Rocksoliddeliveries Reviews 

417
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely INCREDIBLE! I can't thank these guys enough for what they have done for me today! I would recommend them without hesitation! True gentlemen on the phone, during these uncertain times of cov... See more

Rated 5 out of 5 stars

Fantastic service from beginning to end. Friendly voice and very calm in my panic when daughter rang to say left passport at home and she was 3 hours away. Efficient service and prompt arrival of dr... See more

Rated 5 out of 5 stars

Prompt, Efficient, Cost Effective, Courteous.... I know it sounds like a made-up review , but I'm more than happy to recommend the same-day courier service from Rocksoliddeliveries. Adrian... See more

Rated 5 out of 5 stars

I used this service as an emergency to collect my daughter's passport from home to deliver it to her at the airport. As you can imagine, we were frantic with worry that she would miss her flight but t... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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4.7

All reviews

(417)

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Rated 2 out of 5 stars

Late pick up, late delivery

I unfortunately had a bad experience with rock solid in that my wedding cake was picked up 2 hours late and only after I happened to get in touch to ask for confirmation it had been collected (on a hunch). This was a clerical issue and the owner called to explain and apologise which was appreciated. The price was reasonable and once collected, the trip and delivery of the cake went fine. Still, a stressful situation for a bride to deal with the day before a wedding and I'm afraid I can't recommend.

18 July 2021
Unprompted review
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Reply from Rocksoliddeliveries

Hello Grace yes you have every right to feel let down. As the owner that is not how we work, I was away on holiday and Richard had not picked up your email. So once we were alerted I got a driver and monitored the situation personally. The driver arrived before the allotted time, and as you say cake was all good. We are sorry to have gave you stress on what is already a stressful day, so I humbly apologise as the owner of Rock Solid Deliveries and have made adjustments so it should not happen again.

Rated 5 out of 5 stars

Great service

Very efficient and personable one-to-one service. Dealing with Adrian was quick and effective. Attentive and polite driver. Would highly recommend.

13 May 2021
Rated 4 out of 5 stars

Fast, efficient, professional with fair rates too.

Reached out to Rock Solid to handle a small consignment boxed IT components and a same day delivery schedule. While the initial website communication was lacking (a very minor gripe), I will say that once contacted by phone and Adrian followed up by email, everything was smooth sailing from there on.

Accurate timing provided, prompt collection service, good communication from their driver, fast and safe delivery of our consignment and a good rate. Overall a great service.

I will definitely be using this company again to handle my companies future logistic requirements and have no hesitation in recommending them.

11 May 2021
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service throughout, from my initial enquiry to the end delivery. I was kept updated about the progress of my delivery & informed within minutes of it being handed to the recipient.
Prompt, efficient & friendly service. Highly recommended & I would use them again without hesitation.

5 May 2021
Rated 5 out of 5 stars

Amazing service

I have used RockSoliddeliveries many times over several years and they have been amazing. They have never let me down. I trust them with the most delicate and valuable items.

5 May 2021
Rated 5 out of 5 stars

Great service

We have used Rock Solid Deliveries on a number of occasions and always had a good service. Drivers have always been prompt for pick up and parcels always delivered. Would recommend!

2 April 2021
Rated 5 out of 5 stars

They were a pleasure to deal with

They were a pleasure to deal with. Easy to get a hold of and prompt in their communication and arrangements. The price was good in comparison to other companies and our important documents were collected earlier than anticipated and delivered earlier too. I'd recommend for sure. They even followed up with a phone call to confirm once it was done and who signed for them.

25 March 2021
Rated 5 out of 5 stars

I don't use anyone else! :)

I honestly can't thank Adrian and RockSolid enough for his services - they are courier-magicians! Whether it be a last minute request, or a rural courier, they always seem to pull through and find a van for us! They are priced incredibly competitively, and are the fastest most reliable courier service I've used. They're a pleasure to work with, as they truly make my life and job 1000x easier!!

I've used other bigger service providers but none can compete on price, speed, accuracy and customer service!

1 March 2021
Rated 5 out of 5 stars

Adrian 'rock's

Adrian 'rock's! No one nicer and no messing round, just gets the job done like that, no worries your end. Would recommend to anyone.

28 February 2021
Rated 5 out of 5 stars

Great price

Great price, very quick and professional they delivered a fairly large valuable delicate frame without any issues. Very good value for money.

26 February 2021

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