RPM Plumbing & Heating Limited Reviews 

507
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of plumbing and heating services provided. Customers frequently praise the friendly, polite, and professional attitude of the staff, noting that engineers make interactions extremely pleasant and reassuring. Engineers arrive promptly at short notice, complete complex repairs and installations efficiently, and always leave work areas exceptionally clean and tidy. However, some people also noted that the company offers great value for money alongside very reasonable and transparent prices. Consumers frequently emphasize the reliable, prompt communication and trustworthy ongoing maintenance support received over years of loyal service.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting excellent workmanship from start... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Price

Users describe positive interactions with price, consistently reporting fair costs and reasonable rates for... See more

Response time

Consumers appreciate the positive response times, highlighting efficient and super fast communications.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. Plumber
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(507)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick response

The response time from phone call to arrival was quick and the problem was soon sorted.

12 January 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our biggest reward. Thanks for your review! What could we have done better to reach five-stars?

Rated 5 out of 5 stars

helped me out came out the day I got in…

helped me out came out the day I got in touch and was very professional fixed the problem and serviced the boiler am very please with the service

10 January 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our work. Thanks for your fantastic review!

Rated 5 out of 5 stars

Good honest and reliable company

It was -5 outside and our 20 year old boiler was making some strange noises, before giving up completely. I contacted RPM at 8am and despite being overwhelmed with work due to the cold snap, arrived at lunchtime to take a look. The parts we needed were available straight from the van, so all fixed and boiler serviced at the same time. He kept the price down by only replacing what was needed. I wouldn't hesitate to recommend RPM to anyone.

3 January 2025
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your kind words inspire us to keep delivering great service. Thank you for your review!

Rated 5 out of 5 stars

Boiler installation was great

Boiler installation was great. Very clean and tidy. Great set of workmen

8 December 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is the best reward for our efforts. Thanks for your amazing review!

Rated 5 out of 5 stars

Great service

Great service, good value, highly recommend

17 November 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is greatly appreciated. Thanks for your support and trust in RPM!

Rated 5 out of 5 stars

They made my job a proratery

They was there as soon as they could and did a excellent job

14 November 2024
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Reply from RPM Plumbing & Heating Limited

We’re so grateful for your positive review. Thanks for letting us know we’ve done well!

Rated 5 out of 5 stars

Professional

Professional, considerate and knowledgeable. Excellent service and fair prices. Definitely recommend

17 November 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for taking the time to leave such great feedback. We’re so pleased to help!

Rated 5 out of 5 stars

Needed a central heating system and…

Needed a central heating system and boiler service doing quite quickly. Rpm did it the very next day. Fast and friendly service, will definitely use again 👍

15 November 2024
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Reply from RPM Plumbing & Heating Limited

Your trust and positive feedback mean so much. Thanks for letting us assist you!

Rated 5 out of 5 stars

Prompt and cost Effective

Prompt, professional deployment of repair solution. Tidy up after job very good.
Explanation provided as to cause of leak and how it was repaired.
Very happy with a cost effective result.

14 November 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so glad to have exceeded your expectations. Thanks for your support!

Rated 5 out of 5 stars

The Boiler Service.

The service of our Boiler was done in a most efficient and professional way.

2 November 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s always rewarding to hear from happy customers. Thanks for the five stars!

Rated 5 out of 5 stars

on time and proffesional

Tidy and professional removing of old boiler and replacing it with new, very happy with service

24 October 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our success. Thanks for letting us know we did a great job!

Rated 5 out of 5 stars

Great Experience

Called on Tuesday with a boiler that wasn't maintaining heat, sent a few photos on WhatsApp. Guys came out Friday, fixed it in 45 minutes, for the quote that was given on the Tuesday. Price was low as well and I was expecting more. On top of that the guys were extremely nice and had a bit of a chat with them. They got our heating working quickly, cheaply, and had good banter, what more do you want?

25 October 2024
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so glad you chose RPM Plumbing and Heating. Thanks for your great review!

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent. Responded promptly, gave me an idea of the potential issue and a choice of appointment times. Followed up with text nearer the time. Was punctual, friendly and fixed the problem for a fantastic price. Very pleased.

22 October 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your support and positive feedback are truly appreciated. Thank you for your review!

Rated 5 out of 5 stars

A very good service by a friendly…

A very good service by a friendly respectful team.High standards and a efficient service.I highly recommend.

3 October 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is the best reward for our efforts. Thank you for your kind words!

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