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Rope Source Reviews 553

•
TrustScore 5 out of 5

4.8

Fabric Product Manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that they found exactly what they needed, often after a long search. People frequently highlight the quick delivery service and the ease of placing orders, with many appreciating the regular updates and efficient communication. The overall service is described as brilliant, with consumers finding the website easy to navigate and the products well-priced. However, some customers also noted occasional issues, such as receiving the wrong color or item, or experiencing delays in production or delivery. A few other people also felt that the courier service used was not always satisfactory, with packages being left in inconvenient locations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Customers consistently praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed and... See more

Quality

Consumers find quality to be positive, with many praising the excellent quality of products like washing... See more

Service

Users describe positive interactions with service, consistently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been searching for original sash cord for weeks, but was offered only inferior cord with polyester core. Then I found this wonderful company who had just what I needed, Excellent quality, qu... See more

Rated 5 out of 5 stars

Easy to find what I was after on the website, I bought plain white cotton macrame twine that was on offer as only just starting to learn. Easy to place order, received email notifications providing... See more

Rated 5 out of 5 stars

Once again great service and great quality products. One of the ropes I ordered was out of stock but I was contacted immediately and offered a similar replacement, or the option to wait for new stock.... See more

Rated 5 out of 5 stars

I was looking for organic, natural fibre rope to repair to a split branch in an ornamental tree which also needed to look good. Rope Source have ropes in a large number of sizes and materials and I fo... See more

Company details

  1. Fabric Product Manufacturer
  2. Fabric Wholesaler
  3. Manufacturing Service

Written by the company

Rope Source is an online retailer specialising in ropes, twines and cords, proudly rooted in the heritage of James Lever and Sons - family ropemakers now in their sixth generation, established in Bolton, England in 1856. We pride ourselves in our industry leading knowledge and the quality of our products, offering an extensive range of ropes, twines and cords for a wide range of applications. Whether you are looking for a clothesline for your garden, twines for crafting or bungee cords to tie down your load, we have an unrivalled range of cordage products to choose from. We can also offer bespoke and custom orders, so if you can’t see what you’re looking for on our website, please contact our experienced sales team to discuss your requirements and we can identify the samples you send, recommend a suitable alternative and even produce it to your requirements. We aim to dispatch all orders placed before 1pm on the same day of purchase from our Bolton factory when in stock and we offer both a standard 2-3 day and a next day shipping service. Our opening hours are Monday–Friday 9am to 5pm. Thank you for visiting our Trust Pilot page. We hope the reviews you find here will give you the confidence to shop with us.

Contact info

  • Unit 18, Morris Green Business Park, BL3 3PE, Bolton, United Kingdom

  • rope-source.co.uk

4.8

Excellent

TrustScore 5 out of 5

553 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordered various ropes and twines…

Ordered various ropes and twines .Prompt delivery...Excellent range of products,,website easy to use and select items.First occasion of placing an order with company ..,,Impressed..

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Great quality rope

I ordered a 10m x 32mm rope direct from Rope Source.
The delivery was excellent, it arrived the next day.
I had to phone the company after I'd ordered it as I realised the billing address was wrong. This was rectified straight away and an up to date invoice sent to me.
The rope is brilliant quality too. I would highly recommend this company.

24 July 2025
Rated 5 out of 5 stars

Very helpful staff

I made a mistake in my order, and they responded to my request for help to sort it out quickly. I then received the correct order in a timely manner. I have yet to make use of it, but feel sure it will be just right.

21 July 2025
Rated 3 out of 5 stars

Ian a little disappointed in the rope I…

I am a little disappointed in the rope I purchased, it is a lot whiter than the image on the website and it does want to unravel more than other ropes I’ve used when splicing. The service from the company was good, I probably made the wrong choice in the product I purchased

8 July 2025

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