Rizk Reviews 

293
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I have spent a lot of money, not worth I put a $100 didnt win not even ten dollars it cost me thousands of dollars to find out this casino is a rip off hope I save u

Rated 1 out of 5 stars

complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... See more

Rated 1 out of 5 stars

Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag... See more

Rated 5 out of 5 stars

Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... See more

Company details

  1. Online Sports Betting Vendor
  2. Gambling Service
  3. Online Casino or Bookmaker

Written by the company

Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.


Contact info

2.1

Poor

TrustScore 2 out of 5

293 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(293)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This was close to being 5*

I joined early December 2020 and all was good, even though I only play 10p spins, cashing in and out wasn't a problem. The fun factor was great, I was having FUN!
Not until this morning, I was asked for documents, proof of id. I sent them more than was needed, and although I didn't have a "valid" passport, I sent them my old one, this is still a valid/legal document here in the UK.
Instead, I have shown them my bank card, government papers and screen shots, my housing contract, proof of income being paid into my account.
Proof of their payments to me by (Rizk) by way of screenshots off of my online banking. As well as proof of address, and now after winning £55 they're NOT accepting my documents.
In total I have deposited £310 and withdrew £230, it would be £285 withdrawn but they're keeping my money it seems!
Should I not get this £55 I will seek remedy in the UK county courts.
I WOULD KEEP WELL AWAY IF YOU'RE FROM THE UK!
UPDATE 05/01/2021
After being told my documents were accepted via email (Gunther) my account has been locked out, and it does seem that I have lost my £55 too. I will recover the funds via my bank, who'll no doubt claim this back from Rizk!
Such a shame this company was, what I thought, the real deal, a online casino you could trust. Gutted!!!
Update; 07/01/2021
I have just gone to log into my account only to find it blocked. OMG!!!!!!!!!!!

4 January 2021
Rated 1 out of 5 stars

It's a losing site

It's a losing site. Dead spin after dead spin.

3 January 2021
Unprompted review
Rizk logo

Reply from Rizk

Hi Diana,

We're sorry you've had this experience on Rizk.com. We recognise your review is from some time ago, and we have made a number of improvements since your last visit.

Rated 1 out of 5 stars

Worst casino known to a man

Worst casino known to a man! I saw this site was recommended on casinogrounds. So I gave it a try.. Deposit over 100 euro, and won literaly nothing. I didn't get any bonuses! Dont play there if dont mind loosing money.

18 December 2020
Unprompted review
Rated 5 out of 5 stars

Lightning fast withdrawals and verifications process!

Since joining Rizk I have been amazed at their lighting fast withdrawal and verification process. In comparison to other casinos I would hands down say that Rizk has the fastest withdrawal time to e-wallets than the rest. My most recent withdrawal was verified, processed and in my PayPal account before I could even load my PayPal account up.

However I do wish that they had a slightly larger game library from several smaller providers for that vast selection. But if you like your giant providers such as Play’n’go, Yggdrasil and Blueprint and you play in the UK; you’ll find high RTP variants at Rizk, not the usual 94% selection offered by a plethora of rival sites.

5 December 2020
Unprompted review
Rated 1 out of 5 stars

Scamming website

So, I did a £20 deposit on this casino via paypal. I check my bank statement a few days later. They had taken £120 from me.

When questioned with customer service and followed their complaints procedure, I hear nothing for days. I had to go through my bank to get the funds owed refunded to me.

Rizk then proceeds to block my account after they were found out of stealing money from me. DO NOT trust this casino...awful website, awful customer service and lastly....a bunch of scamming thieves.

25 November 2020
Unprompted review
Rated 1 out of 5 stars

Tight!

I've had to unfortunately change my 5 star review to a 1 star. I've done this because I am seriously disappointed by their lack of decent bonuses. The Rizk wheel is absolute rubbish! 2 weeks ago I spent well over £500 - my reward?.......5 measly free spins! Oh, and I got another spin on the wheel. Guess what?.......Another 5 spins! It's my birthday today. Guess what I got from them?.......Yip, you guessed it - NOTHING! Steer clear people. I thought these guys rewarded people fairly, but the don't. Don't waste your money here.

20 November 2020
Unprompted review
Rated 3 out of 5 stars

I registered 5 days ago and was banned

I registered 5 days ago iv deposited £10 of my own money and in total I was up £1000 befor they banned me for 2 years in my opinion this should not be allowed I tried to bring this up with there digital chat service on there site and they seid I did it and there’s nuthing they can do but I have a email telling me they banned me

31 October 2020
Unprompted review
Rated 1 out of 5 stars

Worst online casino in the UK Rizk

Worst online casino in the UK. When you play on a slot that acts like it's going to pay out the slot will suddenly get a partner cashier error or the slot will crash. I go through deposits without any bonus on multiple games. Other sites I play on will have bonuses or features all the time. Beware this is a scam site they manipulate the slots from paying big wins. There sister site Casino Euro left the UK which was also a terrible site. You have been warned.

29 October 2020
Unprompted review
Rated 1 out of 5 stars

Just take a look at the reviews and…

Just take a look at the reviews and make your decision. This is by far the worst casino/sportsbook i have ever seen. Literally zero respect for their customers and it is a miracle how they operate with a license. You would be a clown if you decide to register after reading all these negative reviews..

22 October 2020
Unprompted review
Rated 1 out of 5 stars

Balance won’t update after several…

Balance won’t update after several days. Real money balance is lower than actual balance in last played game but not in the lobby or other games. This keeps happening all the time even I forwarded this issue several times before.
Stealing?

7 October 2020
Unprompted review
Rated 1 out of 5 stars

Worst casino ever

Worst casino ever, they are with holding my withdrawals. Iv sent in All the reliant documents and not so much as an email to say they have received it. I kept complaining through live chat and email and now they have closed my account so I can’t see wether my withdrawals are being processed. Avoid like the plague

5 October 2020
Unprompted review
Rated 1 out of 5 stars

avoid like the plague...

avoid like the plague.... only play starcluster online... the game when spins, always when you are about to get bonus spins for ages, you ain't getting anything.. got upto bonus with 5 stars and 5 spins...yep first 3 spins nothing... zero.. next two gave me a whole 12p... combined.... go on grandivy or casimba... the max win I got after 80 quid... 4.64.. nearly every time a got a win it was less than 12p... oh and the wheel of rizk, it's square... never works... like a square wheel... I don't mind loosing, it's about game play.. and this is has none... game spins and spins and nothing ...

11 September 2020
Unprompted review
Rated 1 out of 5 stars

NOT SAFE!!

NOT SAFE!!! I had limited loss, but manage to lose the whole balance. After losing the whole balance, then try to use money from freespin, the site didnt allowed me to play further because of loss limited. The loss limited should have been active earlier. Not after losing all the balance.

30 July 2020
Unprompted review
Rated 1 out of 5 stars

I'm rating this a 1 based on the fact…

I'm rating this a 1 based on the fact that they allow casino streamers on YouTube a different set of rules to us normal players even if we highroll. Casino streamers are given 100% match bonuses on every deposit and also allowed to stake upto £10 per spin on slots. Anyone else the max is £5 as per their terms and conditions. It doesn't state anywhere that streamers get higher limits. Nor does it say on any streamers videos. They have a massive advantage and able to basically take our money!. Just look at nickslots for example. Big win after Big win!.

25 July 2020
Unprompted review
Rated 5 out of 5 stars

Hello,

Hello,
I've just played this site for a couple of hours. Granted bonuses few and far inbetween.
Payed by PayPal. On cashout it was instant.
I'd recommend this site.

16 July 2020
Unprompted review

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