My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... See more
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We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Authorised dealer with expert support
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, United Kingdom

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Dealing with Ron Smith was very reassuring. did everything they said they would, best prices, delivered on the day they said they would, on time. very informative when the ride on mower was delivered. exceptional value. would always trust them in the future.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
Site easy to navigate. Found the item I required quickly. Easy ordering. Excellent service.

Reply from Ron Smith & Co Ltd.
Easy website and good communication about dispatch of the parcel etc. My sister is delighted with the garden fork thankyou!

Reply from Ron Smith & Co Ltd.
Easy to order and super fast delivery, great product , my grandson absolutely loves his toy lawnmower

Reply from Ron Smith & Co Ltd.
Excellent communication, satisfactory delivery and a quality product. All very satisfactory.

Reply from Ron Smith & Co Ltd.
First Class Service very polite and helpfull staff. Quick delivery of items purchased. Many Thanks.

Reply from Ron Smith & Co Ltd.
Very good website allowed me to find and order the part I required for my Sthil FS55. Delivered very quickly and FS55 back up and running

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
Easy ordering. Website is well organised and items were easy to find. Kept fully informed as to the progress of the order and the goods arrived as predicted. Would use again.

Reply from Ron Smith & Co Ltd.
Excellent service all through and really great installation by Ian who went through every aspect

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
Very prompt dispatch and subsequent delivery of items. Kept informed of progress throughout.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
Item was on back order, but I was kept up to date. Once in stock delivery was next day.

Reply from Ron Smith & Co Ltd.
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