Rondor Swiss Reviews 

82
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Rondor, la boutique en ligne avec une sélection de produits tendance et du quotidien à prix malins. Livraison rapide et achats sécurisés.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(82)

82 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just don’t buy from them. Terrible customer service.

UPDATE: I STILL don’t recommend this vendor. If I could give zero stars I would. After receiving their reply to my review below, I sent another email as instructed including ‘Trustpilot’ and my order number in the subject line and I received no response at all.

Don’t buy anything from them that you need within a month. Ordered two items. Shipping took weeks and I had to find an alternative before they arrived. Requested a return and received an initial email asking me for photos of the items (presumably to demonstrate that they were still in good condition). I sent them photos and was advised I would receive instructions on how to return the items in another email. Never heard from the company again, even after multiple attempts to contact them via email. Tried the phone number on their website, but it was disconnected.

19 August 2026
Unprompted review
Rondor Swiss logo

Reply from Rondor Swiss

Hello,

we are sorry that you were not completely satisfied with your experience with Rondor-Swiss. Could you please send us an email and include "Trustpilot" in the subject line? I will personally take care of your request so that we can find a satisfactory solution together.

Jean-Louis
Customer Service Manager
Rondor-Swiss

Rated 1 out of 5 stars

Scam, they do not return your money. Dropshippers

Terrible dropship experience that turned into a scam.
Ordered a product of 100 francs, misleading images and description. Got delivered after 4 weeks China. Dropshipped. Inmediately informed them I wanted to return the item. I sent 6 emails, none of them were replied to. Scam.

29 June 2026
Unprompted review
Rondor Swiss logo

Reply from Rondor Swiss

Hello,

we are sorry that you were not completely satisfied with your experience with Rondor-Swiss. Could you please send us an email and include "Trustpilot" in the subject line? I will personally take care of your request so that we can find a satisfactory solution together.

Jean-Louis
Customer Service Manager
Rondor-Swiss

Rated 1 out of 5 stars

Very poor china product

Very poor china product. It isn’t worth for money and the delivery was very late almost 3 to 4 weeks. I won’t recommend to anyone.
Very disappointing.

4 August 2026
Unprompted review
Rondor Swiss logo

Reply from Rondor Swiss

Hello, we’re sorry to hear that your experience was not satisfactory.
Please contact us at contact@rondor-swiss.ch with your order number so our team can assist you.

Rated 1 out of 5 stars

It is outrageous that not only is…

It is outrageous that not only is Rondor Swiss still operating, but review platforms continue to publish positive reviews that give consumers a false sense of trust.
How many more people have to lose their money before someone takes responsibility? Every positive review that remains online helps attract new customers who may become the next victims.
If a company repeatedly accepts payment without delivering the goods or responding to its customers, this is a matter that deserves immediate attention from consumer protection authorities and, if warranted, law enforcement.
Review platforms also have a responsibility. Continuing to display overwhelmingly positive reviews while numerous customers report serious problems is misleading and raises serious questions about the reliability of those ratings.
I will be filing formal complaints with the appropriate authorities and will continue to report this matter wherever possible. Consumers deserve honest information, not a polished image that hides repeated complaints. Those responsible should be investigated and, if any wrongdoing is established, held fully accountable under the law.
I sincerely hope that no one else has to go through the same experience.

10 July 2026
Unprompted review
Show reviews in all languages. (82 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look