RPM Plumbing & Heating Limited Reviews 

508
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of plumbing and heating services provided. Customers frequently praise the friendly, polite, and professional attitude of the staff, noting that engineers make interactions extremely pleasant and reassuring. Engineers arrive promptly at short notice, complete complex repairs and installations efficiently, and always leave work areas exceptionally clean and tidy. However, some people also noted that the company offers great value for money alongside very reasonable and transparent prices. Consumers frequently emphasize the reliable, prompt communication and trustworthy ongoing maintenance support received over years of loyal service.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting excellent workmanship from start... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Price

Users describe positive interactions with price, consistently reporting fair costs and reasonable rates for... See more

Response time

Consumers appreciate the positive response times, highlighting efficient and super fast communications.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. Plumber
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(508)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good service by a friendly…

A very good service by a friendly respectful team.High standards and a efficient service.I highly recommend.

3 October 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is the best reward for our efforts. Thank you for your kind words!

Rated 5 out of 5 stars

Quality service.

On time, knowledgeable, methodical and very pleasant too. Really helpful and good communication.

29 September 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our service. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Great service

Great service

3 October 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is greatly appreciated. Thanks for letting us know we did a good job!

Rated 5 out of 5 stars

Excellent service and reliable ,

Excellent service and reliable ,
highly recommend

3 October 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re thrilled to know you’re happy with our service. Thanks for your wonderful review!

Rated 5 out of 5 stars

Fitting of new boiler

Very good fast efficient good overall service by knowledgeable engineers

27 September 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our priority, and we’re so pleased to see your positive feedback. Thanks!

Rated 5 out of 5 stars

Professional and honest

Richard came on the day he said he would with an accurate time slot. He identified the problem and replaced the needed parts for the boiler. Fifty minutes work in poor light. An honest price and a nice chap.

24 September 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your positive experience is what we aim for every time. Thank you for your kind words!

Rated 5 out of 5 stars

Brilliant service

Having no hot water or heating we contacted RPM. Within 2 days we had a new boiler and hot water/heating. They were quick and very professional. Moe than happy with the service we received and will definitely use them again. Thanks Team RPM

19 September 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your glowing review! It’s wonderful to know you’re happy with our work.

Rated 4 out of 5 stars

Replacement boiler

Installed on date promised in efficient and professional manner.Explained all the controls and left the site clean and tidy.

6 September 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks George, it sounds like you were really happy with us, fantastic! What else could we have done to make your review a 5 star?

Rated 5 out of 5 stars

Replacing the Old Boiler

Quick, tidy and friendly

4 September 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted you’re satisfied with our service. Thanks so much for your review!

Rated 5 out of 5 stars

Excellent service

Rich is always so efficient and I trust him to do a good job. Would highly recommend him!

22 August 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your kind words are greatly appreciated. Thanks for your fantastic review!

Rated 5 out of 5 stars

Issue dealt with quickly.

Issue dealt with quickly.

Thank you!

18 August 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our top goal, and we’re thrilled to see your five-star review. Thank you!

Rated 5 out of 5 stars

Great service

Great service, very professional sorting out boiler maintenance and repairing leak to toilet, would highly recommend

12 August 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your kind words and your five-star review. It’s a pleasure serving customers like you!

Rated 5 out of 5 stars

A well done job

Polite, good workmanship and completed no fuss!

25 July 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your review! Your satisfaction keeps us motivated to do our best.

Rated 5 out of 5 stars

Great work

Great work, great company which I would recommend to anyone.

16 July 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted to hear you’re satisfied with our service. Thank you for the fantastic review!

Rated 5 out of 5 stars

Excellent!!

Great people, great work

23 July 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your five-star rating! Thank you for letting us serve you.

Rated 5 out of 5 stars

RPM professional service

Richard at RPM fitted my short notice request for a boiler service within two days of my notification. He was professional and thorough in the way he worked.

23 July 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you had a great experience! Thanks for sharing your thoughts.

Rated 5 out of 5 stars

Having a new kitchen and extension

Having a new kitchen and extension. Every issue l have had they have sorted straight away. The team is amazing and can only recommend them for any job big or small

22 July 2024
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s wonderful to know you’re happy with our work! Thanks for your feedback and your trust

Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, honest, very reliable, reasonably priced with brilliant workmanship.

12 July 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your kind feedback! It’s always our goal to deliver exceptional service.

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