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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, elegant designs, and how well they match descriptions and images online. Many people also highlight the excellent customer service, describing it as helpful, responsive, and solution-driven, especially when assisting with order changes or exchanges. The delivery service is frequently commended for its speed and efficiency, with items often arriving quickly and well-packaged. However, some customers experienced issues with their orders, including items not arriving or receiving incorrect products. A few other people also felt that the customer service was unsatisfactory, citing slow replies, unfulfilled promises for exchanges, or difficulties with returns and refunds.

What people talk about most

Product

Consumers are highly satisfied with the product quality and design. Many reviewers praise the durability,... See more

Quality

Clients share positive opinions on quality, consistently praising the durability and craftsmanship of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the team's... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and reliable... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, praising the... See more

Based on these reviews

Rated 5 out of 5 stars

I bought two chain sets from this store and I’m honestly very satisfied. The quality is excellent—they feel durable and well-made, not the kind that gets damaged easily or loses its shine. The desi... See more

Rated 5 out of 5 stars

I had a great experience shopping at RVNCHE. The jewelry is beautiful, high quality, and looks even better in real life than in the pictures. The ordering process was smooth, shipping was fast, and ev... See more

Company replied

Rated 5 out of 5 stars

I bought the Cuban link Chain necklace 3mm for my husband as a Christmas gift this year because I wanted something simple that he would actually wear every day – and that’s exactly what it turned ou... See more

Company replied

Rated 5 out of 5 stars

I ordered some jewelry but realized shortly after that I had chosen the wrong size. I contacted customer service by email, and they helped me change the order immediately with no hassle at all. RVNC... See more

Company replied

Rated 5 out of 5 stars

Excellent service, my product came quick with no hassle or delays. The chain itself was beautiful and looked exactly like how it was advertised it’s great quality. I had questions about sizing which w... See more

Rated 1 out of 5 stars

I have bought a cross pendant during a « buy one get one free » fare two weeks ago and I still haven’t received my order. I have sent multiple emails to their support account but I didn’t get any answ... See more

Rated 5 out of 5 stars

The pendant cross chain from Rvnche exceeded my expectations. The design is clean, the shine holds up, and the piece has a solid feel without being too heavy. It looks premium when worn and works with... See more

Company replied

Rated 5 out of 5 stars

I'm really happy with my order! The bracelets arrived quickly and the quality is excellent – they feel super well-made and look just like the pictures. Also, big shoutout to the customer support team!... See more

Rated 5 out of 5 stars

I recently bought a necklace from Rvnche and was really impressed with the quality and design of the piece. The website has a really lovely wide range of high end looking jewellery and, having receive... See more

Company replied

Rated 5 out of 5 stars

I ordert a package from RVNCHE qnd I’m absolutely in love, The jewelry looks very good and feels truly high-quality. Shipping was also fast, You can tell that a lot of care goes into the design and... See more

Rated 5 out of 5 stars

I ordered a necklace from RVNCHE and I’m super impressed! The quality is amazing, the chain feels solid, the gold finish looks really clean, and it has a nice weight to it without being too heavy.... See more

Company replied

Rated 1 out of 5 stars

Ordered a crossbody bag that I wore 2 times and it broke (within a month after recieving) and contacted the company. Normally you would say it still has warranty so I get a proper solution. RVNCH wa... See more

Rated 5 out of 5 stars

I recently purchased a gold chain from here and I couldn't be happier. The quality is fantastic and it fits exactly how I wanted it to. I’ve already received a ton of compliments! What really stood ou... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with my gold chain from RVNCHE. Delivery was quick, secure, and very well packaged. The quality of the chain is excellent — it looks premium, feels solid, and matches the descrip... See more

Company replied

Rated 1 out of 5 stars

I never got my order... I paid 72 EUR for a necklace that was advertised to be delivered within 3 days, and it has now been a month. I have asked multiple times for a refund or even just a tracking nu... See more

Company replied

Rated 5 out of 5 stars

I ordered a bracelet and a necklace from RVNCHE and I’m really impressed. The quality of the products is excellent – they feel very high-end, are comfortable to wear, and look just as great as in the... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Responding timely to enquiries made and guidance through the range of chains and pendants available. The order was processed and delivered in good time and I am really pleased... See more

Company replied

Rated 5 out of 5 stars

Great service with the company in general, I live across the world and it still came almost straight away which I was surprised by. I’ve been wearing my chain for about a week now and I love it, super... See more

Rated 1 out of 5 stars

Order never arrived, when I inquired where are the chains I was given nonsense answers about holiday periods in October, they are busy. Ordered one month ago. Disaster, I would give zero stars if poss... See more

Rated 5 out of 5 stars

I absolutely love this chain! The design is elegant yet simple, making it perfect for both everyday wear and special occasions. The quality is excellent — it feels sturdy and looks beautiful in the li... See more

Company replied

Rated 1 out of 5 stars

Terrible und untrustworthy company. Don’t buy here! Customer service promised me over several weeks to send smaller bracelets but never did. The last message was: We did send you the bracelets.... See more

Company replied

Rated 1 out of 5 stars

The chain is not as described. The color differs from the gold. Returns are not possible. The law allows returns of online purchases. Exchanges are only possible after submitting a positive review. 12... See more

Company replied

Rated 5 out of 5 stars

I bought this bracelet for my boyfriend and couldn’t be happier with the overall experience. The quality of the bracelet is excellent – it looks and feels high-end, with great attention to detail. M... See more

Company replied

Rated 5 out of 5 stars

I bought this necklace as a gift for my boyfriend and he absolutely loved it 🥹 The design looks exactly like in the pictures and the quality feels great. The whole shopping and shipping process was s... See more

Rated 5 out of 5 stars

The order came on time, and everything came exactly as described on the website. I did have an issue with the size of one of their bracelets, since I got it in a size too small. I contacted them and... See more

Company replied

Rated 5 out of 5 stars

I recently purchased two necklaces and a bracelet from RVNCHE, and I couldn’t be happier with my order. The quality of the jewelry is excellent — everything feels solid, well-made, and looks even... See more

Company replied

Rated 5 out of 5 stars

I ordered this necklace as a gift for my boyfriend, and I couldn’t be happier with it. The design is elegant and the quality feels amazing. The customer service has also been outstanding – very kind a... See more

Rated 5 out of 5 stars

★★★★★ Obsessed! This bracelet is an absolute vibe – super stylish, feels amazing on the wrist, and goes with literally everything. Been getting compliments non-stop. RVNCHE, you nailed it!

Rated 5 out of 5 stars

Awesome men's jewelry and great service! Super impressed with both the quality of the jewelry and the overall service. The pieces look amazing – stylish, masculine, and well-made. Delivery was really... See more

Company replied

Rated 5 out of 5 stars

I bought two chains (one in silver and one in gold). The price-performance ratio is excellent, and customer support got back to me within two days when I had a question. I can recommend them wholehear... See more

Company replied

Rated 5 out of 5 stars

I accidentally ordered the wrong chain size, and customer service was there right away – they offered me an exchange in a completely uncomplicated and friendly manner. The chain itself is also reall... See more

Rated 5 out of 5 stars

It is clear that RVNCHE truly cares about their customers as not only is the quality of their jewellery affordable while still maintaining good material but they also deliver quick and reliably. I am... See more

Company replied

Rated 5 out of 5 stars

I really like my silver Cuban chain. It feels heavy and high quality. It also arrived very quickly with no issues. Definitely recommending it to anyone looking for affordable, high quality jewelry.

Rated 5 out of 5 stars

Absolutely love this pendant! The green aventurine is stunning and the quality is amazing. It feels really special and I’ve already gotten so many compliments. Highly recommend RVNCHE!

Rated 5 out of 5 stars

I bought 2 necklaces off of their website. I was really surprised by how fast the necklaces came because they came literally the next day. I really like the easy to use website and the quality of the... See more

Company replied

Rated 5 out of 5 stars

I ordered a backpack, bracelet, and necklace from RVNCHE everything arrived the next day! The quality is great and I’m super happy with my purchase. Fast delivery and stylish products, highly recommen... See more

Company replied

Rated 5 out of 5 stars

I ordered from this website a little while ago, sadly ordered a size too small. I sent them an email, got a very quick and nice reply! They helped me sort it out immediately. The costumer service is... See more

Rated 5 out of 5 stars

Amazing products for a very reasonable price. I even had a couple of questions before purchasing that the email team were very helpful with. Will definitely be using this company again.

Rated 5 out of 5 stars

I love the quality and look of RVNCHE products. When I had some queries, Sophie in the customer support team was super helpful and responded to my queries really quickly. 5 stars 🤩

Company replied

Rated 1 out of 5 stars

Product is terribly bad (not painted correctly), weight feels fake, and customer service (exchange or return) worst impossible. Scam.

Company replied

Rated 1 out of 5 stars

DONT'T TRUST ANY OF THE 5-STAR-REVIEW!! People only wrote them because it's the only way that you can exchange an item which you don't wanna keep. There is no possibility to get a refund and they only... See more

Company replied

Rated 5 out of 5 stars

As we know that s not pure gold but it look like. Your friends, familly doesn t matter who will thibk it is beacuse is look like. Short time waiting for parcel! Great support if you need any question... See more

Rated 5 out of 5 stars

I bought the Cuban Link skiver bracelet for my son just before Christmas. I was worried that it wouldn’t get through in time, but it did! And I received transport notions all the Way. The bracelet... See more

Company replied

Rated 5 out of 5 stars

I am beyond happy with RVNCHE! In particular with their customer service which was on point, very empathic and very solution-driven. I can definitely recommend RVNCHE and their products and service or... See more

Rated 5 out of 5 stars

I’ve ordered from RVNCHE twice now, and both experiences were fantastic. The quality of their products is impressive, and I wear them every day. I highly recommend their products at such great prices.... See more

Company replied

Rated 1 out of 5 stars

The Company sent me the wrong Pendant 3 Times and when i sent the 3 wrong Pendants back i didnt even receive my money back and paid 12 Euros extra for the delivery. The Quality of the Pendant is okay... See more

Company replied

Rated 5 out of 5 stars

We ordered three necklaces and one bracelet from you and are extremely satisfied with the quality. Great material, great gold plating, and excellent workmanship. They look fantastic and we highly reco... See more

Rated 5 out of 5 stars

Such a good experience! The quality of the jewellery is amazing and even better in person, makes for a perfect gift! Their customer service was incredible too they were so responsive, and easy. 100% r... See more


Company details

  1. Jewelry Store

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

863 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 48% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I bought two chain sets from this store…

I bought two chain sets from this store and I’m honestly very satisfied. The quality is excellent—they feel durable and well-made, not the kind that gets damaged easily or loses its shine. The designs are also very elegant and match with everything.

The purchasing process was simple and everything arrived in perfect condition. It’s definitely a reliable place if you’re looking for high-quality accessories. I would totally recommend this store and would buy again without hesitation.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Top service and top quality!

Top service and top quality!

Easy to order and I had my chain, already 3 days later.
Had to write about some questions, and got a message return, with the best energy, and I could feel the smiles in the message, when reading it, 4 hours later! That’s topshelf!

Service 10/10
quality 10/10
Delivery 10/10

Absolutely not last time, I’ve shopped at Rvnche.com
Ordre 122465

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Cuban gold 8mm

Ordered a Cuban gold 8mm chain and bracelet from RVNCHE and I was amazed with the quality, speed delivery and customer service. I was so impressed with my purchase. I will definitely be ordering again.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Rvnche

Great experience with Rvnche! The customer service was excellent — very friendly, helpful, and quick to respond. They made everything easy and smooth. I would definitely recommend Rvnche and would gladly order there again.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Beautiful necklace! The quality is great and it looks even better in person. It’s elegant, lightweight, and goes well with almost any outfit. I’ve already received several compliments. Highly recommend! ✨

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I really like the cuban link chain

I really like the cuban link chain, I got it and it fits perfectly to my outfits.

also got the wristband, would definetly recommend. :)

and all for a reasonable price.

5 March 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Falco!

Thanks so much for the kind words! 🙌
We’re really glad to hear the Cuban link chain fits your outfits perfectly and that you’re enjoying the wristband too. That combo sounds like a great look! 😎

It also means a lot to us that you mentioned the price — we always try to keep our pieces high quality while still affordable.

Really appreciate you taking the time to leave a review. Enjoy the jewelry, and hope to see you back again soon! ✨

Best regards,
RVNCHE Team

Rated 5 out of 5 stars

Big fan Rvnche

Big fan Rvnche!

Great products as well as customer service. Highly recommend .

3 March 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Scott!

Thank you so much for the support! It really means a lot to us. 🙏

We’re happy to hear you’re enjoying the products and had a great experience with our customer service as well. That’s exactly what we aim for.

Appreciate the recommendation and the kind words — glad to have you as part of the Rvnche community! 😊

Best regards,
RVNCHE Team

Rated 5 out of 5 stars

Good products

Good products, good service and fast shipping. I'm completely satisfied and would recommend the products.

15 January 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi TjoD!

Thank you so much for your review! 😊

We’re really happy to hear that you’re satisfied with the products, the service, and the fast shipping. That’s exactly the experience we want every customer to have.

It also means a lot that you’d recommend us — thanks for taking the time to share your feedback! 🙌

Best regards,
RVNCHE Team

Rated 5 out of 5 stars

Very good service and nice chains

20 February 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Noah!

Thank you so much for your kind words!

We’re really happy to hear that you’re pleased with both our service and the chains. That’s exactly what we strive for with every order.

We truly appreciate your support and hope to see you again soon! ✨


Best regards,
RVNCHE Team

Rated 5 out of 5 stars

I bought two chains (one in silver and…

I bought two chains (one in silver and one in gold). The price-performance ratio is excellent, and customer support got back to me within two days when I had a question. I can recommend them wholeheartedly.

5 February 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Julian!

Thank you so much for taking the time to share this! 🤍

We love that you chose both silver and gold — such a great combo ✨ It’s amazing to hear that you’re happy with the price-performance ratio and that our support team could help you quickly when you had a question.

Your recommendation truly means a lot to us. Thank you for your trust and support — we hope you enjoy your chains for a long time!

Best regards,
RVNCHE Team

Rated 5 out of 5 stars

I love the quality and look of RVNCHE…

I love the quality and look of RVNCHE products. When I had some queries, Sophie in the customer support team was super helpful and responded to my queries really quickly. 5 stars 🤩

16 February 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi David!

Thank you so much for your lovely review 🤍

We’re beyond happy to hear that you love the quality and look of our pieces — that truly means the world to us!

And we’ll make sure Sophie sees your kind words 🥰 She’ll be so happy to know she could help and that you appreciated the quick support.

Thank you for the 5 stars and for your trust — we’re so grateful to have you as part of the RVNCHE community! ✨


Best regards,
RVNCHE Team

Rated 5 out of 5 stars

Perfect!

Great customer service. Responding timely to enquiries made and guidance through the range of chains and pendants available. The order was processed and delivered in good time and I am really pleased with the quality of the pendant I received. Tempted to look at the rest of the range and order again! 😋

2 February 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Robert!

Thank you so much for your lovely review! We're so glad our team could help guide you through our range and that your pendant arrived just as you hoped. 😄 We’d be thrilled to welcome you back to explore the rest of the collection whenever you’re ready—happy browsing!

Best regards,
RVNCHE Team

Rated 5 out of 5 stars

Recommend

Order came really fast, service is kind and helpful they responding really fast. Jewelry is really good quality. I recommend 100%

10 February 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Kasia!

Thank you so much for your amazing review! 🤍
We’re truly happy to hear that your order arrived quickly and that you had a great experience with our customer service. It means a lot to us that you noticed the quality of our jewelry — we put a lot of care into every piece.
Your recommendation means the world to our team. Thank you for your support, and we can’t wait to serve you again! ✨

Best regards,
RVNCHE Team

Rated 5 out of 5 stars

Excellent product

Excellent product, fast shipping and amazing service.

9 February 2026
Unprompted review
RVNCHE logo

Reply from RVNCHE

Hi Virginia!

Thank you so much for your wonderful review! 🤍

We’re thrilled to hear you’re happy with the product, the fast shipping, and our service. That’s exactly the experience we aim to deliver every time.

We truly appreciate your support and hope to see you again soon! ✨

Best regards,
RVNCHE Team

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