I booked Rachel to do my hair and makeup for a wedding I was attending. She 100 percent understood and achieved the look I wanted (I am of afro-Caribbean heritage). Friendly and professional. I would... See more
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Lovely service. I've used many times now and have been impressed by the professionalism of the the therapists and convenience. Will continue to use!
My experience wasn’t great. It felt really overpriced for what it is. The technician arrived without all of her tools and didn’t even have basic nail colours.
My experience wasn’t great. The service is overpriced. The stylist did a horrible job and even though she has been nice during the session, she has been pretty rude when I explained to her that blow d... See more
Company details
Written by the company
Five Star Beauty Services Delivered To Your Door
Contact info
Young Street, w85eh, london, United Kingdom
- 02074608319
- venetia@ruuby.com
- ruuby.com
Hasn’t replied to negative reviews
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This company is an answer to prayers
This company is an answer to prayers. You can get virtually any treatment you want in the comfort of your home. I regularly have a manicure and pedicure! My hair is regularly cut and I have ventured into the world of massage! I can plan business phone calls and other appointments around it!
Thank you Ruuby
The app is really easy to use and the…
The app is really easy to use and the therapists are always brilliant. Highly recommend.
I asked Ruby to recommend a masseuse…
I asked Ruby to recommend a masseuse and I got recommended Foulah. She had a lovely manner and was intuitive within the session. It was fantastic.
Absolutely love Ruuby
Absolutely love Ruuby. Have used for massages, facials and nails and all have been fab. The Dr. Sturm glow facial in particular was absolutely amazing while I was pregnant and love the collaborations they do with brands such as Bamford and Dr. Sturm.
Ruuby is the ultimate beauty and…
Ruuby is the ultimate beauty and wellness solution for a busy working mother! I use them for everything! Nails, waxing, massage, make up… and all at my convenience, without having to leave the house! Amazing! The concierge team will always find a solution that works… I can’t recommend them highly enough! 🙏🏼
Ruuby app reliable and wide range of services available
The Ruuby app and therapists are always reliable. Booking a massage, facial, nails, or wellness treatment is seamless and I’ve found the therapists very good at messaging within the app if they are on their way or running late. Really like being able to read previous customer reviews as well.
Amazing app
Amazing app! They stepped in at the last minute to do my hair on my wedding day and it looked amazing. Thank you guys
Fantastic services
Fantastic services - highly recommend. All the therapists are extremely professional and lovely.
I love Ruuby
I love Ruuby! All of the treatments I have had have been amazing and the therapists are always friendly. They offer a huge range of treatments from hair to skin, nails, wellness etc.
Recommend 100%
I used Ruuby several time now, I never been disappointed or let down.
All the therapists were very professional, skilled and came fully equipped.
I would recommend 100% and will definitely book again!
Thank you Ruuby
I always use Ruuby for Spraytans /…
I always use Ruuby for Spraytans / makeup / hair styling as I get the best service, the staff are professional and the treatments are flawless. I wouldn’t go anywhere else now. Definitely recommend 100%
The Best App for At home beauty services
I am using the app all the time especially for my mani /pedi treatments and they never disappoint. The therapists are very professional and I love having them pamper me.
Excellent service
Absolutely brilliant
Absolutely brilliant. Love the convenience of having treatments done at home. Would highly recommend!
Best beauty home ever 👍I highly…
Best beauty home ever 👍I highly recommended
Amazing beauty concierge
Amazing beauty concierge! Would highly recommend. Always super easy to book for any last minute beauty treatments and so convenient.
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