A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... See more

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I was very clearly informed about all tests that would be done. Everything was efficient, and a lot of care was taken for my comfort. I wasn't pressed to make any changes and was allowed to cho... See more
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
Company replied
I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.
Company replied
Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - East Dulwich
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
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Very thorough full eye test
A very thorough full eye test, even though I went in just for a test for over-70 driving licence.
Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be expected!
How to have an enjoyable eye test was very clearly informed about all…
I was very clearly informed about all tests that would be done. Everything was efficient, and a lot of care was taken for my comfort. I wasn't pressed to make any changes and was allowed to choose the changes for myself.
Very helpful follow through at the Reception desk too.
I asked for an appointment
I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.

Reply from R Woodfall Opticians - East Dulwich
Friendly and patient with clients
You get seen in good time, and the staff are very helpful.

Reply from R Woodfall Opticians - East Dulwich
Highly recommend Woodfall
The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
Optician was excellent
Optician was excellent, Dispensary and reception. However I am still waiting for my spectacle to arrive. This is now going to onto 3 weeks.

Reply from R Woodfall Opticians - East Dulwich
The staff are all professional and…
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions.
At no time did I feel pressured into spending on unnecessary products.
When I left I did ask staff about the RayBan META spectacles and was given the opportunity to hear about and see how they work.

Reply from R Woodfall Opticians - East Dulwich
Happy customer
As ever, the appointment was managed efficiently and courteously. Excellent practitioner and friendly staff team.

Reply from R Woodfall Opticians - East Dulwich
Very welcoming environment with good…
Very welcoming environment with good staffs ready to help everyone accordingly

Reply from R Woodfall Opticians - East Dulwich
Friendly staff and are really good with…
Friendly staff and are really good with my child.

Reply from R Woodfall Opticians - East Dulwich
My family and I have used them for…
My family and I have used them for years. Very friendly staff and lovely surroundings

Reply from R Woodfall Opticians - East Dulwich
Optometrist always very skilled and…
Optometrist always very skilled and excellent manner and communication skills.

Reply from R Woodfall Opticians - East Dulwich
The service here is exceptional
The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Meanwhile Sana who works there has always been fantastic and really makes sure you get the glasses that are right for you. She’s so kind and helpful. This is the place to go for glasses.

Reply from R Woodfall Opticians - East Dulwich
I was treated with kindness and understanding,helpfulness.
I get everything out of this appointment.

Reply from R Woodfall Opticians - East Dulwich
The Optician was very friendly3
The Optician was very friendly, she explaining what she was doing, and asking me if I had any questions, through the examination.

Reply from R Woodfall Opticians - East Dulwich
Lovely staff
Lovely staff, great communication. Fab eye test for my 5 year old, they're great with kids. Thank you!

Reply from R Woodfall Opticians - East Dulwich
Really nice and professional staff
Really nice and professional staff, good range of glasses to choose from.

Reply from R Woodfall Opticians - East Dulwich
Nice servis
Nice servis
quick help
Any time we come is exelent
Sam very helpfull
All team great
Hello from Bus Driver😜🚎🚎🚎

Reply from R Woodfall Opticians - East Dulwich
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