Roberts Crossley Solicitors Reviews 493

The sale of my leasehold flat took longer than expected due to non-simultaneous additional questions from the buyer's solicitors, but Lily handled it all very well and kept me updated throughout. Would use again.

Efficient and polite. I would recommend.

Communication was easy, timely and clear.
There were no issues.
Very appreciative of such a high quality service.

Thank you Katy and Team.

Big thanks to all at Robert Crossley Solicitors, especially Katy for dealing with our recent purchase of a flat and three flats last year.
Katy was very efficient as usual and got us over the line in quick time with great communication at all times.
Thanks again

Really great experience as a first time buyer, clear communication meaning there was far less for me to worry about!

I can highly recommend John Roberts at Roberts Crossley Solicitors. He has completed several propery sales and lease extensions for me. He is very efficient and is available to answer questions during the process, providing excellent service.

Dealt with our house sale in a professional and timely fashion.

Rob was excellent throughout this process, communication is key and i was very happy with the service i was provided. Extremely helpful and insightful, would use again and would highly recommend.

With a very protracted sale and lots of additional questions from the buyer's solicitors felt that we were dealt with very professionally and found Katy extremely helpful throughout

Katy Hutchinson was a breath of fresh air. Always responsive and kept me in the loop throughout the process.

Katy demonstrated exceptional professionalism and expertise throughout the entire purchase process. From initial engagement through to completion, she managed every stage with efficiency, clarity and a strong attention to detail. What could have been a highly stressful transaction was handled seamlessly, with clear communication and structured guidance at every step.
Her ability to explain complex matters in a straightforward and accessible manner was particularly valuable, ensuring I felt fully informed and confident in each decision. The transaction progressed swiftly and without unnecessary delay, reflecting her strong organisational skills and proactive approach
I would have no hesitation in recommending Katy to anyone seeking a knowledgeable, reliable and highly professional property specialist

I used Robert Crossley for conveyancing 9 years ago. I am now in the process of selling again and found that they didnt do the job right! Documents which should have been checked and provided weren't, there were errors in my title deeds which Robert Crossley didnt notice and as as result I have had to take out numerous indemnity policies.

My current solicitor tried contacting Robert Crossley several times to see if they had any records to help, but received no response to emails and calls were not returned. What credible csolicitor ignores another?!

Clearly corners were cut and mistakes were made, but my solicitor advised me that Robert Crossley made so many errors and people need to know about their shoddy service.

During a conveyancing process, a mistake was made and my address was given to another company incorrectly. As a result, through no fault of mine, the company issued invoices which I didn't receive and I was charged late payment fees of £1435, which I had to pay. Mistakes happen, which I understand, but I asked the partners of Roberts Crossley for compensation and I was totally ignored.
Not acceptable professional or moral standards, especially from a legal firm.

We recently completed a chain transaction for a property in December. As with most chain property transactions, there were a couple of complexities along the way, but Robert Crossley and the team particularly Ben; consistently delivered a professional and exceptional service, as always.

We found the company online about 2019, have worked with Ben for years now, and the standard of service has always been outstanding. Communication was clear, timely, and reassuring throughout the process(s).

A great firm to work with and highly recommended.

- 'Desola

Amazing amazing amazing. Very professional and got the job done perfectly. If you are looking for a talented team that gets it done. These are your got to team. Robert Morrison worked on my sale and did a fantastic job!

Phone calls were answer promptly as was all correspondence.
Staff were polite and helpful at all times.
Price was very competitive

I recently used Roberts Crossley to sell a house and received excellent service. They are very efficient and gave me frequent clear updates on the progress of the sale. Amazingly John rang me twice as he said its much easier and quicker for him. He even set up a Zoom call while I was on holiday in India to ensure there were no delays in the exchange of contracts. Remarkably, their bill remained the same as their original quote despite this very personalised service. I highly recommend them.

Lily was excellent with our probate sale, keeping us updated and managing everything very efficiently. We would definitely use RCS again.

My second time using Roberts Crossley, and once again I’ve had a great experience with this company. As before, ROBERT MORRISON was very helpful and provided excellent, efficient service, which contributed to a seamless house purchase. He kept me well informed throughout the entire process. I was also able to monitor the progress of my transaction online at any time via their portal, which was very convenient. Overall, a very positive experience — highly recommended.

Overall we can’t fault the service. Very quick correspondence from Ben Thomas who was always happy to give advice and guidance. Would recommend to family and friends