Roches Hair Loss & Breast Care logo
Visit website

Roches Hair Loss & Breast Care Reviews 

540
•
TrustScore 5 out of 5

5.0

Hair Product Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that all the staff members are exceptionally welcoming, highly knowledgeable, and genuinely attentive to individual needs throughout the entire visit. Visitors often describe feeling completely at ease and deeply supported during sensitive appointments, noting the remarkable level of compassionate care provided. People also deeply appreciate the calm and comfortable atmosphere, which helps reduce stress and makes the overall environment feel very welcoming. Consumers consistently note that the products, including specialized wigs and post-mastectomy wear, are of excellent quality and offer a wonderful fit.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an exceptionally welcoming and calming... See more

Product

Reviewers highlight positive aspects of product quality, praising the excellent choice and variety of wigs,... See more

Service

Clients share positive opinions on service, highlighting the exceptional care, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how welcoming and supportive the... See more

Customer service

People report positive experiences with customer service, noting that the staff is reliably efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more

Rated 5 out of 5 stars

I would highly recommend Roches. Very welcoming atmosphere. The fitting was done with care, patience and professionalism. I didn’t at any point feel rushed or uncomfortable. The staff are very kno... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger cl... See more

Company details

  1. Hair Product Store
  2. Hair Replacement Service
  3. Health and Beauty Shop
  4. Lingerie Store
  5. Skin Care Clinic
  6. Wig Shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.

Contact info

5.0

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(540)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Experience

I had a very good experience with Roches. The service was professional and efficient. The lady was warm and empathetic. I would definitely recommend Roches

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Roches Wigs

Katy was the lady that helped me choose a wig, I have short, highlighted hair and Katy picked out the exact match for my colour & cut! Katy also recommended scalp products, sleeping caps & day headwear for when I don’t want to wear the wig. I would highly recommend Roches Wigs & Katy a lovely kind service when you are at your lowest .

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Andrea Is a Gem

I had a wig adjustment appointment with Andrea, my second one. Since my last my hair has got much thinner during chemo and my colour is faded. Andrea found better colour matches and attached bigger clips. She spent time showing me how to attach to my much thinner hair. The whole experience was lovely and Andrea is such a positive and cheerful person. She explained very clearly how my HSE allowance works and we settled on a lovely wig in the end. I felt great leaving, thanks Andrea!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience

I didn’t know what to expect but Katie was amazing and made the experience a great one for me. Roches are lucky to have her.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I had the most amazing person looking…

I had the most amazing person looking after me.
I think her name was Dominica
She was so helpful and so professional.
I got great advice from her and everything
Fitted so comfortably.
I cannot recommend Roches more highly
Thank you for a lovely experience.

12 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look