Ross and Richardson Reviews 

I was sold a joint life Insurance policy, the customer representative was good at selling but as soon as it is done, they ignore all your emails and phone calls.

I was told that Lucy Allen will contact me to complete the trust documents when she called she said there was an error with our policy and that was the last I heard from her. it's going 2 months since I have been missold the wrong insurance policy and they have refused to amend or let me know what the error is.

I will not recommend the company as they do not complete their sale and leave you chasing with no response.

Lucy was very helpful and called on time as agreed.

Lucy was super helpful and extremely patient with us. Helped breakdown some confusing terminology and explain everything in a simple way.

Lucy was very helpful and knowledgeable with helping complete the forms, I felt very reassured I was in safe hand with dealing with my requests many thanks again Lucy regards Paul

The girl I spoke to explained everything well and was very polite and friendly

Anthony coe was very helpful talked me through everything and found me a great deal better than I have now. Now I have peace of mind knowing something will be left for my children to for same price I was paying before I would 100 percent recommend thank you Anthony.

Donna and Simon was very helpful in helping me find a better deal for my life insurance. They explained things so I could understand what they meant if I didn't know.

Simon is always very helpful and explains everything we need to know.

Anthony was thorough and explorative. Very helpful.

Lucy Allen has been patient in waiting for me to find the time to call her as I was busy working till late,and when I did find the time to call Lucy was very helpful and understanding thank you.

Really friendly, knowledgeable and sensitive staff who guided me to the right product for me.

Lucy was very polite, patient and informative.

I appreciate that everything was done quickly and promptly and saved me time.
I felt my best interest was taken at heart.
Simon advised me well so I didn’t have to spend hours researching.

Skye & Donna were excellent & found me a better deal on my insurance than I thought I could get

After being mislead on my previous life insurance policy, the lovely chaps Anthony and Alfie helped me find a new policy that will benefit me more in the long run and also give me other options if the worse should ever happen. They talked me through things I was unsure of and helped choose the best policy for myself. Thanks again for the top notch customer service!!

Skye was very patient and kind. She took her time to explain everything that I needed to be addressed and responded well to my queries.

Genuinely looking out for my best interests, both representatives were patient and understanding.

I'm are very happy with Ross Richardson phone call, I'm think he is very helpful and great person