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Robinhood Reviews 

13,022
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 8,699 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is extremely user-friendly, featuring a clean interface that makes it very simple to start investing and manage assets. Many people also appreciate the wide variety of financial services, including helpful checking and savings accounts, cash yields, and rewarding perks. Some reviewers were not happy with customer support, explaining that it is extremely difficult to get in touch with a real human agent when facing urgent issues. A few other people also felt that certain app features and prediction markets can feel somewhat confusing or intrusive within the overall navigation experience.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy and convenient the platform is to... See more

Product

Reviewers mention ambiguous feedback about product variety, with many praising the user-friendly interface,... See more

Application

Customers had ambiguous experiences with application features and usability. Many reviewers praised the... See more

Customer service

People report ambiguous experiences with customer service. While some reviewers praise stellar and... See more

Service

Users describe ambiguous interactions with service, noting stellar customer support and user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Robinhood app is responsive, quick, flashy. It feels like an all-in-one financial app. Some areas of improvement might be: 1. Enhanced stock tab system. Ex. Specific stock order history tab inste... See more

Rated 4 out of 5 stars

My names Dante Lott, I’ve used robinhood for years. I love it and all of its gold features, but I don’t feel as valued as a longtime investor/customer. I’ve been on the gold card waitlist for what fee... See more

Rated 4 out of 5 stars

I’ve been using Robinhood for about a year, and overall it’s been fine, but I’m disappointed that my credit limit has never increased. I always pay on time and use the card heavily. My limit is only $... See more

Rated 4 out of 5 stars

Overall, it is a great way to get exposed to different financial services. Whether that is too invest long term, trade, or even save. It would be great to make the home page more neat. For example, be... See more


Company details

  1. Stock Broker

Written by the company

Robinhood is on a mission to democratize finance for all. Trade. Invest. Earn. rbnhd.co/social_media_disclosures


Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

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3.9

All reviews

(13,022)

8,990 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m going through a hardship right now and I’m thankful to Robinhood.

I’m going through a hardship right now and Robinhood have walk with me the whole time and I totally appreciate Robinhood for the loyalty to me.

5 August 2026
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Reply from Robinhood

Hi Henry, we deeply appreciate your kind words and your loyalty. Hearing how we've been able to walk alongside you during a difficult time means the world to our team. Thank you for being a valued part of our community!

Rated 5 out of 5 stars

I really like how interactive the app…

I really like how interactive the app is. I like that it tells me if one of my stocks is rising or going down and there is a trade button right there next to the notification.

17 September 2026
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Reply from Robinhood

Hey Mary! Thank you for taking the time to share your feedback with us! Keeping you connected to your portfolio with timely notifications and seamless, one-tap execution is at the heart of our design philosophy. Knowing that these interactive features are giving you a smooth trading experience means everything to our team. We’re handing your review right over to our product teams as inspiration to keep refining our tools. Best regards, and thank you for being part of the Robinhood community!

Rated 5 out of 5 stars

Robinhood has treated me with total…

Robinhood has treated me with total professionalism and I thank you. Please lift me transfer timetable and give me back instant transfers. Thank you

17 September 2026
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Reply from Robinhood

Hey David! Thank you for your review and kind feedback! We know that having fast access to your funds is essential for trading, and we’re sorry for the inconvenience caused by transfer settlement holds. Instant Transfer limits and clearing timetables are managed through automated risk reviews that look at bank settlement status, account history, and Gold membership perks.

While support teams cannot manually override automated transfer holds, reaching out to us at reviews@robinhood.com will allow our team to review your transfer status directly with you. Thank you for being a valued Robinhood customer!

Rated 5 out of 5 stars

Amazing card

Amazing card. Using in Europe currently seemlessly.

17 September 2026
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Reply from Robinhood

Thank you for sharing your feedback with us from abroad! Delivering a smooth, hassle-free payment experience—no matter where your travels take you—is at the heart of our design, so knowing the card is serving you well in Europe means everything to our team. We’re handing your review right over to our card product team as inspiration to keep raising the bar. Safe travels, and thanks for being a loyal Robinhood customer!

Rated 5 out of 5 stars

Experiences

So far, I love everything from Robinhood from trading experiences

17 October 2025
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Reply from Robinhood

Hey Phuc! Thank you for sharing your positive feedback with us! Delivering a smooth, high-quality trading experience across all your investments is at the heart of our mission, so knowing the platform is hitting the mark for you means everything to our team. We’re handing your review right over to our trading product team as inspiration to keep raising the bar. Best regards, and thank you for being part of the Robinhood community!

Rated 4 out of 5 stars

Everything is good but need a credit…

Everything is good but need a credit increase on my credit card I

17 September 2026
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Reply from Robinhood

Hey Brayden! Thanks for reaching out! We're glad to hear that you're having a great overall experience. Credit limits and account increases are determined automatically by our underwriting system, which reviews credit profiles and income over time. While support teams can't manually request an increase, keeping your income profile updated in your app settings ensures the system uses your most recent information during periodic automatic reviews. Let us know if you have any questions!

Rated 5 out of 5 stars

Great app

Great app, easy to navigate, Robinhood gold membership ship actually pays for itself with all the benefits

17 September 2026
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Reply from Robinhood

Hey Jerry! Thank you for sharing such positive feedback with us! Making sure our Gold subscription delivers clear, tangible value that pays for itself is at the heart of how we build our premium features. Knowing that the app's navigation and membership perks are hitting the mark for you means everything to our team. We’re handing your review right over to our Robinhood Gold team as inspiration to keep adding even more value. Best regards, and thank you for being part of the community!

Rated 4 out of 5 stars

It is a useful platform to trade and get financial information.

So far I have had a good experience dealing with Robinhood

17 September 2026
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Reply from Robinhood

Hey Jose! Thank you for sharing your feedback with us! Delivering a smooth, positive experience across every part of our platform is at the heart of our mission, so knowing we’ve earned your trust means everything to our team. We’re handing your review right over to our customer experience team as inspiration to keep raising the bar. Best regards, and thank you for being part of the Robinhood community!

Rated 5 out of 5 stars

Great product line.

The ease of use and availability of multiple fintech products makes this a one stop shop. I like the look of the banking app and hope to see more products in the future.

17 September 2026
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Reply from Robinhood

Hey Roy! Thank you for sharing your thoughtful feedback! Keeping the app visually clean while offering robust, all-in-one financial features is at the heart of our design philosophy. Knowing you enjoy the look of our banking tools and feel confident using us as your primary hub means everything to our team. We’re handing your review right over to our product design teams as inspiration for our future product roadmap. Best regards, and thank you for being part of the Robinhood community!

Rated 5 out of 5 stars

So simple and easy to use

So simple and easy to use

17 September 2026
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Reply from Robinhood

Hi Raffaele, thanks for the 5-star review! We're thrilled to hear you're finding the platform simple and easy to use. Thank you for your support!

Rated 5 out of 5 stars

Great company

Very easy to use and view stocks and crypto. Straightforward to use and easy to learn

12 September 2026
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Reply from Robinhood

Thank you so much for the review, Chevy! We're thrilled to hear that you find the app straightforward and easy to use for managing your stocks and crypto. We appreciate having you with us!

Rated 3 out of 5 stars

Need better clarification on the margin.

Need better clarification on the margin and how my margin never decreases even though I put money in every week.

16 September 2026
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Reply from Robinhood

Hey Brian! I want to express my sincere gratitude for taking the time to reach out and share your valuable feedback with us. Your thoughts and opinions truly mean a great deal to our team. We are fully committed to providing assistance and would be delighted to investigate this matter further on your behalf. If you have any additional questions or concerns, please do not hesitate to send us a message at reviews@robinhood.com, and we will be more than happy to help you in any way we can.

Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received from Robinhood Services. The team was professional, helpful, and made the whole experience smooth and easy. I really appreciate their excellent customer service and would gladly recommend Robinhood Services to others.

16 September 2026
Rated 3 out of 5 stars

Predictions for soccer need to be like…

Predictions for soccer need to be like when the World Cup was happening, we had the option to put player props and corners.

16 September 2026
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Reply from Robinhood

Thank you for your feedback! We value the time you took to express your views on enhancing our prediction markets. We have forwarded the insights you provided to our development team. Thank you for being a member of Robinhood!

Rated 2 out of 5 stars

Classic Robinhood..

Classic Robinhood... over promise and under deliver. My "boosted" interest rate went from 4% to 3.5% without notice. I set-up direct deposit and have Robinhood gold. I did not even get an email. It feels like a bait and switch. I'll be moving my money elsewhere. I want reliability, not a bunch of crypto prediction market gains. It is why I left for Vanguard.. and will be returning.

16 September 2026
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Reply from Robinhood

Hi John, we hear your frustration and truly apologize for the lack of communication regarding the change in your interest rate. We understand how important it is to feel you have a reliable partner for your money, and we clearly missed the mark. We are always looking for ways to improve and your feedback helps. Thank you for taking the time to share your experience.

Rated 2 out of 5 stars

Used to be nice to have the debit card…

Used to be nice to have the debit card but now I have to have a bank account to have one so I'm not too happy. I already have a bank account I don't need 2 sorry it was a real bummer when you took the debit card away I used you for a long time also did my wife also I find that $300 credit limit and a $50 fee is extraordinarily high I know people that have good excellent credit that still have the $300 credit card with you I don't understand why it's not higher. Would be very nice to have a way to transfer funds between accounts also sometimes my wife needs money for the bills we have to go to the ATM and take out and deposit also there's no way to deposit money in there I really don't want two bank accounts

16 September 2026
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Reply from Robinhood

Hey Kip! Thank you so much for being such a long-time customer alongside your wife. We hear you, and we’re truly sorry for the frustration these changes have caused. We understand you don't want two separate bank accounts, and losing the standalone debit card is disappointing.

Regarding your credit limit, initial limits and increases are determined automatically by our underwriting system based on several credit factors—keeping your income updated in the app helps ensure our automated reviews have your latest info. As for transfers, while we don't have direct transfers between individual Robinhood accounts, you can instantly link an external debit card to send money via third-party services like Zelle, which might help avoid those ATM trips for bills. We appreciate your loyalty and are passing your feedback straight to our product team!

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