Ruuby Reviews 150

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I booked Rachel to do my hair and makeup for a wedding I was attending. She 100 percent understood and achieved the look I wanted (I am of afro-Caribbean heritage). Friendly and professional. I would... See more

Rated 5 out of 5 stars

Lovely service. I've used many times now and have been impressed by the professionalism of the the therapists and convenience. Will continue to use!

Rated 1 out of 5 stars

My experience wasn’t great. It felt really overpriced for what it is. The technician arrived without all of her tools and didn’t even have basic nail colours.

Rated 1 out of 5 stars

My experience wasn’t great. The service is overpriced. The stylist did a horrible job and even though she has been nice during the session, she has been pretty rude when I explained to her that blow d... See more

Company details

Written by the company

Five Star Beauty Services Delivered To Your Door


Contact info

3.7

Average

TrustScore 3.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is an answer to prayers

This company is an answer to prayers. You can get virtually any treatment you want in the comfort of your home. I regularly have a manicure and pedicure! My hair is regularly cut and I have ventured into the world of massage! I can plan business phone calls and other appointments around it!
Thank you Ruuby

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely love Ruuby

Absolutely love Ruuby. Have used for massages, facials and nails and all have been fab. The Dr. Sturm glow facial in particular was absolutely amazing while I was pregnant and love the collaborations they do with brands such as Bamford and Dr. Sturm.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Ruuby is the ultimate beauty and…

Ruuby is the ultimate beauty and wellness solution for a busy working mother! I use them for everything! Nails, waxing, massage, make up… and all at my convenience, without having to leave the house! Amazing! The concierge team will always find a solution that works… I can’t recommend them highly enough! 🙏🏼

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Ruuby app reliable and wide range of services available

The Ruuby app and therapists are always reliable. Booking a massage, facial, nails, or wellness treatment is seamless and I’ve found the therapists very good at messaging within the app if they are on their way or running late. Really like being able to read previous customer reviews as well.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing app

Amazing app! They stepped in at the last minute to do my hair on my wedding day and it looked amazing. Thank you guys

30 July 2022
Unprompted review
Rated 5 out of 5 stars

I love Ruuby

I love Ruuby! All of the treatments I have had have been amazing and the therapists are always friendly. They offer a huge range of treatments from hair to skin, nails, wellness etc.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

I used Ruuby several time now, I never been disappointed or let down.
All the therapists were very professional, skilled and came fully equipped.
I would recommend 100% and will definitely book again!
Thank you Ruuby

1 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look