Ryder & Dutton Estate Agents - Rawtenstall Reviews 

278
TrustScore 5 out of 5

4.8

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


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Rated 5 out of 5 stars

I honestly couldn't have asked for a better experience with Ryder & Dutton. As a first-time buyer I had so many questions, but everyone was really friendly and helpful throughout. A huge thank you t... See more

Rated 5 out of 5 stars

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Mega... See more

Rated 5 out of 5 stars

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more

Rated 5 out of 5 stars

We wanted to express our sincere gratitude to Matt, our sales negotiator for all his hard work and support during our home buying journey. We couldn’t be more pleased with the service Ryder& Dutton... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rawtenstall

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom

  • 01706 227999

4.8

Excellent

TrustScore 5 out of 5

278 reviews

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4.8

All reviews

(278)

1,389 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great team!!!

What a great team!! I think during my buying process I have been helped by nearly all of the office staff, However, ultimately, I have to give the full praise to Matt Walsh(Sales Negotiator). If it was not for his tenacious attitude and pragmatic approach I have absolutely no doubt the purchase would not have stayed on track or come to fruition. Top job Matt and thank you to all staff at the office. You can now all rest easy not seeing my mobile number calling every day 😂

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely staff team

I rented a property from Ryder and Dutton that was managed by Sarah green who did a wonderful job throughout.

2 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks for taking the time to let us know that you were happy with the service provided by Sarah.
Gareth Hunt

Rated 5 out of 5 stars

I used Ryder and Dutton while buying my…

I used Ryder and Dutton while buying my house and Matt was amazing throughout. He supported us to arrange contacts with surveyors, solicitors and also made contact throughout the sale process to ensure everything was in order.

Would highly recommend

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Estate agents will the personal touch

I couldn’t recommend Ryder & Dutton highly enough. They worked tirelessly on our sale and ensured that I was kept up to date in all occasions so I was never left in the dark. Shannon in particular was outstanding!! The whole team was friendly and professional from John who completed a lot of the viewings, to Jamie x2 who kept in touch and Graham the manager. If you want a sale done right the go with Ryder and Dutton

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of Property

My short experience with Ryder & Dutton was great. Unfortunately, I couldn't proceed with the purchase but Ada from the Rawtenstall branch was always helpful and kept me informed at all times.

25 July 2025
Unprompted review
Rated 4 out of 5 stars

I recommend the team at Rawtenstall

A good experience at the beginning and end- very helpful when I made my offer. Shannon put my questions to the seller and explained the process of buying my first property.
Adam was handling things during the process and he liaised between solicitors eg, keeping things moving.
Shannon was there once more when it was time to exchange and hand over the keys.
It was very busy office and sometimes difficult to contact both however when it mattered they were there and very helpful.
The viewings were a bit flat - the woman who did both could have been a little more enthusiastic
Overall I had little or no problem using Ryder Dutton and would recommend to anyone seeking to buy or sell a property.
Thank you to both Shannon and Adam..

8 August 2025
Rated 5 out of 5 stars

Ryder & Dutton sold my house to the…

Ryder & Dutton sold my house to the first person viewing it. Graham, Shannon & the team were really helpful and worked with me to agree a realistic selling price. I was helped through the process by Megan D'Angelillo, who was appointed as my Moving Manager. She went out her way to keep me updated and answered any questions I had a long the way. The whole process was very smooth from start to finish and I would definitely recommend R & D if you are thinking of selling your home.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Kudos to Megan…

We recently bought a house through Ryder and Dutton and had the pleasure of working with Megan. From start to finish, she was absolutely fantastic, always providing regular updates and maintaining a friendly, understanding approach throughout. The whole process would have been so much more stressful without her support. Megan is an absolute superstar!

25 July 2025
Rated 5 out of 5 stars

Just sold my house with Ryder and…

Just sold my house with Ryder and Dutton. Both Matt and Ada made the whole process less stressful. They kept me updated constantly and were always on hand to answer my questions. Would absolutely recommend to others looking to sell their property

22 July 2025
Unprompted review
Rated 5 out of 5 stars

I had an absolutely fantastic…

I had an absolutely fantastic experience with Ryder & Dutton. From start to finish, their service was nothing short of incredible. The team was professional, friendly, and went above and beyond to make the entire process as smooth and stress-free as possible. I can’t praise Megan and Matt enough, nothing was too much to ask and their communication was 5 star. House put on the market, sold and completed in 4 months 👍🏻 fee’s slightly higher than others but for the service I would highly recommend them.

11 July 2025
Unprompted review
Rated 3 out of 5 stars

I bought a property listed by Ryder &…

I bought a property listed by Ryder & Dutton Rawtenstall. I wouldn’t say my experience was overwhelmingly good, the communication really let them down and I felt that a lot of the time I was telling them what was going on, rather than them telling me. I also found that once I had told them what was going on, I was then being asked the same questions they already had the answer to, as were my solicitors. We also had a delay on getting the keys on day of completion, again due to communication which was frustrating. If I’m being honest, I wouldn’t at this point approach Ryder & Dutton to sell my property in the future.

4 July 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Hi Kathryn,

We hope that you are settling well into your new home. We are sorry that you didn’t feel that our communication was not up to the standard that you had hoped for. Sometimes we can only give you the updates that we are getting from the solicitors and not all solicitors are open to giving as comprehensive feedback to estate agents, as they will give to their clients.

From solicitors being instructed and the memorandum of sale being issued, to completion day, was under 11 weeks, which is well inside the reported 16-week national average, but nonetheless, as the leading agent in Rossendale, we are always looking to improve, we take on board your comments and wish you the very best for the future.

Best regards,
Graham Shuttleworth

Rated 5 out of 5 stars

Excellent Service

The whole team gave excellent service and regular communication throughout the entire process. Everyone was polite, friendly and extremely helpful, especially when there were hiccups further down the chain.
Megan and Matt were our main contacts and they both went above and beyond to deliver a first class service.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience from start to finish.

Great regular contact and updates on progress. Matt was good at touching base with our buyers, and communicating clear expectations to each party. This ensured the sale moved forward to completion. Matt's positive 'can do' attitude was refreshing and gave us peace of mind in what could be a stressful process.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I’ve been dealing with Sarah since renting my property back in 2017, she has been absolutely amazing over the years and is always available for me if I need any assistance with anything. I would definitely recommend them if anyone is thinking of renting, they absolutely take the pressure off you

16 June 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We're happy to hear that your renting experience has been so positive since 2017. It's great to know that the assistance provided has been helpful and has taken the pressure off. Thank you for recommending us!
Gareth Hunt

Rated 5 out of 5 stars

Ryder and Dutton Rawtenstall …

We contacted Ryder Dutton to sell our house, we were treated courteously and the staff were very attentive, every step of the way, viewings etc were all carried out very professionally, Matt Walsh who handled our initial enquiry and saw our sale through to conclusion was brilliant, always kept us up to date and informed, would highly recommend this estate agency, we were very satisfied, P B..

12 June 2025
Unprompted review

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