I’m struggling.. The rug is beautiful! The customer service was great! The delivery was so fast! BUT I’ve had to break down my vacuum every time I’ve cleaned the rug so far because of how much f... See more
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Review summary
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I run a non profit dog rescue & we purchase these rugs for our Home Sanctuary senior & tripawd dogs who need a little extra traction in their homes to keep them safe. Shipping is always prompt, the qu... See more
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Ease of ordering, A Rug of the Highest Quality, Superb Value and Speed of Delivery. A most Professional and First-Class Experience in all aspects. We will be ordering again. Thank you and God Bless Ru... See more
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We ordered the Melrose rug and a matching runner, and we’re very happy with our purchase. The order arrived very fast- within three days and they are exactly as pictured. The software that allows pote... See more
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Company details
Written by the company
From the comfort of your home or office, you can easily search and shop for rugs by any combination of style, theme, color, size, shape, material, brand or price. And we’ll deliver them to you absolutely free to any address in the contiguous USA. Currently we offer over 180,000 selections and we add new inventory almost daily. You'll also get our 110% Price-Match Guarantee and 30-Day, In-Home Trial. You can't make a mistake when you buy from Rugs Direct.
Find the perfect area rugs for your home at Rugs Direct.
Written by the company
- Why buy from Rugs Direct?
- FREE Shipping Over 150,000 rug choices shipped at no charge to your home or office anywhere in the contiguous USA. Risk-Free In-Home Trial Don't like it? We'll take it back within 30 days, no questions asked. You are responsible for return shipping fees. 110% Price Match Find it for less elsewhere? We'll not only meet but beat any competitor's price by an extra 10%.
Why buy from Rugs Direct?
Free shipping, 30-day in-home trial and 110% price match guarantee says it all!
We ship your rug absolutely free to any address in the contiguous USA. Also you have 30 days to enjoy it in your home, but if you decide to return it, we'll take it back - no questions asked. (You are responsible for the return shipping costs.) And if you find anything we sell for less anywhere online or in a store, we will not only meet that price, but beat it by an extra 10% of the difference. You can't make a mistake when you buy from Rugs Direct.
Contact info
United States
- 888-464-1447
- info@rugsdirect.com
- rugs-direct.com
4.4
Excellent
49K reviews
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Beautiful Rug, Fast Shipping, Excellent Experience!
I had a wonderful experience with this company! I ordered the Lauren Ralph Lauren Olivier 7x7 rug, and it arrived much faster than I expected. The rug is absolutely beautiful, and I couldn’t be happier with my purchase! From the quick shipping to the quality of the rug, everything exceeded my expectations. I highly recommend this company and would definitely order from them again!
18 October 2026
Reply from Rugs Direct
Hello,
We are thrilled to hear about your wonderful experience and that your new Lauren Ralph Lauren Olivier rug arrived so quickly! It is fantastic to know that the beauty and quality of the piece exceeded your expectations. Thank you so much for your high recommendation, and we look forward to helping you find more beautiful pieces in the future!
The Rugs Direct Team
Excellent floor mats!!
Excellent floor mats. Very beautiful and dog friendly!
If you live in a home with pets, but love floor coverings, this is perfect!
24 October 2026
Reply from Rugs Direct
Hello,
We are so glad to hear that you find your new floor mats both beautiful and perfect for a home with pets. It is wonderful to know they are a great fit for your household!
The Rugs Direct Team
got a runner from rugs direct and it…
got a runner from rugs direct and it showed up in three days, colors matched the pictures exactly
23 October 2026
Unprompted review
Reply from Rugs Direct
Hello,
We are thrilled to hear that your new runner arrived so quickly and that the colors were a perfect match to the online images. Thank you for sharing your positive experience with us!
The Rugs Direct Team
Great experience
Ordering was easy, shipping was swift and we greatly enjoy the round rug and pad we purchased from Rugs Direct.
15 October 2026
Reply from Rugs Direct
Hello,
We're so happy to hear that you found the ordering process simple and that your delivery arrived quickly! We are also delighted that you are thoroughly enjoying your new circular carpet and its accompanying underlay.
The Rugs Direct Team
I love love my rug!
I love love my rug!
It is beautiful!
Fast delivery!
Wish you had white glove service!
I had to hire a couple guys!
But that was fine!
16 October 2026
Reply from Rugs Direct
Hello,
We are absolutely thrilled to hear that you are delighted with your beautiful new rug and that it arrived so quickly. We also appreciate your feedback regarding a white glove delivery option. While we are glad you were able to find assistance to get it set up, we will certainly take your suggestion into consideration as we look for ways to improve our services in the future.
The Rugs Direct Team
Nice rugs but corresponding pad sent…
Nice rugs but corresponding pad sent aren’t the same size.
16 October 2026
Reply from Rugs Direct
Hello,
We are glad you like our rugs. We thank you for your feedback and we will ensure our team checks the dimensions of our matching underlays to prevent this sizing issue from happening again.
The Rugs Direct Team
Great Prices
Great prices and quick delivery. I purchased 3 rugs that cost half the price others were selling them for. The only thing I did notice are imperfections in the rugs like many loose threads
30 September 2026
Reply from Rugs Direct
Hello,
Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our competitive pricing and prompt shipping. We appreciate you bringing the loose threads to our attention, as we always strive to maintain high standards for our products. Your comments are valuable in helping us improve, and we hope you enjoy your new rugs.
The Rugs Direct Team
My return and purchase for a larger…
My return and purchase for a larger size rug could not have been easier. Thank you for providing such outstanding customer service!
16 October 2026
Reply from Rugs Direct
Hello,
We are so happy to hear that your exchange process went smoothly and that you had such a seamless experience getting the perfect size rug. Thank you so much for your wonderful feedback about our customer service!
The Rugs Direct Team
I am happy with my rug choice
I am happy with my rug choice. I paid $600 less than the same rug from amazon. Delivery was in less than 1 week.
10 October 2026
Reply from Rugs Direct
Hello,
We are thrilled to hear that you are delighted with your new rug and that you saved so much money compared to other retailers. It is wonderful to know that your order arrived so quickly, in less than a week. Thank you for sharing your positive experience with us.
The Rugs Direct Team
Reply from Rugs Direct
Hello,
We are glad you enjoyed our quick shipping, great value, and beautiful carpets. Thank you.
The Rugs Direct Team
Excellent experience
Excellent experience! Very good customer service best everyone
23 October 2026
Unprompted review
Reply from Rugs Direct
Hello,
We are glad you enjoyed your experience with our team. Thank you for your kind words about our customer service.
The Rugs Direct Team
Beautiful rugs in the color I needed
Beautiful rugs in the color I needed ! Glad I found you !
16 October 2026
Reply from Rugs Direct
Hello,
We are so happy to hear that you found the perfect rugs in the exact color you were looking for! We truly appreciate your positive feedback and are glad you discovered us.
The Rugs Direct Team
Reply from Rugs Direct
Hello
We are so thrilled to hear that you love your new runner and are pleased with its excellent quality! We also truly appreciate your positive feedback regarding the speedy delivery.
The Rugs Direct Team
Love the rug
Love the rug. It is exactly as described and pictured. Ordering was easy and delivery was as promised.
15 October 2026
Reply from Rugs Direct
Hello,
We are so happy to hear that you love your new rug and that it matches the online representation perfectly. It is wonderful to know that the ordering process was simple and that your shipment arrived right on schedule.
The Rugs Direct Team
Very pleased
We ordered the Melrose rug and a matching runner, and we’re very happy with our purchase. The order arrived very fast- within three days and they are exactly as pictured. The software that allows potential customer to see a rug within their space and their furniture is exceptionally helpful. Thank you!
22 October 2026
Unprompted review
Reply from Rugs Direct
Hello,
We are thrilled to hear that you are so happy with your new Melrose rug and matching runner! It is wonderful to know that your order arrived so quickly and that the items matched your expectations perfectly. We are also glad you found our room-visualization tool helpful in picturing the rugs in your home before purchasing. Thank you for sharing your positive experience!
The Rugs Direct Team
Overall great experience
We found exactly what we wanted at a fantastic price! Ordering was easy, and delivery was remarkably fast.
15 October 2026
Reply from Rugs Direct
Hello,
We are so happy to hear that you discovered the perfect item at an amazing price! We are also delighted that the ordering process was simple and that your delivery arrived so quickly.
The Rugs Direct Team
Love my rug delivery went well all is…
Love my rug delivery went well all is good see you in the future great job
15 October 2026
Reply from Rugs Direct
Hello,
We are so happy to hear that you love your new rug and that the delivery went smoothly! We truly appreciate your positive feedback and look forward to serving you again in the future.
The Rugs Direct Team
great quality and great service
great quality and great service! very reasonable price too!
13 October 2026
Reply from Rugs Direct
Hello,
We are so pleased to hear that you experienced excellent craftsmanship and wonderful assistance at a very fair cost! We truly appreciate your positive feedback.
The Rugs Direct Team
Reply from Rugs Direct
Hello,
We are so pleased to hear that you enjoyed our affordable pricing, efficient service, quick delivery, and the great quality of your product! We truly appreciate your positive feedback.
The Rugs Direct Team
This company is efficient and fast
This company is efficient and fast. Every interaction has been professional and kind.
I wish most companies were like this!
15 October 2026
Reply from Rugs Direct
Hello,
We are so thrilled to hear that you found our service to be both quick and efficient. It is wonderful to know that our team provided you with polite and professional support throughout your experience. Thank you so much for your incredibly kind words and support!
The Rugs Direct Team
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