R.M.Williams Reviews 171

Love the brand & the product! Amazing customer service.

Loved it ♥️ great brand and service

Most comfortable boots! I bought my first pair a few years back and even though I’ve put them through the wringer, they still polish up like new every time. Love that I can take them into any R.M. store for a free polish up too. I’ve since bought another two pairs and bought my partner some this week. A great Australian business.

I'm a late adopter of RM's and really only got them because of needing a dressy but not formal set of boots/shoes to wear going out. 4 months in and I'm used to the feel - for me they were more comfortable after a few weeks use - but loving the versatility and the look of them (Black Comfort Craftsman's). I can't fault the quality

Love my Craftsman boots, my comfiest boots i've never had to break in and can style with anything

Currently have 2 colours and looking forward to more!

Whether it’s been online orders or in store I have always found the staff really helpful and the fact that I’m buying from an Australian company with majority of products made in Australia just makes it worth it

The most disappointing experience of my entire life! Avoid at all cost! Bought a pair from the newest collection $ 799. A complete rip off! The most uncomfortable pair of boots I've ever purchased, yet the most expensive one. Tried to break in the boots for 4 weeks, ended up with sore soles and feet, unable to wear them at all. Contacted customer service via email twice, zero interest n their customers. For a company that advertises itself as high end, that is completely unacceptable.

Best boots and best company!!! They make me proud to be Australian.

10/10 brand that understands quality - RMs are iconic for a reason

Bought some hats in the bond st store. The store smells great and the service is top shelf

I well remember when I was 17 and working as a Jackaroo on a cattle station during my uni break - all the local cattlemen turned up for a social muster in their RM Williams boots and Moleskin trousers. I couldn't afford RMs in those days, but certainly knew of them, and I spent nearly as much time admiring the RMs as I did admiring the Jillaroos that turned up that day. I'm now in my 60's and I have 9 pairs of RM Boots, countless RM shirts and trousers, belts etc. Unlike other boots I have bought over the years, my RM Williams boots have never worn out. If you want the best quality, and Australian made (or Australian designed), there is only one brand that I turn to again and again. They might cost more up-front compared to other boots and brands, but not in the long term - they are an investment. Thanks RM Williams !

Chris served me and she is always so helpful and kind. Plus the clothes are just right for me!

Excellent product and service. I have bought RM clothes mainly and have always been happy with the garments. I especially like the coats!!. Delivery is quick and tracking is easy. The leather goods are top notch and wear in beautifully..

I got my first pair of RM Williams boots a few years ago now. Since this first experience I have become a avid follower of the brand.
Purchasing since: Another pair of boots, around 20 x T-Shirts, 5 Polo's, 2 x Jeans, 4 x Long Pants, 2 x Shorts, 6 x Belts, 3 x Socks, 3 x Short Sleeve Shirts, 5 x Long Sleeve Shirts, 4 x Caps & 5 x Jackets. Let the Journey continue. Fast delivery & great customer service

It’s always a pleasure attending any R.M. Williams store. Even though the products can sell themselves based on the quality and craftsmanship, the fact that we have had nothing but exemplary service each time attending a store means we normally buy more than expected.

When did I start?............ I purchased by first pair of RMW boots 30 years ago. Today I own ELEVEN pairs of Craftsman boots including two pairs of "Bespoke" made boots, which are unfortunately no longer available. I currently have seven pairs of RMW Straight leg jeans in assorted colours, I also own six RMW belts plus two RMW Logo Buckles. When I go out socially, I'm a walking advertisement for RMW. I just love the fact that they are again Australian owned, the quality is superb and the products last forever

The staff..
The ladies are 100% amazing.
Rebecca and the team at Harbour Town Adelaide, are one of very few companies today, whose staff are knowledgeable and willing to share that and their experience in customer service. So a very happy hubby. Thanks ladies, you did good.
Love always..
Phil and Julie Collins ❤️

Saved up for the pricey boots with the expectation provided by the salespeople that the investment is worth it because they'll be the last boots i'll ever need. 6 months later the sole has worn thorugh and the same people tell me this is normal every 6 - 9 months and they can fix it for $200 each time.