Rolan Australia Reviews 

197
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent communication regarding orders, ensuring they are kept informed at every stage. Many people highlight the super-fast delivery and competitive pricing, often noting that products arrive promptly and in perfect condition. Reviewers appreciate the quality of the products, finding them to be exactly as described and often difficult to find elsewhere. However, some customers also noted issues with incorrect parts being supplied or significant delays in delivery, extending beyond the estimated timeframes. A few other people also felt that the quality of some units was average, with noticeable imperfections.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the items for being exactly as described,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick delivery... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good and competitive... See more

Order

People report positive experiences with order, highlighting the ease of ordering and payment. Customers also... See more

Quality

Customers had positive experiences with quality, noting that parts arrived on time and matched the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company provides great communication about your orders. The prices are the best around and delivery was fast. I would have left a review sooner however, I ended up in hospital for a while and rec... See more

Rated 5 out of 5 stars

Great company ordered 2 cans of mass airflow cleaner was keep informed at all stages of delivery. Superfast delivery and boxed with protection to safeguard any damage. Also best price.

Rated 5 out of 5 stars

I ordered online from Melbourne Tuesday evening and my items arrived on Thursday which was super fast. This was my first order from Rolan and I'm very happy and would buy from them again.

Rated 5 out of 5 stars

Easy to navigate website. Parts dispatched & delivered within estimated ETA. No issues dealing with Rolan Australia. Will use again.


Company details


Contact info

  • Unit 1, 25 Bearing Road, 2147, SEVEN HILLS, Australia

  • rolan.com.au

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(197)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Rolan- great. Courier- not so good.

Items were packed and picked up by courier same day.
Package then went into limbo with the courier.
Could not track it at all.
Would purchase from Rolan again, but would ask for a different courier.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

they dont have stock

Dont worry about placing an order with these guys- they will lie to you, They dont keep any stock!!! and they will take your order then let you know days after placing the order that the parts have been delayed by 3 weeks. They will also send you to their ebay store which will cost more, then say they dont have the parts. So if you want your vehicle on the road- dont trust these guys.

23 March 2023
Unprompted review

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