Riviera Automotive Reviews 

I urge people reading this not to buy or sell with this company. Looking at the good reviews, many ‘customers’ only have a few total google reviews. I wouldn’t be surprised if they aren’t all real. Because my experience has been horrendous – they bought my car from Motorway, with zero communication to me at all for 7-8 days, even though I chased several times. Then excuse after excuse. I had a lot more to say, but don’t need to. If someone is silly enough to deal with them, well I cant help that. I would avoid like the plague. I have written to Motorways CEO to ask them to be removed from Motorway as it will damage their brand. I wasted 2 weeks dealing with excuses and suggest you stay away and buy elsewhere.

Was Seamless from start to finish, everything went as smooth as it could from part ex-ing to driving away.

Absolutely amazing service Billy especially I can’t believe how he was so kind as I know I can be let’s say a pain!! Unfortunately the deal didn’t happened but I just needed to let potential buyers know that there in safe hands
Thank you so much Billy for all your understanding you’ve put back so much faith back into me as I lost it years ago with a bad experience with a dealership I do know
Don’t tarnish everything with the same brush!!
Kind regards David Wood

Absolutely great service from initial contact you picking up the car.
Billy was a gentleman, not pushy at all and handled the whole process superbly.

Excellent service, Billy was very helpful and did not pressure any sale.

"Exceptional Customer Service Experience!"

I recently purchased a car from Riviera Automotive Ltd, and I couldn't be more impressed with the level of customer service I received. From the moment I walked in, the employee I dealt with was welcoming, attentive, and genuinely interested in helping me find the perfect vehicle.

My sales consultant, John Khan, went above and beyond to ensure I was fully informed and comfortable throughout the process. He took the time to answer all my questions and even helped me with financing options that suited my needs. There was no pressure, just a focus on making sure I was happy with my decision. John’s customer service was outstanding to say the least, I am extremely happy with my purchase and will be highly recommending to family and friends.

Amazing customer experience from the guys at Riviera, Riz was knowledable and delivered a great service from the initial call to the handover

Great seller, very helpful, items where as described if not better, would buy from them again and would recommend to friends.. thanks guys.

5* rating for Chris at Riviera.
I don’t think I’ve ever had such a quick, easy and seamless car purchase. Chris was very helpful, knowledgable and did a great job.

I’m already in the process of speaking to him about another purchase.

A credit to the company.

Highly recommended!
JU (Huddersfield)

Great experience all round in the purchase of new car. On the day we saw the vehicle online we called and said we would be there within an hour to look at it, this was no problem. On arrival we were greeted warmly and offered drinks. The Mercedes was immaculate. Billy was lovely to deal with, extremely professional and polite. We paid the despots and returned the following weekend to collect the vehicle. Everything was handled and dealt with brilliantly and easily. Happy customers

First time I have used Riviera, found them online through a search for the vehicle I was after. Dealt with Chris. I was a little bit skeptical at first due to some of the reviews but I can say I have received a superb service from Chris. Always on hand to assist, answered all my questions, arranged delivery, added value at every turn.
There have been a few niggles with the car, to be expected with a secondhand car that is 5 years old, but Chris has been both helpful and supportive with all queries.
I have no problems with this Company, or the service received. Thanks Chris & your Team

Avoid them at any cost.
I have purchased a BMW X7 in this dealership. The car was fine with driving then I noticed the mould in the seatbelt and the rust in speaker in next two weeks of purchase the car started to leak from passenger side I have drive the car back to get checked and they checked everything and have me the car back writhing 1 hour and told me everything is fine . Here comes again when I got the car for the wash it was leaking again from the same side. I called them and they took the car back to get checked return the car in few week and promised me that it doesn’t leak anymore . Because of the summer time it didn’t rain so the car was okay till that as soon as the weather changed and started to rain car has been leaking. These company wanted to keep rectifying the problem as sealing the leaking area. I have rejected the car and spoke to one of their sales man called billy. They wanted the another chance which I have given already two times. I wasn’t really happy with their customer service and they are selling faulty cars be careful with this dealership

Went to look at a car last week and was greeted in reception with a warm welcome and a coffee, after a few minutes Billy showed me the vehicle and gave me full access to look at the vehicle before a test drive and exam of documentation. Still had mine to sell. Returned the following week after WhatsApp and phone conversations with Billy and struck a deal for the vehicle to collect this week. Billy ill on the day but Chris stood in and the transaction went without a fuss. Very well turned out car inside and out. So far so good. Thankyou Darren L ….Merc GLC300

Very good experience down at the shop all the lads especially Chris was very helpful answered all questions and looked after me, would deffo recommend this company!

I recently bought a car from there and the customer service was absolutely amazing, especially big thanks to Chris and Riz, I would definitely go back to RIvieria Automotive.

Bought a car from here. Excellent service from start to finish. They went the extra mile for me to. I would definitely recommend these guys.

My cars paint ( black defender) has started coming off in many areas, A paint technician has said it’s been re sprayed in areas from silver to black.
Riviera have ignored my calls and say there’s nothing that can be done??
The side steps corroded after 14 months, in places where it wasn’t used, must have been faulty, and they didn’t want to know after a year of purchasing!!!!
Paid a lot of money for a car to be sub standard… beware of buying here, rip off

This is my first time purchase and therefore first time dealing with Riviera Automotive. Billy was my first point of contact, he was extremely helpful, knowledgeable and polite. However, Chris in the workshop is a credit to the dealership and goes the extra mile to make sure you’re happy with the car.

I was selling my vehicle on Motorway, Riviera Automotive Limited were the successful bidder, it has been over a week since my sale closed at the time of writing this and no one from Riviera Automotive Limited have been in touch with either myself or Motorway despite our best efforts to contact them for a resolution. I have lost 2 weeks whereby I could have sold my car, but due to the cowboy antics of Farhaan Mahmood and his business practices (or lack of), I have to start the process all over again! Cowboy!

I recently purchased a new car from Riviera Automotive and found the entire experience to be a pleasure.

We were greeted by Billy who personally managed the whole process with efficiency and attention to detail. The whole team were friendly and highly knowledgeable in answering the many technical questions posed.

I would highly recommend Riviera if you are looking for a high spec and high performance car.