Ruby Reese Reviews 

76
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good service. Too early using the product yet to rate properly.

Company replied

Rated 5 out of 5 stars

My second time repurchasing the leave in conditioner for my doggies. So great for detangling both my dogs, especially my older miniature poodle who doesn’t like being brushed at all! Would 100% recomm... See more

Rated 5 out of 5 stars

Woofing great products 🙌🏼 The omega oil has give my dogs coat such a shine. His skin is improving and not as dry. On our 3rd bottle 🥰 5🌟 The dental and digestive supplement, I noticed with... See more

Company replied

Rated 5 out of 5 stars

I use the shampoo & leave in conditioner on my two Frenchies. I would not switch now I've found the perfect products. They leave their coats clean, shiny, soft and smelling great without causing any i... See more

Company replied

Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Ruby Reese is a young Irish brand that understands dogs are important members of our families. After many months of preparation, research and development we were delighted to launch the Ruby Reese brand in May 2022. Our initial focus has been sourcing and producing top products and making them available to you on our website. We do not currently have a physical shop but we deliver nationwide from the Cork suburb of Ballincollig.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(76)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Customer service is great and the delivery super fast! My furry clients love their treats. I would highly recommend !!

3 July 2023
Ruby Reese logo

Reply from Ruby Reese

Hello Bianca,

We are so happy to get nice reviews like yours and even more that your doggy customers love the treats. Thank you very much.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Woofing great products 🙌🏼

Woofing great products 🙌🏼

The omega oil has give my dogs coat such a shine. His skin is improving and not as dry. On our 3rd bottle 🥰 5🌟

The dental and digestive supplement, I noticed within a week that my dogs breath smelt much better and no stomach upsets since starting 🥰 5🌟

And as always my boy loves all the treats 😋 super size for training or enrichment fun. And no nasties, completely natural 5🌟

12 June 2023
Ruby Reese logo

Reply from Ruby Reese

Hello Kate,

Thank you very much for the great review. Stories like yours make our day. We are so delighted to hear that your dog is feeling so much better because of our products and of course that the treats are hit for the dog.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Fantastic products

Fantastic products ! Fast delivery! Excellent customer service! My dogs love Ruby Reese products. Highly recommend.

23 June 2023
Unprompted review
Ruby Reese logo

Reply from Ruby Reese

Hello Sabrina,

Thank you very much for the fantastic review. We are more than delighted that you are so satisfied with our service and most important that your dogs love our products, that means the world to us.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Quick delivery and excellent training…

Quick delivery and excellent training treats. Our boy has a sensitive tummy and these don’t upset his stomach. Got a couple of little samples too which was a nice touch

21 May 2023
Ruby Reese logo

Reply from Ruby Reese

Hello Chris,

Thank you very much for your nice review. We are so happy that your dog loves the treats and that his sensitive tummy is not upset anymore.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Received my order in two days

Received my order in two days. My dog goes crazy for these treats and I love that they are 100% natural and made from real fish.

23 May 2023
Ruby Reese logo

Reply from Ruby Reese

Hello Helen,

Thank you very much for the great review. We are so happy that you are delighted with our service and even more that your dogs love our treats.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Great service and product.

Great product. Fast and very efficient service. Took only one working day to arrive. I got the delicious salmon treats for my dog. They are going down a treat! I also like the packaging as it's reusable and recyclable. Very pleased over all.

15 May 2023
Ruby Reese logo

Reply from Ruby Reese

Hi Marion,

Thank you very much for the great review. We are so happy to hear that you are delighted with our service and the packaging and even more important that your dog likes the treats. Making dogs happy is the greatest thing for us.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards

Chris
Ruby Reese

Rated 5 out of 5 stars

Excellente product

Excellente product. I'm a big fan.

10 May 2023
Ruby Reese logo

Reply from Ruby Reese

Hi Kate,

Thank you very much for the nice review. We are so happy that you like our shampoo that much.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

I bought the shampoo and conditioner…

I bought the shampoo and conditioner and am so impressed. The shampoo got rid of my dogs dandruff when shampoo provided by the vet wouldn't work and the conditioner has a lasting smell. Also such a pleasure. 😁

30 April 2023
Unprompted review
Ruby Reese logo

Reply from Ruby Reese

Hi Kate,

Thank you very much for the generous review. It is so nice to hear that our products solved the dandruff problem and that you are delighted with the smell.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars
Ruby Reese logo

Reply from Ruby Reese

Hello Maura,

Thank you so much for your kind review. We are so happy that you are satisfied with our service and of course that your dogs love our treats, that's the most important think.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Great new products and rapid delivery!

Another rapid delivery! First time trying the two new excellent products. Great to see the company expanding the range!

15 March 2023
Ruby Reese logo

Reply from Ruby Reese

Hello Rhys

Thank you very much for your nice review. We are constantly working on new products to make the life of dogs and humans better. So nice that you recognise it.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Good product

Good product, fast delivery time. Nice clean dog.

6 March 2023
Ruby Reese logo

Reply from Ruby Reese

Hello

Thank you very much for your good review. We are delighted to hear that you like our shampoo.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Excellent quality

3 March 2023
Ruby Reese logo

Reply from Ruby Reese

Hi Fiona

Thank you very much for the good review. We are happy to hear that you are delighted with the quality of our products.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

5 ⭐️ stars amazing products, fast shipping and really high quality

I had to come on here as I received my package today and OMG 😍 it’s amazing 🤩 firstly the spray conditioner smells amazing will try tomorrow but the package came with gorgeous little bags of sample treats and OMG my dogs went crazy for them! They absolutely loved them so I will definitely be ordering! Thanks so so much Ruby Reese 💚💚💚💚

27 February 2023
Ruby Reese logo

Reply from Ruby Reese

Hi Aoife,

Thank you so much for the great review. We are so delighted that our Leave-in Conditioner met your expectations and of course we are happy that your dogs seem to like our treats.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website or on social media.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars
Ruby Reese logo

Reply from Ruby Reese

Hello Katherine,

Thank you so much for the nice review. We are delighted, that you like our products.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Ruby Reese ⭐⭐⭐⭐⭐

I use the shampoo & leave in conditioner on my two Frenchies. I would not switch now I've found the perfect products. They leave their coats clean, shiny, soft and smelling great without causing any irritation. My boys adore the Ruby Reese treats, we tried all 3 varieties. As a dog owner focused on giving my dogs the best quality food, I love giving them these knowing they aren't full of harmful additives. They are actually healthy for them. Owners Chris, Killian & Ruby are so nice. We highly recommend.

11 February 2023
Unprompted review
Ruby Reese logo

Reply from Ruby Reese

Hi Ava,

Thank you so much for this amazing review. We are so happy that you like our grooming products and that your boys love the treats.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

A great Irish company I’d recommend to all dog owners

Love supporting Irish companies! Super fast delivery, beautiful packaging and, most importantly, treats my dog loves. I’m happy knowing I’m giving her the best of the best

6 February 2023
Ruby Reese logo

Reply from Ruby Reese

Hi Yvonne,

Thank you so much for the nice review. We are so happy that you are delighted with our service and of course that your dogs love our treats.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Excellent Irish Business

Tasty treats, fast delivery and great customer service.

30 January 2023
Unprompted review
Ruby Reese logo

Reply from Ruby Reese

Hi Shannen,

Thank you so much for your nice review.
We are always happy to hear that dogs and their owner like our products.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

The personalised delivery service with…

The personalised delivery service with a smile is very impressive. 🙂The dog treats are well devoured by my puppy💕 Ruby Reese is such a fantastic product! Thank you

22 January 2023
Ruby Reese logo

Reply from Ruby Reese

Hi Triona,

Thank you very much for your generous review.
We are so happy to hear that you puppy loves our treats.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars

Crispy Fish Bites and Jayjay 🐶💕

Great products and really speedy delivery!
Jay especially loves the crispy fish bites.
He has diabetes and I find a crispy fish bite crushed over his food really helpful to get him to eat when he is on strike! A great resource to have in my back pocket to keep his show in the road 🥰🐶

22 January 2023
Ruby Reese logo

Reply from Ruby Reese

Hello Triona,

Thank you very much for your nice review.
It is so nice to hear that Jay likes our treats and that they help you taking care of him.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

Rated 5 out of 5 stars
Ruby Reese logo

Reply from Ruby Reese

Hello,

Thank you for the review! We appreciate your feedback.
We are delighted, that the dogs love the treats.

If we can do anything else for you or if you have questions please do not hesitate to contact us via the contact form on our website.

Kind regards
Chris
Ruby Reese

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look