quick efficient delivery & setup from Will & Owen with a detailed explanation of how to operate recliners

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Seamless from start to finish. Easy to navigate website, showroom was well stocked and clean. Every member of staff went above and beyond. And to top it off a very careful delivery by Owen and Will.
I will definitely recommend this store to friends. Thankyou for a great shopping experience S2 Sofas!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recomended

I took my Mum to S2 Sofas, she is in her 80's and the last thing she needs is salesmen harassing her, I knew there would be no problem at S2 Sofas, from the moment we walked in we were left alone to browse hundreds of Sofas over 4 floors, there is a lift so no problem with stairs, the guy who was working there simply said to us let me know if you need any help or information and left us to it. After about 30mins my mum saw a leather three piece suite at an amazing price, i found the guy who told us to ask if we needed any help and he sorted all the paperwork and delivery details within 10 mins, no trying to sell extras like warranties or protection products. On the day of delivery the delivery men removed my mums old sofas from her room to other areas of the property as she requested and then put the new 3 piece suite exactly where she wanted it, the delivery men Will and Owen where friendly, polite, and professional, i would highly recomend S2 Sofas.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Perry and Will delivered my new sofa…

Perry and Will delivered my new sofa from S2 sofas today, what a credit to the company. Very polite and helpful, got a call with an estimate time 20 minutes before delivery. Set everything up and even helped clear the dust sheets away. Very happy with my sofa, highly recommend this company. Thank you

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Another purchase from S2 Sofas

Another purchase from S2 Sofas, great service again right from Perry in the showroom and delivery by Owen and Will. We bought the sofa on Tuesday and asked if it could be delivered the following day as they delivered to our area on Wednesdays. We received a call first thing in the morning and the sofa arrived by 1pm. Less than 24 hours after our purchase! We couldn't ask for better service, S2 Sofas have got customer service down to a tee, they are great. Will definitely recommend them. Thank you

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from order to delivery .

Brilliant experience from Luke’s help at point of purchase through to Owen’s prompt and faultless delivery. We were always kept informed throughout the process. Our purchase is just as described and superb value. We are absolutely delighted with it . We will be purchasing from S2 Sofas again.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Couldn't recommend these guys enough. From purchasing the sofa to Perry and Will delivering, everything has been 5*.
Thanks guys!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience in store and the selection of well known make sofas was unbelievable.
Contacted me the day before delivery and the drivers Will and Owen kept me up to date on the day. Delivery was great and assembled the sofas and advised re the recliner. Cannot fault service.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

First the 2 man deliver team , Perry and Owen Excellent 5 stars , very friendly and took time to arrange my room for me to fit my new leather sofa and leather recliner in .
Plus the in house team were very helpful during email's exchange's.
I would highly recommend S2 Sofas to any future buyers.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service on buying recliner sofa

Firstly on buying online I was phoned by a very helpful gentleman to discuss the item and go through the process and arrange delivery. Sam and Perry who delivered the item, were on-time, extremely professional and polite young men and also took trouble to protect the flooring on entry and were extremely careful carrying the item into the room. They showed us how the electric recliner worked and answered any questions we had. They were the best most polite careful delivery men and we are loving the sofa.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent purchase and service

2nd sofa from S2 Sofas and same as last time. Plenty of choice in the store and non pushy staff who let you browse and sit on as many sofas as you like. Excellent prices and some real good bargains compared to other stores.
Purchased on Thursday and delivered on Saturday. Two outstanding young men Will and Owen delivered with the upmost care for the sofa and my property.

19 March 2026
Unprompted review

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