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Rolan Australia Reviews 

197
•
TrustScore 4.5 out of 5

4.4

Car Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent product quality and competitive pricing. Customers found the ordering process easy and appreciated the clear communication regarding their orders and delivery status. Many people praised the super-fast delivery, with items arriving promptly and in perfect condition, often exceeding expectations. However, some customers also noted issues with incorrect parts being supplied or missing components, leading to frustration. A few other people also felt that delivery times were significantly delayed beyond the estimated window, and some found the product quality to be average with noticeable defects.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting that items fit correctly and are as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and superfast delivery... See more

Price

People report positive experiences with price, consistently finding good and competitive pricing on products.... See more

Order

Customers had positive experiences with order, praising the ease of ordering and payment, with some noting... See more

Quality

Consumers find quality to be positive, with many reviewers noting that parts arrived on time, were correct,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company provides great communication about your orders. The prices are the best around and delivery was fast. I would have left a review sooner however, I ended up in hospital for a while and rec... See more

Rated 5 out of 5 stars

Great company ordered 2 cans of mass airflow cleaner was keep informed at all stages of delivery. Superfast delivery and boxed with protection to safeguard any damage. Also best price.

Rated 5 out of 5 stars

I ordered online from Melbourne Tuesday evening and my items arrived on Thursday which was super fast. This was my first order from Rolan and I'm very happy and would buy from them again.

Rated 5 out of 5 stars

Easy to navigate website. Parts dispatched & delivered within estimated ETA. No issues dealing with Rolan Australia. Will use again.

Company details

  1. Car Accessories Store
  2. Car Equipment Accessories Store
  3. e-Commerce Service
  4. Racing Car Parts Store

Contact info

  • Unit 1, 25 Bearing Road, 2147, SEVEN HILLS, Australia

  • rolan.com.au

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(197)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product, great service

The product was exactly as described, arrived quickly and the communication was accurate and timely.
Nice to find an online retailer that does what they say they will do.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Had my item’s shipped pretty quickly, accurate description on all parts which is a big help. Will definitely purchase again thanks 👍

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Trailer lighting kit

Supply of Trailer lighting kit was fantastic. Price was excellent, online interaction was excellent. Supply and delivery was excellent. Arrived within 3 working days. Would trade with Rolan again if required.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer!

Had the parts I needed, for the best price! Delivered promptly, well packaged. Very happy. Still not sure how my local store wanted $263 for the same timing belt kit Rolan was doing for $88.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

I still don’t have the parts when I…

I still don’t have the parts when I paid priority express mail and called over a week ago. My experience has been very poor and I now need to return them because the mechanic ended up getting them from Autobarn. Australia post tracking says I should get it this Friday 11 days after the urgent order.!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, tracking reference provided with order confirmation email. Product arrived in a few days.

21 February 2024
Unprompted review

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