ROAST Reviews 131

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great experience, customer service was absolutely top notch. Pictures were very well done. Ben does quality work and goes above and beyond to satisfy your individual needs. I would definitely recommen... See more

Rated 4 out of 5 stars

Having my photos rated gave me solid insights. It was quick, and the feedback felt pretty professional. We’ll see how it affects my dating app luck! Downside is it’s pricey, and many features are lock... See more

Rated 5 out of 5 stars

Roast has really helped with giving me detailed insights into my profile and excellent knowledge on how the dating apps works. My matches and messages have increased as a result, just make sure you're... See more

Rated 5 out of 5 stars

Got an expert review and it was well worth the investment. Sometimes it's easy to think that when we don't get matches, it's solely because of our looks when it's actually due to a lot of other things... See more


Contact info

4.2

Great

TrustScore 4 out of 5

131 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Another one of those GHOST "Tech"…

Another one of those GHOST "Tech" Companies

I DO NOT recall signing up for a subscription.

I do recall in January signing up to pay a fee for a dating app audit - which I did. The audit was average. But more to the point, I then got spammed by them by emails and unsubscribed from email alerts.

I just checked my credit card bill and they charged me close to £30 for absolutely nothing for the last two months. I logged into my account once and unsubscribed from their spam early on.

As expected, there is no hotline or email to reach them. Everything is "tech" led, which means a chatbot. I spent 45 minutes waiting on their chat and no one responded.

It is one of those typically "good idea" rent extracting tech company that gets you signed up for a subscription and quiet extracts rent. How is this service even being sold as a subscription? There is nothing new to offer after the first service.

A truly surreptitious and dishonest business model. Stay away please.

5 March 2024
Unprompted review
ROAST logo

Reply from ROAST

Hello Nick,

I do not recall any email or message in the chat from a customer "Nick" regarding a subscription.

The last Nick I chatted with was this morning to get his profile done for him and was super happy with the results.

Could you please contact me at ben at roast dot dating, so we can sort this out?

Thanks!

Ben, Roast Founder

Rated 5 out of 5 stars

Harsh but necessary feedback!

Got an expert review and it was well worth the investment. Sometimes it's easy to think that when we don't get matches, it's solely because of our looks when it's actually due to a lot of other things that go into a great picture. In short, I'm basically looking at a full profile overhaul, but I actually have action steps now to help me out.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Ben and the team actually spend time…

Ben and the team actually spend time with you, answer your questions, and provide helpful feedback. Seemed to care about my success much more than expected.

It's always a risk when you pay for a service online, but the team followed through! Recommend

20 January 2024
Unprompted review
Rated 4 out of 5 stars

Good photo rating service

Having my photos rated gave me a good insight, it was quick and the feedback seems professional. Let‘s see how it changes my dating app experience!

Unfortunately the service is pricy and everything is locked behind paywalls and/or timewalls.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, customer service was absolutely top notch. Pictures were very well done. Ben does quality work and goes above and beyond to satisfy your individual needs. I would definitely recommend this service to anyone who wants to up their photo game. I would recommend that you treat the AI photo shoot similarly to a real one. More specifically make sure you style your hair!!!

14 February 2024
Unprompted review

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