Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys

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Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... See more
Company replied
Woodfalls have always been welcoming, warm, efficient, professional, clear, listening, and they cover a wide range of aspects of eye care. I recommend them warmly.
I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers. Excellent s... See more
Company replied
Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - East Dulwich
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
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Ms Annie Higgins was brilliant
Ms Annie Higgins was brilliant, extremely thorough and very helpful in her examination and explanations.

Reply from R Woodfall Opticians - East Dulwich
Comfortable experience
I must say ! All the years i have been seeing opticians i highly recommend Annie
Not only did she make me feel comfortable
Her personality is second to none
A truely enjoyable / memorable experience
10 / 10 all day !

Reply from R Woodfall Opticians - East Dulwich
Everything was excellent except that…
Everything was excellent except that the optician said she would email the results of my test to me and they have never arrived.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
I was treated well by all concerned at…
I was treated well by all concerned at East Dulwich.

Reply from R Woodfall Opticians - East Dulwich
So professional
So professional, knowledgeable, and patient.
I had terrible trouble with my eyes after a fall, and Woodfall staff were so reassuring and thorough.

Reply from R Woodfall Opticians - East Dulwich
Opticians that care
Have been using R Woodfall’s for my children for about 6 years, truly cannot fault them. Was recommended by an optometrist from Lewisham hospital as he said that large chains don’t have the same level of care and he couldn’t have been more right. From the knowledgeable and friendly receptionists to the opticians themselves my children’s needs have always come first and I cannot recommend them enough. The past few months my daughter has been using lenses and the contact lens specialist Richard has been so patient and attentive, my son now can’t wait to get some! Honestly don’t go anywhere else, I’m not one to write reviews but I really feel it’s important to spread the word about R Woodfall and all the lovely staff there!

Reply from R Woodfall Opticians - East Dulwich
Competent thorough experienced…
Competent thorough experienced opthalmologist Anie Higgins, brilliant patient/practitioner manner, explained a problem with my eye with sensitivity and exactness

Reply from R Woodfall Opticians - East Dulwich
Woodfalls are excellent in every way
Woodfalls are excellent in every way. Thorough staff, who are all expert.
Everyone in the branch is extremely pleasant and helpful.

Reply from R Woodfall Opticians - East Dulwich
Personalised experience!
I've been getting my glasses (and contacts) here for many years. The range of styles is great and I always feel very well looked after.

Reply from R Woodfall Opticians - East Dulwich
Highly professional service
Excellent eye testing and spectacles service. Seamless from start to finish. I wouldn’t use anyone else.

Reply from R Woodfall Opticians - East Dulwich
Friendly, helpful staff and a great service
Friendly, knowledgeable and helpful staff with top-line equipment.

Reply from R Woodfall Opticians - East Dulwich
Eyes Wide open
This was a follow up appointment to review possible problem areas. The appointment was painstaking and highly professional. I think I received an excellent level of care.

Reply from R Woodfall Opticians - East Dulwich
Amazing staff
Amazing staff, always so helpful, knowledgable, lovely and professional!

Reply from R Woodfall Opticians - East Dulwich
Excellent eye test
A really thorough eye test by a friendly optician with plenty of explanations made the annual visit a pleasure.

Reply from R Woodfall Opticians - East Dulwich
A thorough eye test
I had a very thorough eye test. The optometrist was patient and caring. She was informative. I felt well cared for.

Reply from R Woodfall Opticians - East Dulwich
Lovely glasses
Lovely glasses, lovely staff who are happy to help you choose what glasses suit you best. Very happy and helpful if you need tweaking- however many times to make sure your glasses fit comfortably. Also very quick service- new glasses arrived in a week.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
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