Romans International Reviews 474

I had a fantastic experience with Romans, Stephen in particular was excellent, I could not have wanted for better customer service. Lucas

Great sales team great car

Sarah was fantastic, made it a great experience. Highly recommend

Everyone was very polite and Sarah dealt with everything very well. Super happy

Ben was a great help and extremely knowledgeable. Would always come back to Romans in the future.

I have sold several cars with Romans - both outright sale and SOR and they are one of the best in the business. The amount they spent on prepping cars makes me comfortable buying a car from them of any age and they prompt payment once they had sold my car on SOR was reassuring. Would always use them for the right profile of car and recommend them to any friends or associates.

Professional, easy to deal with and as ever, the cars are 110% as described. You can absolutely buy from these guys with mega confidence. I've been very lucky to own some amazing cars sourced from Romans....Great experience. Ben's a super star too

Brilliant experience

Recently purchased a car from Romans. One of the customer service I've received in a while. The whole process was stress free and enjoyable.

Special thanks to Stephen who looked after me who was absolutely fantastic. Perfect guy to deal with. Not at all pushy, but highly knowledgeable. Lovely guy and really helpful. Throughout the process was always on hand to help every step of the way and communicated well throughout the week. Very comfortable dealing with him and if I were to purchase again would be great to deal with him again as well as the Romans team.

Josh was very helpful and friendly too in appraising my car for part exchange and also on helping with questions about the car I was purchasing. Thank you

Julie too was very friendly and helpful throughout the process and lovely to deal with.

Great experience with Romans, much better than versus a main dealership.

Josh made the sale of my Porsche 992 GTS a very good experience. although I was sad to see it go!

Met with a very pleasant Sarah Bonnie very professional car was excellently presented made the choice of buying so much easier would have no hesitation on returning to Romans International in the future

I entered into a conversation with Romans not knowing where the outcome would lead me. I was introduced to Ben (one of the sales team there) by a coleague and recent customer. Ben was a pleasure to talk to about the cars in the showroom, and there was no pressure selling to sway me away from, or towards, any marque or model in particular. As he says, "...The cars sell themselves", and to be honest once in the showroom you are already in the spider's web. One does not need to be sold to, one just needs time to muse the options and have a knowledgable sales executive on hand for questions.
Once we had narrowed my options down I was offered a test drive, but opted instead for a test "ride" as a passenger with Ben, who knew how to operate the vehicles in his care safely, whilst impressing with their capabilities.
The answer to the question is "Yes", I ended up a customer, and even a few weeks later the team are still happy to be on call for any questions.
As I may have mentioned, no pressure selling, and a very pleasant experience from start to finish.
Thank you to the whole team at Romans, and I fear for my bank balance that I may be visiting you again in future.

I went from Bristol to Romans to purchase a car and the whole experience could not have been more enjoyable and easier. The selection of cars available was incredible. The car I had come to see was presented to an impeccable standard. My salesman, Ben, was fantastic throughout the whole experience with nothing being too much trouble for him, he was both thoughtful and professional. The receptionist was also very kind. The culture adopted appears to be one of the ‘customer first’ which makes a pleasant change. I would thoroughly recommend Romans and would use them for future car purchases without hesitation. Well done to all at Romans and my thanks to Ben!

Brilliant experience, great team & an awesome place too!
Thanks Tom & team.

Fantastic easy buying experience! Car bought unseen! Simple easy to deal with dealer. Would highly recommend and would buy and sell with them again!

Great people to do business with for past ten years

Great honest company to work with.

Recently sold a car to Romans and dealt with Tom. Whole process was professional, simple and without stress - perfect!
Took the car down to them, checked over and even got a tour of the showroom. Payment arrived immediately and no hassle whatsoever.
Wouldn’t hesitate in using again - either to buy from or sell to.
Just a shame they are so far from Cheshire!

Great friendly service. Thanks to the whole team

Very pleasant and professional sales person

Exceptional experience from the first call to the handover, I will definitely use Romans again.