Rx Outreach Reviews 333

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the affordability of their prices and the efficiency of their delivery service. Many people appreciate the outstanding customer service, noting the staff's kindness, knowledge, and helpfulness in resolving issues and providing solutions. Some people were dissatisfied with the customer service, mentioning issues with being placed on hold or receiving calls back without clear context. A few other people also felt that the delivery address information was incorrect or that the process for refilling prescriptions had become less streamlined over time.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the outstanding care,... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability of medications. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being kind,... See more

Based on these reviews

Rated 5 out of 5 stars

This company literally saved my daughter’s life . Once she turned 26 and I could no longer carry her on my insurance; the medication she had been on since age 13 was something we could not afford: >$3... See more

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Rated 5 out of 5 stars

When you can't get through because of busy volume of calls, system eventually gives option to call back. Generally in a quik amount of turnaround with a live agent. It should offer option sooner... See more

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Rated 5 out of 5 stars

I have been using RXoutreach for a few years. I can't find anything that I would need to change, The phone reminders aren't obnoxious ,like other companies. With my cognitive issues, I'm actually... See more

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Rated 5 out of 5 stars

I’m very happy to be spending significantly less on my dog’s and cat’s medications than I would at the vet or a traditional pharmacy. In some cases, the price on RXOutreach is nearly one‑third of wh... See more

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Rated 5 out of 5 stars

This is a great service for finding the best prices for medications. They have a fast turn-around for orders and shipping takes 3 days by FedExpress.They have been around for many years, helping folks... See more

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Rated 5 out of 5 stars

RXOutreach is a godsend! When my husband's employer switched insurance companies, the new provider wanted me to pay $150 a month for two different medications I have to take for life (they had been no... See more

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Rated 5 out of 5 stars

Listen's well, is prompt in placing order and in shipping out, order are accurately done have failed only once in 25 yearss with accuracy of order and correction was complete timely. Telephone automat... See more

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Rated 5 out of 5 stars

I've used Rxoutreach.org for close to 10 years now, and have recommended them many times! They're dependable and are in some cases one third the cost of regular pharmacies. My only suggestion is to... See more

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Rated 5 out of 5 stars

RXOutreach is fantastic! They have a great website for ordering refills and they always provide phone support. They also send an email and text reminder when it’s time to refill. I’ve been a long time... See more

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Rated 5 out of 5 stars

I've been using RX Outreach for 6 yrs. I've always had outstanding customer service and my prescription is shipped quickly. I've never had any issues. It's so easy for my Dr to submit my annual prescr... See more

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Rated 5 out of 5 stars

All I have to do is text Y once, my next refill will arrive in a few days, it couldn’t be any easier. Unfortunately my wife doesn’t have the same experience with RxOutreach, she gets 3 different medi... See more

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Rated 5 out of 5 stars

I had tried everything to get my medication covered by insurance. It was going to cost me thousands each month since my insurance didn't cover it. I didn't know what I was going to do! Then I found RX... See more

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Rated 5 out of 5 stars

Ever since I learned about this site, I have loved using it to get my medications because it’s affordable for me. I love how I can get for 3 months vs every month. When I compare prices if I had to go... See more

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Rated 5 out of 5 stars

I have been using RxOutreach for over 15 years. When my husband unexpectedly passed away, I could not afford health insurance, and I was still several years away from qualifying for Medicare. Thank go... See more

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Rated 5 out of 5 stars

I cannot recommend RX Outreach enough. I was searching everywhere for an affordable option for a high-cost medically necessary medication that was desperately needed. I was searching everywhere and... See more

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Rated 5 out of 5 stars

Placing the initial order, refills and renewing the prescription is so easy! Your customer service is excellent and my med shows up on time! I wouldn't be able to afford my medication if it weren't fo... See more

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Rated 5 out of 5 stars

The folks I speak to on the phone are always friendly. There are a couple ladies at RXO that I particularly enjoy talking to. If I leave a request for a call back, I always receive one. And, I g... See more

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Rated 5 out of 5 stars

I called to have a prescription refilled. The doctor’s office had not sent it in. The person I talked to, made the request to the doctor’s office. They sent it to RX Outreach, who then shipped it o... See more

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Rated 5 out of 5 stars

I am saving money on medicine that I will have to take my entire lifetime. It's easy to order, I appreciate the email reminders.

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Rated 5 out of 5 stars

I just want to say that EVERYONE that I have spoken with has been wonderful, and kind, and I am thankful for RX Outreach. They provide a service that helps me with my prescriptions every month. I will... See more

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Rated 5 out of 5 stars

I'm so grateful for finding RxOutreach. With my current situation, RXOutreach was able to fill my prescriptions at a rate I can afford.

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Rated 5 out of 5 stars

I always get GREAT customer service. Everyone is always friendly and eager to help. I ALWAYS receive a return phone call when I leave a message. The prices are reasonable.

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Rated 5 out of 5 stars

Rx Outreach has the cheapest prices, the best customer service reps, and the smoothest order to shipment process. I strongly recommend you use them!

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Rated 5 out of 5 stars

Everything about this company is honest and true. Got the order in just a few days after calling my order in to a responsible person, who was friendly and caring.

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Rated 5 out of 5 stars

Best pricing, best customer service and fastest delivery! Highly recommend! Thank you to everyone who works for this company! Well done!

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Rated 5 out of 5 stars

I’ve been using Rx Outreach for a year now, and my experience has consistently been excellent. Their customer service team is always amazing, kind, professional, and truly helpful every time I call wi... See more

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Rated 5 out of 5 stars

Rx Outreach is great! They take time to explain anything you want to know and are extremely helpful. My order came promptly and I highly recommend them.

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Rated 5 out of 5 stars

I have never had any problems with RX Outreach. They always text me when the RX is ready to be filled. I only have one thing I want to mention, it would be helpful to me when you text me, that you p... See more

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Rated 4 out of 5 stars

I love my prices from RX Outreach. My prescription is very expensive, yet it is a fraction of the cost from what it would be at any other pharmacy. I would love their automated system if it worked.... See more

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Rated 5 out of 5 stars

The prices are very reasonable and since the switch from USPS to the current shipping method, my medication arrives super fast. Thank you for that change. Also, the reps. that I have had to talk to ar... See more

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Rated 5 out of 5 stars

I really like the reminder texts when refills are due and anytime I have had to call, customer service has been very friendly and helpful.

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Rated 5 out of 5 stars

RX outreach is a Godsend to me. It saves me about 50% on one of my medicines and they’re always quick and courteous and take good care of their customers. I’m grateful for them! Thank you, RX outreach... See more

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Rated 5 out of 5 stars

I an very happy with service from the TEAM. My medicine’s always arrive in a timely fashion, and I am always treated very nice lady by all of your agents. Highly recommend.

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Rated 3 out of 5 stars

I placed an order and couldn't understand why it had not been shipped in a timely manner, as always. I emailed and was told my card was declined. I called my bank, they had no record of my card being... See more

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Rated 1 out of 5 stars

Mail in pharmacies such as Optum and express scripts are able to accommodate my medical needs and medication’s with a doctor that I have found. I’ve never had any trouble getting my medications mailed... See more

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Rated 5 out of 5 stars

I am a Nurse Practitioner and am often in different locations for work. RX Outreach has gone above and beyond insuring that I receive my medication, despite my tricky circumstances. They prioritize pa... See more

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Rated 5 out of 5 stars

The lady I spoke with was very respectful/ answered all questions/ made it easy to join the program.

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Rated 5 out of 5 stars

Finding a place for my medication that was affordable, I was do thankful. So glad that RX Outreach exists.

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Rated 5 out of 5 stars

I had a question regarding refill status and the fact that my account had been charged, but the medication never arrived. The customer service person was pleasant--researched the account and the numb... See more

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Rated 5 out of 5 stars

always get reminder that I need a refill. Very efficient and prompt when ordering and very helpful.

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Rated 5 out of 5 stars

The person helping me with my order, took the time to look at all of my Drugs and see if there were others that needed to be refilled. They were very helpful.

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Rated 5 out of 5 stars

Love RX Outreach! Great orogram. Great people! Excellent costs for prescribed meds.

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Rated 5 out of 5 stars

Saved me so much money on the prescription, almost to good to believe. Delivery to my front door awesome. Thanks

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Rated 5 out of 5 stars

I appreciate that I do not have to call or remember to order and the auto-refill option is available. I simply respond to a text.

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Rated 5 out of 5 stars

The service is excellent, also if I need a refill they are taking care of everything, excellent prices and very good delivery service

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Rated 5 out of 5 stars

They are very affordable and when it's time for me to renew my prescription they give me a call about it. Ireall like that!

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Rated 5 out of 5 stars

For the past two years, I have been paying my co-pay monthly for one medicine required to continue with my cancer treatment. I was surprised early in 2026 to learn that Rx Outreach could greatly redu... See more

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Rated 4 out of 5 stars

Once they recd my prescription it only took a week to get the medicine to me. I did have to call to find out what the hold up wasand the said they were having trouble getting the Rx from Costco! So I... See more

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Rated 2 out of 5 stars

Following rules spelled out by RX Outreach, used to be able to fill out form, send a check, with sometimes new scripts. Within 3 wks would receive meds. For the past 2-3 yrs procedures changed.... See more

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Rated 5 out of 5 stars

Thankful for your help with my medication. So much help to someone retired and on social security.

Company replied


Company details

  1. Online Pharmacy
  2. Non-Profit Organization
  3. Online Prescription Medication Vendor
  4. Pharmacy

Written by the company

Rx Outreach is a nationwide nonprofit mail-order pharmacy dedicated to helping people access affordable prescription medications. Our mission is to ensure that every person—regardless of income, location, or insurance status—can access the medications they need to live healthier lives. For over 15 years, Rx Outreach has worked to reduce financial, geographic, and social barriers to medication access by offering low-cost prescription medications delivered directly to patients across the United States, DC, US Virgin Islands, and Puerto Rico. Many of our medications are available at significantly lower prices than traditional pharmacies, helping patients manage chronic conditions without sacrificing their health due to cost. Unlike many pharmacies, Rx Outreach does not require insurance to access our affordable pricing. Patients with insurance, without insurance, or experiencing gaps in coverage can all explore our transparent medication pricing and nationwide mail delivery services. Our pharmacy team is committed to providing safe, accredited, and compassionate care. Rx Outreach maintains accreditation from the National Association of Boards of Pharmacy (NABP) and follows rigorous standards to ensure medication safety, privacy protection, and reliable service for every patient we serve. Patients use Rx Outreach to help manage medications for conditions such as: - High blood pressure - Diabetes - Mental health conditions - Asthma and respiratory conditions - Neurological conditions - Heart disease and more... We also help families access affordable pet prescriptions for certain medications that veterinarians prescribe which are also approved for human use. If you're searching for affordable prescription medications, low-cost mail-order pharmacy services, or medication access without insurance, Rx Outreach may be able to help. Learn more about how our pharmacy works and explore our medication list: Find your medication: https://rxoutreach.org/find-your-medication How Rx Outreach works: https://rxoutreach.org/patients/ Contact our pharmacy team: https://rxoutreach.org/contact Or read our latest blog about Who Can Use Rx Outreach: https://rxoutreach.org/who-can-use-rx-outreach-and-do-you-have-to-qualify/ At Rx Outreach, we believe access to medication should never depend on income, geography, or insurance status—and we’re honored to support patients and families across the country.

Nonprofit Pharmacy Focused on Patients

Written by the company

Affordable medications from a pharmacy that puts people first.
Rx Outreach is a nationwide nonprofit mail-order pharmacy dedicated to helping people access safe, affordable prescription medications. Our mission is to reduce financial, geographic, and social barriers to health so that every person can access the medications they need. Patients across the United States trust Rx Outreach for transparent pricing, compassionate pharmacy care, and reliable home delivery of medications. Learn more at https://rxoutreach.org

A Safe, Accredited Online Pharmacy

Trusted, NABP-accredited pharmacy care you can rely on.

Trusted, NABP-accredited pharmacy care you can rely on.
When ordering medications online, safety and legitimacy matter. Rx Outreach is a nationwide nonprofit mail-order pharmacy accredited by the National Association of Boards of Pharmacy (NABP), one of the most trusted authorities in pharmacy regulation in the United States. Our accreditation means we meet rigorous standards for pharmacy licensing, prescription verification, medication safety, and patient privacy. We encourage patients to always verify that an online pharmacy is properly accredited before ordering medications. To learn more about how to identify a safe online pharmacy, visit our blog: https://rxoutreach.org/choosing-a-safe-online-pharmacy/ You can also verify accredited digital pharmacies directly through NABP: https://nabp.pharmacy/programs/accreditations/digital-pharmacy/accredited-digital-pharmacies/ At Rx Outreach, we are proud to provide safe, affordable prescription medications delivered nationwide while maintaining the highest standards of pharmacy care.

Contact info

Nationwide Nonprofit Pharmacy.

Affordable Medications. Access for Everyone. Compassionate Care.

4.8

Excellent

TrustScore 5 out of 5

333 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The service was great delivery was very…

The service was great delivery was very good timing

31 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review! We’re glad to know your experience went smoothly and that your order arrived right on time. We truly appreciate you taking the time to share your feedback and for trusting Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Clella! We’re glad to know your experience has been both quick and affordable. We truly appreciate your feedback and your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

The lady I spoke with was very…

The lady I spoke with was very respectful/ answered all questions/ made it easy to join the program.

30 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review! We’re glad to know your experience getting started was smooth and that our team provided clear, respectful support along the way. Making the process easy and approachable is very important to us.

We truly appreciate your kind words and your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Everything went smooth with a quick…

Everything went smooth with a quick delivery

30 March 2026
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Reply from Rx Outreach

Thank you for the 5-star review, Donnie! We’re glad to know your experience was smooth and that your order arrived quickly. We truly appreciate your support and your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review! We’re glad to know your prescription was handled quickly and the process felt simple. We truly appreciate you taking the time to share your experience and for trusting Rx Outreach.

—The Rx Outreach Team

Rated 4 out of 5 stars

This has been a great alternative for…

This has been a great alternative for me. I am actually able to afford my medication. I would say the only thing I can suggest is the phone wait time. It can be long. But I can't seem to get both meds in the text option. Or I would do it that way for refills.

28 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for taking the time to share your experience and for the 4-star review. We’re so glad to hear that Rx Outreach has helped make your medications more affordable.

We also appreciate your feedback about phone wait times and the text refill option. We understand how important it is to have convenient and efficient ways to manage refills, and your comments help highlight areas where we can continue to improve.

Thank you again for your thoughtful feedback and for trusting Rx Outreach with your care.

—The Rx Outreach Team

Rated 5 out of 5 stars

Always great follow up and kind…

Always great follow up and kind customer service representatives. They are very thorough with their service.

29 March 2026
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Reply from Rx Outreach

Thank you for the 5-star review, Lee! We’re glad to know our team has been attentive and thorough in supporting your needs. Providing thoughtful, dependable service is very important to us, and we truly appreciate your kind words.

—The Rx Outreach Team

Rated 5 out of 5 stars

Personnel was familiar with my…

Personnel was familiar with my prescription. Service was fast and efficient.

3 April 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review! We’re glad to know our team was knowledgeable and that your experience was smooth and efficient. We truly appreciate you taking the time to share your feedback and for trusting Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Thank you very much

27 March 2026
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Reply from Rx Outreach

Thank you for the 5-star review, Kathleen! We truly appreciate your support and are grateful you chose Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. Have used for years. Prices are great.

27 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Sam! We’re grateful for your long-time support and glad to know your experience has been easy and affordable. It means a lot to us to be able to provide dependable service over the years.

We truly appreciate your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

After getting everything set up on the…

After getting everything set up on the app it has been easy to handle Rx and ordering.

3 April 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Donna! We’re glad to know getting set up has made managing your prescriptions and ordering easier. Providing a smooth and convenient experience is very important to us, and we truly appreciate you sharing your feedback.

—The Rx Outreach Team

Rated 5 out of 5 stars

I love Rxoutreach

I love Rxoutreach. I have been with them for years and I always get my meds without any problems at all.

31 March 2026
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Reply from Rx Outreach

Thank you for the 5-star review, Jean! We’re so grateful for your long-time trust in Rx Outreach and are glad to know your experience has been consistent and reliable over the years.

We truly appreciate your kind words and your continued support.

—The Rx Outreach Team

Rated 5 out of 5 stars

Excellent service!

30 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Min! We’re glad to know you had a positive experience with our team. We truly appreciate your support and your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

The speed in which the order was filled…

The speed in which the order was filled properly and correctly.

26 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review! We’re glad to know your order was handled accurately and completed quickly. We truly appreciate you taking the time to share your experience and for trusting Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Fast

Fast, efficient, direct service!

26 March 2026
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Reply from Rx Outreach

Thank you for the 5-star review, Tressa! We’re glad to know your experience was smooth and handled efficiently. We truly appreciate you taking the time to share your feedback and for trusting Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Everyone has been helpful and pleasant

Everyone has been helpful and pleasant. However, your telephone tree that promises to call me back (while keeping my place in line) never calls me back.

31 March 2026
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Reply from Rx Outreach

Thank you for the 5-star review, Jeanne! We’re so glad to hear your experiences with our team have been helpful and positive.

We also appreciate you sharing your feedback about the call-back system. We’re glad our team was able to connect with you and walk through how it works. Feedback like yours helps us continue improving how we support our patients.

Thank you again for your kind words and your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Great customer service and fast delivery

Great customer service and fast delivery

31 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Linda! We’re so glad to hear your experience with our team has been positive and that your order arrived quickly. We truly appreciate your kind words and your trust in Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Have the order ready and send it in a…

Have the order ready and send it in a timely manner

30 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Linda! We’re glad to know your orders have been prepared and delivered in a timely manner. We truly appreciate you taking the time to share your experience and for trusting Rx Outreach.

—The Rx Outreach Team

Rated 5 out of 5 stars

Phenomenal pharmacy

Phenomenal pharmacy. So helpful when insurance doesn’t cover prescription.

30 March 2026
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Cindy! We’re glad to know our services have been helpful when coverage falls short. Providing affordable access to medications is very important to us, and we truly appreciate your kind words.

—The Rx Outreach Team

Rated 5 out of 5 stars
Rx Outreach logo

Reply from Rx Outreach

Thank you for the 5-star review, Sandra! We’re glad to know your experience was smooth from start to finish. We truly appreciate you taking the time to share your feedback and for trusting Rx Outreach.

—The Rx Outreach Team

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