I searched high and low for a pale but washable rug for my living room. The web site showed different sizes but not only just the measurements but how it would fit with different furniture configura... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've always loved Ruggable rugs but I really disliked the company's new terrible system of tracking orders and subsequently gave my latest purchase 3*. However they answered me immediately and I recei... See more
Company replied
Great choice of rugs and fantastic customer service. EVRI lost our first shipment and Melanie dealt with it all brilliant and sent out replacements immediately. Rugs look fantastic. I really like the... See more
Ordered 2 rugs for choice I returned 1 the return process was so easy collected and refunded within 24 hours ⭐ The Rug I kept is beautiful rolled out well aim very pleased with the quality and servi... See more
Company details
Written by the company
Ruggable is the Original Washable Rug brand, created to make beautiful living effortless. We believe style should never come at the cost of practicality—which is why every Ruggable product is made to handle real life, beautifully. We make beautiful, machine-washable area rugs, runners, doormats, and bath mats. But that’s only the beginning. Our rugs are thoughtfully designed to be nonslip, interchangeable, durable, and stain-resistant—because your rug should suit your lifestyle, not the other way around. Our story began with our patented 2-Piece Rug System: a washable rug cover and a nonslip rug pad that make cleaning up spills, pet accidents, and everyday messes simple. Building on that innovation, we introduced our All-in-One Rug System: a one-piece, machine washable rug with a built-in nonslip backing. It’s our softest, simplest, and most comfortable design yet. From sleek and minimal to bold and statement-making, every Ruggable design is made to suit your space and your lifestyle—so you can let life in and skip the worry.
Ruggable – The Washable Rug Company™
Written by the company
- Our stylish, machine-washable rugs are designed in-house but take cues from all over the world. From traditional to modern, bohemian to moroccan, you’ll find a variety of rug sizes, colors, patterns and designs that are perfect for any room.
Free Delivery
Fast and Free delivery for all UK orders
Free shipping applies to standard ground shipping and handling within the UK.
Contact info
5 New Street Square, EC4A 3TW, London, United Kingdom
- support@ruggable.co.uk
- ruggable.co.uk
4.4
Excellent
9K reviews
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Very attractive rug
29 March 2026
Loads of choice and sizes
Loads of choice and sizes. Rugs are washable and mine came with a built in non slip backing. A little wait for delivery, but to be expected as made to order. I've not washed mine yet, but it appears good quality. Looks exactly as shown on their website. Looks lovely in my bedroom. Very pleased.
4 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Ruggable UK
Hello Sara,
Thanks so much for your recent feedback on your order.
We are extremely sorry to hear about the poor state in which you received your rug! We would like to assure you that we do not accept such a delivery experience and never send our rugs out in such a way.
As a result, we have forwarded your feedback to the courier, and we have followed up with you via email to provide you with more information regarding the next steps.
We look forward to hearing from you and making things right!
Best wishes,
Melanie - Ruggable Consumer Care
Excellent quality
28 March 2026
Provence Mauve All in One Rug
This is my second Ruggable purchase. So pleased with the first that I took advantage of a promotion and bought a matching one so now have two in a L-shaped hallway. Great that they are thin enough to not have to worry about door openings etc, but still feel cosy underfoot. Delivery was also much quicker than expected. Excellent service.
28 March 2026
Top Class Customer Service
I needed help from Ruggable customer services and they were absolutely top
class. Quick to reply and sort things out. I am so happy with my rugs and won’t hesitate to return. A very happy customer!!
26 March 2026
will use Ruggable again at the first opprtunity
the whole process of ordering and delivering went very smoothly
The rug itself did not disappoint at all Very impressive
27 March 2026
Fantastic customer service
I’ve bought three rugs from Ruggable and have been really impressed. They wash well and feel soft underfoot, making them both practical and comfortable. My most recent rug had a slight colour difference, but customer service resolved it quickly with a replacement — fantastic service. I would highly recommend this company.
27 March 2026
Customer services are brilliant.
27 March 2026
The rug is absolutely gorgeous .It is…
The rug is absolutely gorgeous .It is exactly the right colour for my room and completes the look perfectly.
It was wrapped beautifully in brown paper within a sensibly sized box.
21 April 2026
Unprompted review
Good experience with Ruggable purchase.
Delivery was good and easy to follow instructions to lay the rug. It spread well and smoothly after a few hours it looked very good. The colours are great, Dog paw marks come out easily with spot cleaning as recommended.
9 April 2026
Unprompted review
Love my 3 new matching rugs!
Second time of ordering from Ruggable so already knew the quality and service I would be getting. My new rugs are a lovely bright pattern. The kitchen rug does not move or slip at-all on my tiles, so very happy with that. Will be ordering another larger one soon to go under my new dining table...so no complaints from me!
25 March 2026
Amazing rug
We ordered a rug from a designer and love how the rug is original comfortable and easy to use. I prefer natural fibres but since our flat at the time had some issues with moths we went with synthetic ones. We have had the rug for almost one year and it is still the same quality as purchased.
18 May 2025
Kept updated on the progress of my rug…
Kept updated on the progress of my rug being made, arrived very compactly packaged & love the rug, it looks exactly as expected!
The courier company were not the best at trying to deliver, they didn’t even knock on the door on 2 occasions, but that is not Ruggables fault.
25 March 2026
Poor quality & high price
Purchased a rug for my office and it looked nothing like advertised and for the rather steep price, the quality was rather poor. Will no longer use ruggable after this experience.
17 March 2026
Reply from Ruggable UK
Hello AB,
Thanks so much for your recent feedback on your order.
We are sorry to hear that your order did not meet your expectations!
We can see that you have chosen to return your order for a refund, which has already been processed. Please do not hesitate to reach back out if you have any further questions or concerns!
Best wishes,
Melanie - Ruggable Consumer Care
Very helpful quick responses
Very helpful quick responses when i found that I’d ordered the wrong colour.
Just a bit complicated over re-ordering with the original price. But good that they are willing to let me have a different one with the original price!
16 April 2026
Unprompted review
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