This was my first time ordering online from rough cuts. The website was easy to navigate through, the order i placed for my gran daughter, arrived quite quickly, and the query i had was dealt with pr... See more
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I've found the staff and service very good.. considering the order was put in over the Easter holiday weekend it was acted on promptly and we got our uniform in time once they resumed after the break,... See more
Excellent customer service. I called and enquired before ordering, then placed my order online as store is closed until 12 April. A staff member called me back after receiving order having noticed tha... See more
Staff in store are rigid and unhelpful. Select items only available online and not in store. Purchases made online cannot be returned in store. Receipt missing from package delivered and staff refused... See more
Company details
Written by the company
Rough Cut Casuals is the Online Store for the School Uniforms business that has been our passion for the last twenty five years. During that time we have perfected all the items of the school uniform and accessories. We now invite you to Experience our Quality.
Contact info
United Kingdom
- roughcutcasuals.co.uk
4.4
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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fast delivery good service
4 July 2024
SCHOOL UNIFORM
Excellent customer service
Fast delivery
Staff friendly and helpful
Excellent quality of products
19 June 2024
There are no communication no email…
There are no communication no email mono account we didn’t hear any follow-up message. Nothing that wasn’t good and the boy needed disclose for school Monday so it wasn’t a good one.
31 May 2024
Reply from roughcutcasuals.co.uk
We are very sorry for your experience, please share your order number to investigate your complainant.
email to: michael@magicgroup.co.uk
Very prompt delivery and high quality…
Very prompt delivery and high quality uniform! Brilliant service from start to finish.
13 May 2024
Reply from roughcutcasuals.co.uk
Thank you, very much , much appreciated
Customer Care
Great service
I liked the service because they contacted me to make sure which item is available and properly ordered. It was excellent.
8 May 2024
Reply from roughcutcasuals.co.uk
You are most welcome. We endeavor to make buying online as user friendly as possible.
Kind regards, Customer Care
Helpful and efficient
I called the shop and staff were very helpful and also a quick delivery.
Thank you
8 May 2024
The delivery was so fast,but among the…
The delivery was so fast,but among the 3 white polos i ordered,the one for my 5years old boy was old.The white was not as sparkling as the other two.It almost cause a fight among my kids because no one wanna take the milk old one.I felt so bad but what can i do
8 April 2024
great service
8 March 2024
The plimsoles that came where nothing…
The plimsoles that came where nothing like the ones like the ones on the picture advertised so am returning as not what I ordered
9 February 2024
Delivery too late
13 February 2024
Quick delivery
12 February 2024
Very good service.
29 January 2024
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