Rose & Josie Reviews 

50
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I ordered a bag for my mother for Mother’s Day, not sure if she would like it or not, and she loves it! She now has a pocket for everything and can keep organized! The bag also looks great and is made... See more

Rated 5 out of 5 stars

I absolutely LOVE my handbag 1) the color (blue) is transitional & very attractive. I get many compliments on the color. 2) COMPARTMENTS!! Oh my word, this purse is the bomb!!I am so organized! E... See more

Rated 1 out of 5 stars

I purchased 2 handbags from R and J, one for myself and 1 for my daughter. I read the return policy just in case. My daughter didn’t like the bag for practical and aesthetic reasons. It was never used... See more

Rated 4 out of 5 stars

I love this pocketbook! It keeps my wallet & key safely in the zippered compartment while allowing easy access to less valuable items such as sunglasses, lipstick, etc. Well made, although would hav... See more

Company details

  1. Fashion Accessories Store

Written by the company

Before Rose&Josie, you couldn’t find a simply designed, affordable bag made from quality material. If it was simply designed and affordable, the bag felt and looked cheap. We make the bag everyone already knows they want and make sure the bag give them the most bang for their buck. We are a small yet motivated company specializing in sustainable fashion, with the passionate belief that your style can be elegant AND kind! We feel that quality should be a right, not a luxury. All of our bags are carefully tested to insure such. Beautifully & ethically made, we strive to give our customers peace of mind knowing that they not only look good but are doing good too.


Contact info

3.9

Great

TrustScore 4 out of 5

50 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(50)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I recently purchased The Clara bag…

I recently purchased The Clara bag specifically for the various outside zippered compartments. The compartments are so shallow, they are worthless for holding any thing except the smallest of items. I requested a refund. They suggested if I still wanted to return the purse I would be paying international charges and most likely the return would be “lost” in shipment. Resulting in no refund.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing. I love my purses in green and off-white! Just as described in words and photos. Perfect size, compartments great...I've received many compliments as well.
Thank you so much!!!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Best purse!!!

Love, LOVE this purse with all the compartments!! Love it so much that I purchased four (4), black, gray, burgundy and a lighter blue. Well made for the price! Great buy. Great company to work with, also. Very, very happy with my purchases. Date of experience below, I cannot give an exact date since I purchased 4 at different times.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Love

Love, love, love my new purse from Rose & Josie. Just the right size and has a middle section that us a safe place to put your valuables. Going to order another color. ONLY suggestion is to make the handles a couple inches longer.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

I like the bag

I like the bag. Didn't think the handles would hold up but they are perfect. Easy on the shoulders and holds stuff evenly because of the way the pockets are made. I give it 5 stars.

19 March 2025
Unprompted review
Rated 1 out of 5 stars

I was very disappointed with the Clara…

I was very disappointed with the Clara bag. It looks and feels very cheap, the pockets are too shallow, and it makes sounds like it’s lined with plastic when I handle it. The zippers separate when I zip or unzip. I carried this purse for a few hours one day, but did not like it at all! Can I return this?

15 January 2025
Unprompted review
Rated 1 out of 5 stars

On 11-26-24 I received an email…

On 11-26-24 I received an email confirming my order of a purse. My credit card was charged on this same date. On 11-28-24, I received a second email telling me my order was "on the way." It is now 1-14-25 and I have yet to receive my order. I have been patiently waiting, but at this point I am very disappointed! I was truly excited about this purchase.

26 November 2024
Unprompted review
Rose & Josie logo

Reply from Rose & Josie

Hi Kathy,

We're truly sorry to hear about your experience. We understand how frustrating it must be to wait so long for an order, and we sincerely apologize that your purse was lost in delivery.

We've already sent you an email to resolve the issue and ensure you receive the best possible solution. Please take a moment to check your inbox (and spam folder, just in case), as we want to make things right for you.

We appreciate your patience and understanding, and we're here to assist you further if needed.

Warm regards,
Haley
Customer Support Team

Rated 5 out of 5 stars

I absolutely love my pocketbooks

I absolutely love my pocketbooks, and I ordered every color you have listed which I have received. I have looked for a long time to find a pocketbook that meets all I've been looking for! Thank you for a great product!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

I love my purse

I purchased the Clara bag in burgundy. I love the color. It’s a nice size and holds everything I need. The compartments help keep everything organized.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Love all the pockets

Love all the pockets

9 January 2025
Unprompted review
Rose & Josie logo

Reply from Rose & Josie

Hi Mary,

Thank you so much for your lovely review! We’re delighted to hear that you love all the pockets—having the right organization really makes a difference, doesn’t it?

As a token of our appreciation, we’d love to send you a little gift. Please reach out to us at support@roseandjosie.com so we can arrange this for you.

Thank you again for your support, and we hope you continue to enjoy your bag!

Warm regards,
Haley

Rated 5 out of 5 stars

Upon receipt of my Clara bag

Upon receipt of my Clara bag, I found it to be just as described in the ad and exactly what I was expecting. I am one who likes organization of my bag so that things can be placed where I want them to avoid searching and dumping out things. I like the quality of the leather and overall I am very pleased with the bag, so pleased that I ordered another one in a different color.

8 January 2025
Unprompted review
Rose & Josie logo

Reply from Rose & Josie

Hi Barbara,

Thank you so much for your glowing review! We’re thrilled to hear that the Clara bag met your expectations and that its design suits your organizational style. It’s wonderful to know you appreciate the quality of the leather and are so pleased with your bag that you’ve ordered another in a different color—what a compliment!

As a token of our gratitude, we’d love to send you a little gift. Please contact us at support@roseandjosie.com so we can arrange this for you.

Thank you again for your support, and we hope you continue to love your Clara bags!

Warm regards,
Haley

Rated 1 out of 5 stars

When I received my purse I was…

When I received my purse I was disappointed in the quality. No instructions on how to return it and get a refund. I contacted Rose & Josie. Had to take a picture of everything. They reviewed and said no refund. If I knew this product was coming from China I would not have ordered it. Poor customer service.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

First saw your ad on Facebook and…

First saw your ad on Facebook and immediately drawn to this purse offered in various colors.Bought myself a Christmas gift and was thrilled to receive it and use it daily! Now thinking of buying myself another one( early birthday present)

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Great purse with one suggestion

hello, the purse got here in good time, and in good condition. The quality of the purse is great. I only have a suggestion, based on a couple of weeks of usage.
It would be more useful to me, if the outside zipper pockets were extended to the bottom of the purse. I carry lots of stuff and such a shallow pocket limits what it can be used for. That would go for the outside pockets on both sides of the purse.
Again, the purse is beautiful, but wish these pockets were deeper. My husband carries my heavy purse for me and he thanks you for a shoulder strap that can be adjusted out to fit over his shoulder.
Be blessed, Lorraine Thornton

27 December 2024
Unprompted review
Rose & Josie logo

Reply from Rose & Josie

Thank you so much for your thoughtful 5-star review, Lorraine! We're so glad to hear that you're happy with the quality of the purse and that it arrived in great condition. We truly appreciate your feedback, especially your suggestion about the outside zipper pockets. It's an excellent idea, and we'll definitely take it into consideration for future designs.

We also love that your husband finds the adjustable shoulder strap helpful—comfort is key! Thank you again for sharing your experience, and we hope you continue to enjoy your beautiful purse. Be blessed!

Rated 5 out of 5 stars

More Than Expected

The product was more than I expected. I knew from the Face Book ad that this bag could really work for me. The design had enough pockets, the feel of the leather, the size, weight and color were perfect.

22 November 2024
Unprompted review
Rose & Josie logo

Reply from Rose & Josie

Thank you so much for your wonderful 5-star review, JK! We're thrilled to hear that the bag exceeded your expectations and that you love the design, leather feel, size, weight, and color. Your feedback means a lot to us!

As a token of our appreciation, we’d love to send you a little gift. Please feel free to contact us at support@roseandjosie.com, or if you prefer, I can send a request for your details. We look forward to hearing from you and hope you continue enjoying your new bag!

Thanks again for sharing your experience!

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