Romans International Reviews 474

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and friendly approach, making the car buying and selling process effortless. Many highlight the excellent service and communication throughout, noting the efficiency and ease of their overall experience, often finding competitive prices for their vehicles. However, some customers were dissatisfied with the after-sales service, citing issues like slow responses or unresolved mechanical problems after purchase. A few also mentioned discrepancies in vehicle descriptions or service history, and one customer experienced a significant price reduction during a sale-or-return agreement.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Product

Customers had positive experiences with product. Many reviewers praised the cars they purchased, describing... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe the process as... See more

Price

Reviewers highlight positive aspects of price. Many customers found the prices offered for their cars to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought & sold a few cars through Romans over the last ten years and have never had any problems with the purchase or selling with Kristian your sales guy ! Everything has been done smoothly & e... See more

Rated 5 out of 5 stars

I dealt with Tom. He has great knowledge of the Industry and more importantly, very specific car knowledge to be able to price one off expensive cars. Car sold for a great price within 2 weeks. Clear... See more

Rated 5 out of 5 stars

It's easy to run our of superlatives when it comes to buying a car from Romans. Fantastic stock of cars all with a proven history. Sales (Stephen) was excellent, knowledgeable with no pressure tacti... See more

Rated 5 out of 5 stars

I recently sold a car (992 Turbo S Cabriolet) on consignment via Sarah Bonny at Romans, having bought and sold many cars from them over the Years, this was the first time I had ever actually consigned... See more


Company details

  1. Car Dealer

Information provided by various external sources

Romans International are the UK's leading Supercar Dealers with the very finest selection of used performance cars for sale - Speak to us Today

Romans International

Written by the company

Passionate About Performance

Contact info

5.0

Excellent

TrustScore 5 out of 5

474 reviews

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Rated 5 out of 5 stars

First Class professional Service

Excellent customer service and product knowledge. The whole experience was exceptional from initial enquiry to my vehicle purchase. Will definitely be a repeat future customer ⭐️⭐️⭐️⭐️⭐️

1 May 2024
Rated 5 out of 5 stars

Romans International is an extremely up market destination with staff who care..

Romans International is an extremely up market car show room. It is a destination experience and for those lucky enough to live close at hand somewhere you have grown up with, never thinking it would be a day never to be forgotten when you walk inside.
From the moment you arrive you are treated with the utmost respect. No question is too silly they bend over backwards to provide an easy journey for your car purchase.

19 April 2024
Rated 5 out of 5 stars

Competent

Competent, efficient and professional service. I part exchanged my 296 GTB for a GTS and the process was super smooth.

1 April 2024
Rated 5 out of 5 stars

Good professional to deal with

I was very well and professionally looked after. Sarah had been very helpful, knowledgable and flexible with appointments knowing my hospital commitments can be unpredictable and rigid.
I had always admired M5 so having one so smart and high speck is a delight. By the way, I had my first car from Romans in 2005 😊

3 April 2024
Rated 5 out of 5 stars

Excellent customer service

Stephen and Mike made the purchase of my new car super straight forward from the minute I spoke to them. Super customer services, and flexibility throughout the experience!

5 April 2024
Rated 5 out of 5 stars

Fantastic experience selling my Porsche to Romans

I contacted Romans to request a quote to sell my Porsche. Brad discussed the car with me and we agreed on a price the same day and collected it the next day. Brad is very knowledgeable and professional. The experience was very smooth and straightforward. I have asked Brad to keep a look out for another car and I will be happy to deal with Romans again.

22 March 2024
Rated 5 out of 5 stars

Great experience from Romans

This is the second car I have both bought and sold through Romans, and Kristian. Sensational, seamless experience from him and really pain free with regular updates and admin ball ache taken away - can't recommend Romans and Kristian enough, little rascal he is. Matt

14 March 2024
Rated 5 out of 5 stars

Brad and Sarah were a pleasure to deal…

Brad and Sarah were a pleasure to deal with. Very professional and knowledgeable about the car I bought.
This was the second car I’ve bought from Romans and I’d definitely happily deal with them again. Would thoroughly recommend them.

16 March 2024

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