My watch Rolex daytona rosegold classic M101 rubber b white rug has a small dimple on it, I found it during installation, but l thought I wouldn't be able to see it after installation, but I'm a lit... See more
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Absolutely the best!!!!! Great experience every time I have been into there office. It’s a joy to come by and see what options they have.
Purchased a rubber strap for Submariner, from UK, online. Simple to navigate the website, find the right strap and work out size. Took just two days to arrive (to UK) with full tracking details being... See more
Company replied
I ordered a white rubber strap for my Tudor Black Bay Pro (Opaline dial). I received the strap and promptly put it on my watch. The fit and quality are excellent; however, it's just too youthful... See more
Company details
Written by the company
The Ultimate Rubber Strap made in Switzerland by leaders in the watch industry. Recognized worldwide for quality and innovation.
Contact info
United States
- 305-771-2369
- info@rubberb.com
- rubberb.com
4.1
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Rubber B - Official
Hello Newfi,
Thank you for your review! We wish you much enjoyment of your Rubber B and thank you for being a valued client.
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Fast shipping great quality
Fast shipping, great quality product built to last. Feels like a different watch and saves the rolex band from scratches.
6 June 2023
Reply from Rubber B - Official
Hello Pat,
Thank you for sharing your opinion of the service and quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, having invented the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Reply from Rubber B - Official
Hello Todd,
Thank you for your review! We wish you much enjoyment of your Rubber B for Black Bay Heritage and thank you for being a valued client.
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
More than happy with the choice
Dispatch was rocket fast and the product arrived carefully packaged. My impression of the strap is mainly about high quality and stylish design that lives up to the watch itself.
4 June 2023
Reply from Rubber B - Official
Hello Stefan,
Thank you for the excellent review! We are very happy that you are enjoying your Rubber B and the matching luxury customer service that we aim to provide...
Have wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
I've bought a strap for my Rolex Sea…
I've bought a strap for my Rolex Sea Dweller Deep Sea and the product quality is superb. It perfectly fitted on my watch.
3 June 2023
Reply from Rubber B - Official
Hello Andre,
Thank you for your very detailed review! We hope you continue enjoying your Rubber B for Rolex Sea Dweller Deep Sea wherever your adventures take you!
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
It was a great strap loved it and would…
It was a great strap loved it and would definitely buy more
2 June 2023
Reply from Rubber B - Official
Hello Abdalla,
Thank you for your review ! We wish you much enjoyment of your Rubber B Strap and thank you for being a valued client.
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Reply from Rubber B - Official
Hello Robert,
Thank you for your very detailed review! We hope you continue enjoying your Rubber B and wherever your adventures take you!
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
i have rubber b and everest bands
i have rubber b and everest bands. i prefer the thin / more flexible design of the everest!
2 June 2023
Reply from Rubber B - Official
Thank you for your personal experience testimonial! You have an excellent eye for detail.
It is true that many various emulating brands have come along over the past decade as we have been launching our original innovations and integrations from scratch. However, nothing out there compares to the luxury manufacturing pedigree of our particular Swiss factory, and the attention to detail provided with regards to esthetic beauty and superior materials required. Rubber B clients such as you can rest assured that they always receive the true luxury value they are purchasing.
Thank you again and we wish you much enjoyment of your Rubber B!
Sincerely,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
It is a shame that after having paid…
It is a shame that after having paid EUR 250 for a band, you still have to guess the lenth of this band and cut it
1 June 2023
Reply from Rubber B - Official
Hello Gustavo,
We are very sad to see your low review here. Our straps are made at the same factory as Patek Philippe OEM straps, which is why our Classic Series uses the same universal sizing trenches. The Classic Series has been a popular strap for almost a decade, and we also offer the SwimSkin® Integrated Series, which comes in 6 sizes based on your link count.
Before cutting the strap, always reach us with your concerns in advance, so we can determine if there are other better options for you in our current or upcoming product lines.
Unlike most e-commerce websites these days, WE ARE AVAILABLE FOR IMMEDIATE LIVE HUMAN ASSISTANCE VIA TELEPHONE M-F/ 9-5 EST, and we also answer emails the same day.
In any case, we hope you enjoyed the customer service experience we provided you, our valued customer. Your order was shipped out the same day you placed it June 2nd, and arrived at your door with a live UPS tracking number just three days later. June 5th :)
Yours Truly,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
B is for BEST
Your straps are unrivalled in the strap market. Superior in every aspect. Saying that, i would like to see different sizes to accommodate smaller wrists.
31 May 2023
Reply from Rubber B - Official
Hello Mohammad,
Thank you for your review! We wish you much enjoyment of your Rubber B and thank you for being a valued client.
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
My issue was not the band, it was the jeweler I chose to install it. A new band is now perfectly fitted. Thanks.
I had heard some very positive feedback on your company. I ordered a band from my sky dweller 42 mm, but when the jeweler tried to install it on my watch, it did not fit. Therefore, the jeweler had to cut the band to try and make it fit, but it did not work. I am now out of the $300 I paid for your band. Unfortunately, I did not have a good experience with your company.
30 May 2023
Reply from Rubber B - Official
Hello Brad,
It seems that you are having a misunderstanding about the product. Rubber B straps are sold in many Official Rolex Boutiques because each strap reference is specifically designed to mount its CORRECT intended watch model flawlessly. The strap you ordered is only compatible with LEATHER STRAP models of Sky-Dweller. So if you have any other bracelet type, then the strap will not fit it, as is clearly stated on the product page.
We were not able to locate any emails from you or notes on your account about a phone call. Unlike most e-commerce websites these days, WE ARE AVAILABLE FOR IMMEDIATE LIVE HUMAN ASSISTANCE VIA TELEPHONE M-F/ 9-5 EST, and we also answer emails the same day. Your statement, "I did not have a good experience with your company," is not accurate because you never once reached out to us about any of this.
Regarding having to cut your strap in order to fit your watch properly, that is never necessary for a Rubber B strap, as is written in the FAQ section accessible from the large FAQ black box in the email receipt you received.
We share your frustration and are sad to hear that you purchased the incorrect strap, allowing an installer to modify it without first contacting us for support. FYI: Our showroom is located in Miami Beach, Florida and is open for appointments M-F / 9-5 as well. If you are ever going to be in the area, feel free to call for an appointment where you will be able to view and purchase the correct product for your watch and also have it installed complimentary by our Swiss technician.
Sincerely,
Customer Service
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Great service
Great service
Quick and responsive
Band didn’t work unfortunately, but the service was great.
30 May 2023
Reply from Rubber B - Official
Hello Tallel,
It was our pleasure to assist you. We truly appreciate you taking the time to leave your review and that your service experience so far has been up to expectations. :)
Wishing you much enjoyment!
Sincerely,
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, having invented the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Excellent quality and fitment.
29 May 2023
Reply from Rubber B - Official
Hello Rameez,
Thank you for sharing your opinion of the quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, having invented the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Excellent strap replacement
Excellent replacement for the stock strap. Could not be happier.
28 May 2023
Reply from Rubber B - Official
Hello Chad,
Thank you for your review! We wish you much enjoyment of your Rubber B and thank you for being a valued client.
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
received rubber b strap very nice look…
received rubber b strap very nice look soft touch days user comfortable well done i like it.
27 May 2023
Reply from Rubber B - Official
Hello
Thank you for sharing your opinion of the quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, having invented the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Goods arrived as described and in very…
Goods arrived as described and in very good time
Nicely packaged
23 May 2023
Reply from Rubber B - Official
Hello John,
Thank you for your review! We wish you much enjoyment of your Rubber B and thank you for being a valued client.
Have wonderful day.
RB Customer Service Team
🇨🇭❤️🇨🇭
Black Bay Chrono black/red strap
I ordered a black and red strap for my Black Bay Chrono. It looks like it should have been made this way!!
I used another clasp from my spare Black Bay leather strap. I am incredibly pleased with the results. The strap is very comfortable and makes the watch feel elevated. Rubber B shipped fast and I received the strap in less than 24 hours.
My only suggestion would be to reduce the spacing ever so slightly and add some more fine tuned flexibility with sizing.
24 May 2023
Reply from Rubber B - Official
Hello Adam,
Thank you for the excellent review! We are very happy that you are enjoying your Rubber B strap for your Black Bay Chrono and the matching luxury customer service that we aim to provide...
Have wonderful day.
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Bought for my son
Bought for my son. He is picky. The red line made it for him (the second hand and the chrome hands are subtle red on his Omega Seamaster Chrono 41.5.)
23 May 2023
Reply from Rubber B - Official
Hello Jeff,
You have an excellent eye for detail! Thank you for your wonderful review of the Rubber B for the Omega Seamaster :-)
We wish you much enjoyment of your Rubber B!
Yours Truly,
RB Customer Service
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Reply from Rubber B - Official
Hello Florin,
It was our pleasure to assist you. We truly appreciate you taking the time to leave your review and that your service experience so far has been up to expectations. :)
Wishing you much enjoyment!
Sincerely,
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, having invented the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
This company resolved my issue with ease!!!
I had an issue with the band fitting my Rolex SeaDweller. I called Rubber B and they walked me through it.....and best of all, they answered the phone and were thoroughly engaged and passionate about the product and me as the customer! This is truly an awesome company and will use them again!
31 May 2023
Reply from Rubber B - Official
Hello Mike,
Thank you for sharing your opinion of the service and quality product you have come to experience from Rubber B. We truly appreciate you taking the time to share your thoughts with others.
Best Wishes,
Your Customer Service Team at Rubber B
🇨🇭❤️🇨🇭
Celebrating the Rubber B ten year anniversary, having invented the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
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