Riviera Automotive Reviews 305

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the entire process smooth and efficient. Many people highlight the excellent service received, noting the ease of transactions and the quick response times. Reviewers are also very satisfied with the quality of the products, often describing cars as being in pristine or excellent condition, and appreciate the fair pricing and prompt payment processes. However, some customers were dissatisfied with the service, reporting instances of unresponsiveness or cars being sold despite prior arrangements. A few people also felt that the condition of some vehicles on display was poor, and there were isolated complaints about significant mechanical issues shortly after purchase and inadequate resolution from the company.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise staff members for being... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism and efficiency of the... See more

Product

People report positive experiences with product. Many customers are very happy with their new cars,... See more

Price

Users describe positive interactions with price, consistently finding it competitive and fair. Many reviewers... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight the quick and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently sold my Range Rover to Riviera. Great experience from start to finish and refreshing after being messed around by another dealer not showing up. John is a huge credit to the company, prof... See more

Rated 5 out of 5 stars

We just sold our Grenadier through Motorway to Riviera Automotives. They made the process extremely easy. John was the assessor who travelled down to inspect and take the car. He was super profes... See more

Rated 5 out of 5 stars

This is our first time dealing with Riviera, having seen the Jaguar E Pace we were after on their website. Billy who handled our part exchange and purchase was friendly, polite and so easy to deal wit... See more

Rated 5 out of 5 stars

I sold my Panamera GTS through CarWow to Riviera Automative. Their buying manager was courteous and professional (Riz) and their vehicle assessor and collector (John) the same also. They did pick up a... See more


Company details

  1. Car Dealer

Written by the company

Welcome to Riviera Automotive At Riviera Automotive we appreciate bespoke, rare, retro and exotic vehicles. These are after all, gentleman's toys, with an automotive twist, ideal for those whose love of automobiles has been passed through their family for generations. At Riviera Automotive, this love of cars is not just a passion; it is a way of life, so allow us to help you indulge in your petrol fuelled cravings. Riviera Automotive is unlike most conventional car dealerships in that the driving force behind the organisation is not sales volume or market presence, for us, the motivation is much more deep-seated. It's a true passion for the design and engineering of fine and rare vehicles. Exclusivity is guaranteed by our diverse line-up of models from sublime Range Rover's to exquisite Audi, BMW, Ferrari, Lamborghini, Porsche and Mercedes models to name but a few. Whilst we are continuing to offer these marquees, we can now also offer our clients a "bespoke" specification for any vehicle to their own individual requirements. From bespoke interiors, aerodynamic styling packages, alloy wheels to performance upgrades, we will be able to provide you with exactly what you desire. Our friendly team of sales executives would be delighted to hear from you. We are based in Cleckheaton, just off Junction 26 of the M62 near the M606 roundabout, so feel free to visit us at your convenience. We look forward to working with you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good, easy experience.

Had a very positive experience selling my Range Rover. John came to my home to assess and complete the sale. He was very open & friendly, easy to deal with and the made the process very smooth. Would recommend.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Seamless sale

Recently sold my Range Rover to Riviera. Great experience from start to finish and refreshing after being messed around by another dealer not showing up.

John is a huge credit to the company, professional and efficient and had a great chat. Hope to be buying a car from them in the future as well.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Sold a Mercedes GLC43 AMG to Riviera.

Sold a Mercedes GLC43 AMG to Riviera. John K came to assess the car prior to completing the sale. Very professional, friendly and knowledgeable and made the whole process as smooth as it could have been. Very happy with the entire process. Good company to deal with!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Riviera Audi a3

I was so happy with the Audi a3 I bought ,was looking for a while but couldn’t find anything near this ,the spec was just unbelievable,practically brand new ,Chris made every thing so easy ,he was so helpful and friendly ,he was happy dealing with any question I had ,big or small ,i would recommend riviera to everyone,

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Chris is your man!

Had our eye on a Tesla M3P for a few weeks, sold our car and the same day the Tesla came down in price at Riviera…winner 🤩 Drove over to Cleckheaton (about an hour away) that afternoon, was handed the key card and was left to look at the car - amazing, no one hovering over you feeding you the usual car sales jibber jabber. Spoke to Chris afterwards who gave me all the info, deposit down and a very easy stress free process, pick up day arranged and off home I went. The next day I realised I’d messed my work days up and asked if it would be possible to collect a day earlier, this absolutely wasn’t a problem and was arranged swiftly. Chris messaged the morning of collection (yesterday) to confirm the time the car would be ready - brilliant 👍🏻 We arrived, had another thorough look at the car (my partner hadn’t seen it yet so was trusting my viewing!) and within 30 minutes everything was paid for, ownership transferred and we were on our way home in the horrendous M62 rush hour traffic 😂
Chris, thank you so much, top guy, the most stress free experience we’ve ever had buying a car!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

1st class service - thanks John

Fantastic service delivered by the Riviera team, particularly John. Real gentlemen who not only knows his stuff but was also very reasonable on the back of noticing a slight mark. Thanks John, Riviera are lucky to have you!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Riviera Automotive Review: Chris

Chris at Riviera was my contact for my recent purchase of a lovely car. Not only did he know the car well but he was very professional from start to finish. Chris made the buying experience enjoyable and relaxed. He even gave me some informal advice on my own private sale. A comprehensive luxury service!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience selling my car to…

Positive experience selling my car to Riviera, communication was excellent and kept reassured throughout the process. Rizwaan excellent customer service and John who came and assessed the car was knowledgeable, friendly and made the whole process seamless. Thank you Riviera

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Just sold my Audi Q8 to Riviera…

Just sold my Audi Q8 to Riviera Automotive.
John came and assess the car at my house. Was very professional and friendly. Didn’t try to beat me down in the price like some do making things up. Great easy transaction done within the hour. Would recommend dealing with these guys in the future.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t be better!

I couldn’t recommend Riviera and our salesman Chris more!
From the minute we walked in we felt like we were being helped to get the car we wanted rather than being sold the car!
We had 2 cars to trade in and Chris was brilliant in helping us achieve what we wanted and more. He could’ve easily stopped and said this is what it is but worked to a price where we were all happy!
This week I called the office at around 3pm with a slight concern regarding a noise, the car was in the next morning with the team waiting to investigate. It turned out to be nothing but I can’t say how happy I was with the service and concern I received, it was second to none!
I will definitely be using Riviera again!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Chris from Riviera Automotive Ltd

I had a great experience buying my Audi Q8 from Chris at Riviera Automotive. From start to finish, everything was handled professionally and without any pressure, which made the whole process really straightforward.
Chris was transparent, responsive, and happy to answer all my questions. He kept me updated throughout and made sure everything we discussed was taken care of before collection — including the detailing and preparation of the car.
The car itself was exactly as described and in excellent condition when I picked it up. It’s clear they take pride in what they do, and that gave me confidence in the purchase.
Overall, a smooth and stress-free experience. I’d definitely recommend Chris and Riviera Automotive if you’re looking for a quality car and good service.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

We’ve just purchased an Audi q8 which…

We’ve just purchased an Audi q8 which we’re really happy with
Great value for money
They do all the additional work we wanted to a high standard
Great aftercare from John
Would highly recommend
We will purchase another vehicle from them in the future

15 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look