Rocksoliddeliveries Reviews 

417
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely INCREDIBLE! I can't thank these guys enough for what they have done for me today! I would recommend them without hesitation! True gentlemen on the phone, during these uncertain times of cov... See more

Rated 5 out of 5 stars

Fantastic service from beginning to end. Friendly voice and very calm in my panic when daughter rang to say left passport at home and she was 3 hours away. Efficient service and prompt arrival of dr... See more

Rated 5 out of 5 stars

Prompt, Efficient, Cost Effective, Courteous.... I know it sounds like a made-up review , but I'm more than happy to recommend the same-day courier service from Rocksoliddeliveries. Adrian... See more

Rated 5 out of 5 stars

I used this service as an emergency to collect my daughter's passport from home to deliver it to her at the airport. As you can imagine, we were frantic with worry that she would miss her flight but t... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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4.7

All reviews

(417)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

"Rock Solid ARE ROCK SOLID"

"Rock Solid ARE ROCK SOLID" is something quite a few people in our team have been saying recently! After being let down by other delivery companies, I stumbled across Rock Solid who have been absolutely fantastic. Adrian is very friendly and accommodating, and they've never let us down. Quick pick-ups, on-time deliveries, very reasonable pricing, great problem solvers. I'd highly recommend them to anyone.

26 February 2021
Rated 5 out of 5 stars

Very easy to organise on phone

Very easy to organise on phone. Courier arrived about half an hour later and he delivered the parcel straight from pick up. He was polite and observed social distancing. Guys on phone were really helpful and polite. Have recommended the company and will certainly use again.

26 February 2021
Rated 5 out of 5 stars

100%

100%. Little amount of notice, collected and delivered the item safely with the minimum of fuss. Could have been cheaper, but I valued the assurance that the delicate item was going to be taken care of.

25 February 2021
Rated 5 out of 5 stars

Efficient Service

Easy to book. Arrived for collection 10mins early and delivered well within the cut off time. Very pleased and won't waste time looking for alternative quotes next time.

2 February 2021
Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end. Adrian was very helpful, highly recommended and will most definitely use again when needed .Thank you

9 January 2021
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Reply from Rocksoliddeliveries

Thank you glad we could help you with a special delivery.

Rated 5 out of 5 stars

Great service

Great service, at short notice with great communication from Adrian. Thank you!

9 January 2021
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Reply from Rocksoliddeliveries

Thanks Zach so glad we could help you complete your exchange on the day.

Rated 5 out of 5 stars

They were very helpful on the phone and…

They were very helpful on the phone and made the process really simple. Most importantly they safely delivered the passport exactly where and when it needed it to be.

7 January 2021
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Reply from Rocksoliddeliveries

Hello William so glad we able to assist with your request so the recipient had there passport in hand.

Rated 1 out of 5 stars

Had an enquiry for a cake delivery

Had an enquiry for a cake delivery, where I asked for a quote to work out costings. Before I was able to give an answer the man who I was speaking to, hurried me of the phone, and said he going as he has another call to attend to. I was really surpised at how rude he was.
Whether he felt he was able to help me as a potential customer or not, the least he could have done was be polite until the end of the phone call.

7 January 2021
Unprompted review
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Reply from Rocksoliddeliveries

Hello Shivon As the owner of the company and the person who took your cool i feel sorry you felt like you were rushed or mistreated, as the conversation was about a cake being delivered and i gave you a price you then asked how it could be done cheaper and i explained with a parcel carrier as we are a dedicated same day courier and collect from point a to b directly. I did say that if you had another cake going same way i would reduce cost a little this call was recorded at 2.31 seconds so i did not rush you off the phone at all we treat all our customers with upmost respect and dignity sorry you felt unfairly treated on this occasion

Rated 5 out of 5 stars

Excellent service

Excellent service, will probably use again if needed.

23 December 2020
Unprompted review
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Reply from Rocksoliddeliveries

Thank you

Rated 5 out of 5 stars

Unbelievable service.

Used Adrian and his team for the first time this week. Urgent delivery for an order which was time critical and had been fraught with difficulties. I was really up against it as it was a time critical delivery. Rock Solid collected the stuff within an hour of it being ready and delivered it 5 hours drive away well within the promised time. They must be the most efficient and hassle free carrier in the UK!

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service at fabulous prices

Fantastic service at fabulous prices - service is 2nd to none. Adrian Critchley & staff gave exceptional service and we will continue to use for all our further same day courier requirements. Highly recommended perfect courier service.

27 November 2020
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Reply from Rocksoliddeliveries

So glad we could assist you.

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to deal with, no hassle, will definitely use again.

16 November 2020
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Reply from Rocksoliddeliveries

So glad we could assist you.

Rated 5 out of 5 stars

First class service

First class service. Booked last minute and everything was taken care of. My cake was delivered on time & in perfect condition

30 October 2020
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Reply from Rocksoliddeliveries

So glad we could assist you.

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